Avaya Workforce Engagement is ranked 9th in Workforce Engagement Management while NICE CXone is ranked 4th in Workforce Engagement Management. Avaya Workforce Engagement is rated 0.0, while NICE CXone is rated 8.2. On the other hand, the top reviewer of NICE CXone writes "Enables us to have full visualization on all metrics and to manage and staff our center as necessary". Avaya Workforce Engagement is most compared with Verint Open CCaaS and Genesys Cloud CX, whereas NICE CXone is most compared with Nuance IVR, Genesys Cloud CX, Sprinklr, Cisco Webex Contact Center and Five9.
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