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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

HPE Zerto Software is praised for its real-time data replication ability, allowing near-zero recovery time and point-in-time recovery options.
Clients appreciate its simple setup and administration, reducing the complexity and time required for disaster recovery operations.
HPE Zerto Software supports seamless failover and rollback capabilities, enhancing data protection and resilience against ransomware incidents.
The ability to replicate data across different environments and support for multiple hypervisor platforms makes it versatile and efficient for diverse IT infrastructures.
The significant reduction in recovery time objectives (RTO) and recovery point objectives (RPO) are highly valued, providing peace of mind for business continuity.

CONS

HPE Zerto Software lacks physical server support, which limits its utility for users needing this functionality.
There are concerns about the complexity and lack of clarity in the initial setup, which could be improved for better user experience.
HPE Zerto Software pricing is considered high, suggesting room for cost optimization to make it more accessible.
Technical support has been criticized for being less responsive and knowledgeable post-Hewlett Packard Enterprise acquisition.
Improvement is needed in integration features, especially for users involving complex virtual infrastructures.
 

HPE Zerto Software Pros review quotes

it_user6492 - PeerSpot reviewer
Cloud Architect at a tech services company with 11-50 employees
May 13, 2013
Allows for semi-synchronic replication, even though it's hardware independent.
it_user6600 - PeerSpot reviewer
Senior Manager of IT at a healthcare company with 51-200 employees
May 20, 2013
Meets all the ticks when looking for a Disaster Recovery Product/Service.
it_user159276 - PeerSpot reviewer
Data Center Expert with 501-1,000 employees
Oct 28, 2014
I work for a data center solutions company and DR was always the toughest challenge, and when we stumbled upon Zerto 4 years ago it became our standard recommendation in these projects.
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
890,124 professionals have used our research since 2012.
it_user159705 - PeerSpot reviewer
Senior Vmware administrator at a manufacturing company with 1,001-5,000 employees
Oct 30, 2014
Zerto has given us a sense of security; to know that we can move our production data to our DR site in minutes lets me sleep much better at night.
RL
Systems Specialist at KESA
Nov 30, 2018
We have used Zerto to recover from ransomware three times and between the attacks we have recovered over 2 million files, never paid a ransom, and our users were only affected for just under two hours.
it_user161283 - PeerSpot reviewer
Engineer at a insurance company with 501-1,000 employees
Nov 6, 2014
Customer Service: Sales and customer service are responsive to questions.
it_user187677 - PeerSpot reviewer
Network Manager at a wholesaler/distributor with 501-1,000 employees
Feb 2, 2015
The simplicity of replication and test failover make this a very easy-to-use solution.
it_user265812 - PeerSpot reviewer
Cloud Solutions Architect at Clouditalia Telecomunicazioni
May 4, 2016
Our customers think this tool is awesome.
it_user282024 - PeerSpot reviewer
Cloud Solution Architect at a tech services company with 501-1,000 employees
Aug 3, 2015
I love the application, and it has become essential in my work.
it_user360021 - PeerSpot reviewer
Manager - Storage & Servers at a retailer with 10,001+ employees
Apr 17, 2016
Zerto allows for a more granular replication ability and therefore a more flexible model than the per-socket licensed alternatives.
 

HPE Zerto Software Cons review quotes

it_user6492 - PeerSpot reviewer
Cloud Architect at a tech services company with 11-50 employees
May 13, 2013
Poor documentation
it_user6600 - PeerSpot reviewer
Senior Manager of IT at a healthcare company with 51-200 employees
May 20, 2013
Needs better reporting.
it_user159276 - PeerSpot reviewer
Data Center Expert with 501-1,000 employees
Oct 28, 2014
Physical servers would be a nice enhancement. I would also like to see the backup portion really enhanced further.
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
890,124 professionals have used our research since 2012.
it_user159705 - PeerSpot reviewer
Senior Vmware administrator at a manufacturing company with 1,001-5,000 employees
Oct 30, 2014
Support for Hyper-V which is on the way.
RL
Systems Specialist at KESA
Nov 30, 2018
I would like to see Zerto come up with an emergency line for support.
it_user161283 - PeerSpot reviewer
Engineer at a insurance company with 501-1,000 employees
Nov 6, 2014
Would like to see additional reports after recovery operations with details on recovery of each VM
it_user187677 - PeerSpot reviewer
Network Manager at a wholesaler/distributor with 501-1,000 employees
Feb 2, 2015
Remediating VMware clusters gets more complicated because the VRAs are pinned to each host and will prevent the host from entering maintenance mode.
it_user265812 - PeerSpot reviewer
Cloud Solutions Architect at Clouditalia Telecomunicazioni
May 4, 2016
Backup dedup and online restore, support for SMTP authentication.
it_user282024 - PeerSpot reviewer
Cloud Solution Architect at a tech services company with 501-1,000 employees
Aug 3, 2015
Bandwidth throttling schedule should include days of week
it_user360021 - PeerSpot reviewer
Manager - Storage & Servers at a retailer with 10,001+ employees
Apr 17, 2016
The product has significant promise but it’s a long way from fully functional, there are fantastic features in the product and fantastic features promised “in the next release” too.