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As of September 2025, the mindshare of Jacada WorkSpace in the Workforce Engagement Management category
stands at 0.7%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Workforce Engagement Management Market Share Distribution
Product
Market Share (%)
Jacada WorkSpace
0.7%
Genesys Cloud CX
19.6%
NICE CXone
13.5%
Other
66.2%
Workforce Engagement Management
Learn more about Jacada WorkSpace
Jacada WorkSpace was previously known as WorkSpace.
