Leaderboard for Workforce Engagement Management
Check out the members with the highest scores who have reviewed Workforce Engagement Management.
#1. reviewer1356090
170
Points
Donor Management Coordinator at Legacy Donor Services Foundation
Reviewed NICE CXone:
Tags each call helping my company to keep better track of them
165
Points
Donor Center Manager at Wytheville Community College
Reviewed NICE CXone:
Makes us more organized but there are issues with echoing in calls#6. it_user628497
55
Points
Adjunct Instructor, General Education at a university
Reviewed Calabrio WFM:
The speed up, slow down feature is valuable. Advanced searches help find specific calls.#7. it_user529797
55
Points
Supervisor of Workforce Management at a government
Reviewed Calabrio WFM:
The forecasting model is valuable.#8. it_user530394
55
Points
Manager, Data Center Services at a healthcare company
Reviewed Calabrio WFM:
We're able to monitor and review agent's calls to improve call experience.#9. it_user532221
55
Points
Server System Administrator at a tech services company
Reviewed Calabrio WFM:
Has streamlined how we access and review recordings.#10. it_user539724
55
Points
Business Owner at a security firm
Reviewed Calabrio WFM:
The feature which is the most valuable at this time is the support.