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2019-01-28T12:30:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
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What advice do you have for others considering ManageEngine Desktop Central?

If you were talking to someone whose organization is considering ManageEngine Desktop Central, what would you say?

How would you rate it and why? Any other tips or advice?

8
PeerSpot user
8 Answers
Leonardo Moraes - PeerSpot reviewer
IT Manager at a tech services company with 5,001-10,000 employees
Real User
Top 10Leaderboard
2021-02-26T14:40:44Z
26 February 21

We are just a customer and end-user. We don't have a business relationship with the product. We are using the latest version of the solution. I'm not sure which version number we have. In general, I would recommend the solution. I'd rate it nine out of ten overall, however, I hope that in the future, they improve their integration capabilities.

CL
Network Administrator at a maritime company with 10,001+ employees
Real User
Top 10
2020-12-23T03:34:05Z
23 December 20

My advice is that if they don't have a product to control the software that users have installed on their PCs, then this is a very good tool. However, beyond a certain number of users, they have to buy it. I would rate this solution an eight out of ten.

CB
Manager of Information Technology at a engineering company with 201-500 employees
Real User
Top 10Leaderboard
2020-11-18T19:33:58Z
18 November 20

It's worth taking a good look at this solution because I think it's a really good product and it has a lot of features. It has a lot of value added and they have great support. I would rate this solution a nine out of 10.

reviewer1423716 - PeerSpot reviewer
IT Systems Manager at Algorythma
Real User
Leaderboard
2020-09-20T14:28:00Z
20 September 20

Overall, given the capabilities of Desktop Central, it is one of the best endpoint management solutions and it can cater to most of the operating systems in a client's environment, through a single portal.

Abbasi Poonawala - PeerSpot reviewer
User at Bank in KSA/JPMORGAN
Real User
Top 5Leaderboard
2020-08-04T07:26:19Z
04 August 20

My advice to people looking into this solution is that if you want to improve on the patching processes as a part of a DevSecOps pipeline, Desktop Central can help you do that. It will help you make that workflow easier and it is a better option than other solutions. So this works out to be a better because everything is built-in. You do not have to integrate with any other company's portal or any other incident management or tracking. If you plan for a patch, there are different tools to use, different notifications to set for the patch, and they can be administered within Desktop Central itself. So the admin can approve it and once the notification changes, the patch can be released to the endpoints. That works pretty fast. That built-in workflow makes it more productive and easier to use. On a scale from one to ten, where one is the worst and ten is the best, I would rate Desktop Central higher than the VMware and Citrix Workspaces. The workflows are much better and easier, and the different roles for IT and Ops are well defined. So I would rate somewhere around seven. It is a seven because it still has got some room for improvement, but I think seven is good.

PeerSpot user
Systems Administrator at a manufacturing company with 501-1,000 employees
Real User
2020-08-02T21:31:00Z
02 August 20

Some times, when adding new programs to Desktop Central, it can be somewhat costly. I say be prepared to be able to spend some money. We asked to pay for several years at a time to lower the long term cost.

Learn what your peers think about ManageEngine Desktop Central. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
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reviewer1394538 - PeerSpot reviewer
Product Manager - Solution Architect at iOCO
Real User
2020-07-23T20:06:00Z
23 July 20

I recommend trying it for 30 days, you will be surprised.

LC
IT Projects Manager at a energy/utilities company with 51-200 employees
Real User
2019-01-28T12:30:00Z
28 January 19

It's a very good product and I would suggest it to someone considering it. It's been working very well. Since it's been running I don't think we've ever had any issues with it. I would rate it a ten out of ten.

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Managing Partner at a tech services company with 1-10 employees
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Agree with Antonio. Plus, if you’re talking about client desktop management, I think you might be missing better players.