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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Zerto demonstrates rapid recovery times, often reducing disaster recovery processes from days to minutes, significantly impacting RTO and RPO.
Zerto offers continuous data protection with near-real-time replication, crucial for minimizing data loss and ensuring business continuity.
Zerto simplifies disaster recovery testing, allowing organizations to perform failover tests without impacting production environments.
Zerto is hardware-agnostic, enabling seamless integration across various data center environments.
Zerto delivers a strong ROI through reduced downtime and efficient resource management, providing significant cost savings.

CONS

HPE Zerto Software is criticized for its high cost, making it less accessible for small to medium-sized businesses.
The technical support response time needs improvement, with some customers expressing frustration over delayed responses and lack of detailed assistance.
There are issues with HPE Zerto Software's compatibility with multiple hypervisors, as it primarily supports VMware, limiting its use for other platforms such as Nutanix and Hyper-V.
Customers have reported problems with the licensing model, finding it confusing and restrictive, particularly regarding the number of VMs required.
Long-term retention and backup capabilities are seen as inadequate, with users expressing a need for more refined and efficient options.
 

HPE Zerto Software Pros review quotes

AF
DevOps Engineer at a media company with 201-500 employees
Feb 11, 2026
From the recovery point of view while working with HPE Zerto Software, we save a lot in terms of time, money, and resources, especially during critical applications and deployment time, which is less complex compared to other applications.
Joe Barbarello - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 1,001-5,000 employees
Oct 19, 2026
The user interface could almost allow someone with IT knowledge elsewhere to get started on day one post-deployment because of how HPE Zerto Software lays everything out.
StaffordHall - PeerSpot reviewer
Cloud Data Center Architect at Cable Bahamas
Jan 14, 2026
HPE Zerto Software saves hours because once we have been hit by a ransomware attack or some form of hack or anything like that, we are scrambling to find out how it happened, where it happened, and what all is affected.
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
917,743 professionals have used our research since 2012.
Ajit Pratap Kundan - PeerSpot reviewer
Manager Solution Consulting at Accops Systems Pvt Ltd
May 29, 2026
HPE Zerto Software positively impacts our organization by providing app-centric protection; previously, we used other vendors' DR software, but now, customers with different applications on every virtual machine benefit from the app-centric protection and API integration provided by HPE Zerto Software, which the previous solution lacked.
Ashok Boina - PeerSpot reviewer
IT Engineering Manager at a retailer with 10,001+ employees
Jul 17, 2026
In specific outcomes, we have recovered 200 servers in a span of 8 hours, which is a significant improvement, saving us operational and financial costs while enhancing business operations.
Hoang Long Nguyen - PeerSpot reviewer
IT Infrastructure And Architect Specialist at Cmit
Feb 6, 2026
Even though I have been using HPE Zerto Software for just a few months, I find it incredible because it's much better than the CA backup I used previously.
Benny Sumitro - PeerSpot reviewer
Managing Director for Cloud at PT. DATACOMM DIANGRAHA
Oct 13, 2026
HPE Zerto Software is the best in terms of simplicity and ease of use.
Itsik Ohana - PeerSpot reviewer
Founder & CEO at Itix Cyber Ltd
Oct 22, 2025
Comparing to a regular backup solution, it reduces downtime by 95%.
Rafael-Cardoso - PeerSpot reviewer
Cloud Product Manager at sercompe computadores
Apr 23, 2026
HPE Zerto Software has positively impacted our organization by allowing us to grow our business as an MSP, leading to a revenue increase of around 10%, and as a customer, we have not experienced any downtime for the past four years, achieving 100% uptime.
PC
Architect at kyndryl
Apr 30, 2026
HPE Zerto Software is very simple to use and to implement, and you can implement and have a full disaster recovery solution in just a few days usually.
 

HPE Zerto Software Cons review quotes

AF
DevOps Engineer at a media company with 201-500 employees
Feb 11, 2026
Regarding HPE Zerto Software, the learning curve is where I see room for improvement.
Joe Barbarello - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 1,001-5,000 employees
Oct 19, 2026
I think the pricing of HPE Zerto Software has some complaints.
StaffordHall - PeerSpot reviewer
Cloud Data Center Architect at Cable Bahamas
Jan 14, 2026
From a pricing perspective, HPE Zerto Software is expensive in comparison to other products on the market, but I think it is an easier sell because it works so well and it is so easy to set up a demo to show someone how well it works.
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
917,743 professionals have used our research since 2012.
Ajit Pratap Kundan - PeerSpot reviewer
Manager Solution Consulting at Accops Systems Pvt Ltd
May 29, 2026
HPE Zerto Software needs improvements regarding its dependence on storage vendors; the rising hardware prices lead to numerous vendors entering the market, and HPE Zerto Software must enhance its API integrations continuously as new storage vendors emerge across different geographies.
Ashok Boina - PeerSpot reviewer
IT Engineering Manager at a retailer with 10,001+ employees
Jul 17, 2026
Customer support for HPE Zerto Software is adequate but not at an expert level, as data protection tickets are considered P2.
Hoang Long Nguyen - PeerSpot reviewer
IT Infrastructure And Architect Specialist at Cmit
Feb 6, 2026
I have not seen any return on investment from HPE Zerto Software yet.
Benny Sumitro - PeerSpot reviewer
Managing Director for Cloud at PT. DATACOMM DIANGRAHA
Oct 13, 2026
Support can be improved in some areas.
Itsik Ohana - PeerSpot reviewer
Founder & CEO at Itix Cyber Ltd
Oct 22, 2025
There is a problem where you need what's called a full sweep to back up and sync a VM from the beginning, which occurs in multiple steps.
Rafael-Cardoso - PeerSpot reviewer
Cloud Product Manager at sercompe computadores
Apr 23, 2026
I believe HPE Zerto Software could be improved by enhancing support for a wider range of hypervisors, as many customers are transitioning from VMware to alternatives, and I need HPE Zerto Software to integrate with these new environments.
PC
Architect at kyndryl
Apr 30, 2026
HPE Zerto Software offers limited functionalities in this area because HPE Zerto Software can analyze the data replicated and tell the customer if there are some anomalies.