We performed a comparison between ezLaborManager and Genesys Cloud CX based on real PeerSpot user reviews.
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ezLaborManager is ranked 24th in Workforce Engagement Management while Genesys Cloud CX is ranked 1st in Workforce Engagement Management with 9 reviews. ezLaborManager is rated 0.0, while Genesys Cloud CX is rated 9.0. On the other hand, the top reviewer of Genesys Cloud CX writes "Offers built-in AI functionality, broad third-party integrations, out-of-the-box AI features and designed specifically for contact centers ". ezLaborManager is most compared with , whereas Genesys Cloud CX is most compared with Genesys PureConnect, Amazon Connect, Five9, NICE CXone and Cisco CCX.
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