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OpenText Qfiniti Reviews

Vendor: OpenText
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    What is OpenText Qfiniti?

    OpenText Qfiniti is a unified, centrally managed suite of call center software and workforce optimization solutions for multichannel interaction analysis, with real-time agent support and call center performance management capabilities.

    Get the Workforce Engagement Management Buyer's Guide and find out what your peers are saying about OpenText Qfiniti and more!
    Buyer's Guide
    Workforce Engagement Management
    October 2025
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    Helped 872,098 peers since 2012

    OpenText Qfiniti mindshare

    As of October 2025, the mindshare of OpenText Qfiniti in the Workforce Engagement Management category stands at 1.0%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    Workforce Engagement Management Market Share Distribution
    ProductMarket Share (%)
    OpenText Qfiniti1.0%
    Genesys Cloud CX20.7%
    NICE CXone13.5%
    Other64.8%
    Workforce Engagement Management

    OpenText Qfiniti customers

    Asurion, HSN, Transcom, SAP

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    Product Categories

    Product Categories
    Workforce Engagement Management
     

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