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Oracle E-Business Suite vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Organizations benefit from Oracle E-Business Suite with increased efficiency, reduced costs, and improved reporting, often within one year.
Sentiment score
7.8
SAP ERP enhances ROI with inventory reduction, automation, and data analysis, though ROI timelines can take up to three years.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
 

Customer Service

Sentiment score
5.3
Oracle E-Business Suite support is praised for tech knowledge but criticized for inconsistent quality and slow complex issue handling.
Sentiment score
6.4
SAP ERP customer service is highly rated; technical support is satisfactory but could be faster, with cost considerations noted.
There was no real ownership on Oracle's part.
 

Scalability Issues

Sentiment score
8.0
Oracle E-Business Suite is scalable, supporting growth, but faces challenges with licensing, complex setups, and high-volume performance.
Sentiment score
7.9
SAP ERP is highly scalable, supporting large organizations with flexibility, though cloud solutions may enhance scalability further.
The solution has good scalability, which I would rate around eight out of ten.
I would say it's fairly easy to scale.
I have more experience with highly scalable technologies like Databricks.
 

Stability Issues

Sentiment score
8.5
Oracle E-Business Suite is stable with high user satisfaction, swift issue resolutions, and reliable support, especially when well-maintained.
Sentiment score
8.1
SAP ERP is stable and reliable, with high ratings despite occasional issues mainly due to manual configurations.
The system is very stable.
 

Room For Improvement

Oracle E-Business Suite needs UI updates, better integration, cloud focus, improved support, and affordable licensing for user-friendly experiences.
SAP ERP needs interface, integration, and cost improvements alongside better training, support, customization, mobility, and international financial management.
I should be able to customize the screen or application without needing technical support.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
 

Setup Cost

Oracle E-Business Suite pricing is high yet competitive, with negotiation and module selection critical for cost management.
SAP ERP has high costs but offers comprehensive features, making it valuable for enterprise data management despite expenses.
Oracle pricing is comparatively high to other vendors.
Each license costs a significant amount.
 

Valuable Features

Oracle E-Business Suite integrates finance, HR, and supply chain with seamless workflows, robust tools, and global scalability.
SAP ERP offers integration, customization, robust financial management, automation, scalability, real-time reporting, and support for industry-specific operations.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
Oracle E-Business Suite provides everything needed in an ERP.
It allows us to normalize all of our systems into a single database.
 

Categories and Ranking

Oracle E-Business Suite
Ranking in ERP
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
154
Ranking in other categories
Field Service Management (1st), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
SAP ERP
Ranking in ERP
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
104
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the ERP category, the mindshare of Oracle E-Business Suite is 5.0%, down from 5.1% compared to the previous year. The mindshare of SAP ERP is 19.0%, down from 22.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Srinivasan Kuppuswamy - PeerSpot reviewer
The amazing, robust framework with unlimited scalability earns its #1 status
The solution is not ready for the current e-commerce environment. Its was built for large enterprises who need to predictably optimize their human, material, and financial resources. ERP has evolved and businesses are changing. There are not many large corporations. Most are small enterprises with the capabilities of large enterprises through networking and platform integration. Some companies promote products but get things done with other enterprises as a network. Companies do not want to create new capacity but want to leverage existing capacity with innovative products. They do not want to spend resources on duplicating capacity or facilities. I do not think any ERP product is ready to support this environment so ERPs as a whole might end up being used for back-office functions only. It is not easy to evolve an ERP product because its intent is to integrate functions and processes within an organization. Whereas, in the new business model, processes are not limited to one's own enterprise but cut across different enterprises. There is no enterprise solution as this point in time for the current e-commerce environment so companies must integrate with many solutions.
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Comparison Review

it_user110085 - PeerSpot reviewer
Feb 1, 2015
SAP All in One vs. Oracle E-Business Suite vs. Microsoft Axapta
We put together an ERP evaluation for 3 proposed solutions. The top 3 packages considered for detailed evaluation – SAP All in One, Oracle E-Business Suite, Microsoft Axapta. The Key Criteria used for Evaluation are as follows: A. Functional Fit to meet current Business Requirements B…
 

Answers from the Community

VC
Mar 15, 2021
Mar 15, 2021
For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.Based on the blocking issues you identified...
2 out of 5 answers
GH
Jan 25, 2021
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.  Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up. 
DR
Mar 11, 2021
Do you want to do it for a specific purpose or to tick a box?  Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....) Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another. Then ask for client references to answer 5 key questions: - Are they live? - how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM) - how many customisations were requried to achieve xxx (your key areas) - would they use the OEM again and what would they change going forward Then look at demonstration from the OEM and costing for the solution I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered. Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
 

Top Industries

By visitors reading reviews
Educational Organization
66%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
Manufacturing Company
14%
Computer Software Company
12%
Retailer
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...
What needs improvement with SAP ERP?
There is a need for improvement in the business analytics aspect in financial reporting and also in sales and marketing analytics.
 

Also Known As

Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about Oracle E-Business Suite vs. SAP ERP and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.