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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

HPE Zerto Software offers near-to-zero data loss with fast recovery times, allowing data restoration within seconds and minimizing downtime.
It provides real-time replication, ensuring data is continuously protected and allowing for rapid failover in the event of a disaster.
The backup and restoration features of HPE Zerto Software are critical, notably for protecting against ransomware, thus enhancing organizational resilience.
The migration capabilities enable seamless transfers of virtual machines between different environments without significant disruption.
It provides significant return on investment by reducing downtime costs and enhancing disaster recovery processes while being compatible with various data centers.

CONS

HPE Zerto Software requires improvements in its integration with VMware and Hyper-V environments, specifically in managing maintenance mode and lifecycle updates.
The licensing model for HPE Zerto Software is often seen as complicated and expensive, particularly for smaller businesses.
Users express concerns about the performance of long-term retention backup features in HPE Zerto Software, citing a need for improved flexibility and capabilities.
HPE Zerto Software's support can be inconsistent, with instances of delayed technical responses and insufficient knowledge from first-level support.
Enhanced documentation and reporting capabilities in HPE Zerto Software are needed to better assist in planning, auditing, and integration with existing systems.
 

HPE Zerto Software Pros review quotes

reviewer2802231 - PeerSpot reviewer
Dev Ops Engineer at a media company with 201-500 employees
Feb 11, 2026
From the recovery point of view while working with HPE Zerto Software, we save a lot in terms of time, money, and resources, especially during critical applications and deployment time, which is less complex compared to other applications.
StaffordHall - PeerSpot reviewer
Cloud Data Center Architect at Cable Bahamas
Jan 14, 2026
HPE Zerto Software saves hours because once we have been hit by a ransomware attack or some form of hack or anything like that, we are scrambling to find out how it happened, where it happened, and what all is affected.
Ashok Boina - PeerSpot reviewer
IT Engineering Manager at a retailer with 10,001+ employees
Jul 17, 2026
In specific outcomes, we have recovered 200 servers in a span of 8 hours, which is a significant improvement, saving us operational and financial costs while enhancing business operations.
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
904,973 professionals have used our research since 2012.
Ajit Pratap Kundan - PeerSpot reviewer
MANAGER SOLUTION CONSULTING at a manufacturing company with 201-500 employees
May 29, 2026
HPE Zerto Software positively impacts our organization by providing app-centric protection; previously, we used other vendors' DR software, but now, customers with different applications on every virtual machine benefit from the app-centric protection and API integration provided by HPE Zerto Software, which the previous solution lacked.
Hoang Long Nguyen - PeerSpot reviewer
IT Infrastructure And Architect Specialist at Cmit
Feb 6, 2026
Even though I have been using HPE Zerto Software for just a few months, I find it incredible because it's much better than the CA backup I used previously.
reviewer2728632 - PeerSpot reviewer
IT Manager at a retailer with 201-500 employees
Jun 24, 2025
It's easy to use. We don't need formal training.
Itsik Ohana - PeerSpot reviewer
Founder & CEO at Itix Cyber Ltd
Oct 22, 2025
Comparing to a regular backup solution, it reduces downtime by 95%.
Rafael-Cardoso - PeerSpot reviewer
Cloud Product Manager at sercompe computadores
Apr 23, 2026
HPE Zerto Software has positively impacted our organization by allowing us to grow our business as an MSP, leading to a revenue increase of around 10%, and as a customer, we have not experienced any downtime for the past four years, achieving 100% uptime.
Jordan Willard - PeerSpot reviewer
Solutions Architect at a tech consulting company with 501-1,000 employees
Jun 24, 2025
The solution has definitely helped reduce our DR testing and automate it, although I do not know those numbers off the top of my head.
PC
Architect at kyndryl
Apr 30, 2026
HPE Zerto Software is very simple to use and to implement, and you can implement and have a full disaster recovery solution in just a few days usually.
 

HPE Zerto Software Cons review quotes

reviewer2802231 - PeerSpot reviewer
Dev Ops Engineer at a media company with 201-500 employees
Feb 11, 2026
Regarding HPE Zerto Software, the learning curve is where I see room for improvement.
StaffordHall - PeerSpot reviewer
Cloud Data Center Architect at Cable Bahamas
Jan 14, 2026
From a pricing perspective, HPE Zerto Software is expensive in comparison to other products on the market, but I think it is an easier sell because it works so well and it is so easy to set up a demo to show someone how well it works.
Ashok Boina - PeerSpot reviewer
IT Engineering Manager at a retailer with 10,001+ employees
Jul 17, 2026
Customer support for HPE Zerto Software is adequate but not at an expert level, as data protection tickets are considered P2.
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
904,973 professionals have used our research since 2012.
Ajit Pratap Kundan - PeerSpot reviewer
MANAGER SOLUTION CONSULTING at a manufacturing company with 201-500 employees
May 29, 2026
HPE Zerto Software needs improvements regarding its dependence on storage vendors; the rising hardware prices lead to numerous vendors entering the market, and HPE Zerto Software must enhance its API integrations continuously as new storage vendors emerge across different geographies.
Hoang Long Nguyen - PeerSpot reviewer
IT Infrastructure And Architect Specialist at Cmit
Feb 6, 2026
I have not seen any return on investment from HPE Zerto Software yet.
reviewer2728632 - PeerSpot reviewer
IT Manager at a retailer with 201-500 employees
Jun 24, 2025
HPE Zerto Software could be improved by including everything in the same package. Currently, I have to administer them separately, which can be more complicated for the infrastructure team.
Itsik Ohana - PeerSpot reviewer
Founder & CEO at Itix Cyber Ltd
Oct 22, 2025
There is a problem where you need what's called a full sweep to back up and sync a VM from the beginning, which occurs in multiple steps.
Rafael-Cardoso - PeerSpot reviewer
Cloud Product Manager at sercompe computadores
Apr 23, 2026
I believe HPE Zerto Software could be improved by enhancing support for a wider range of hypervisors, as many customers are transitioning from VMware to alternatives, and I need HPE Zerto Software to integrate with these new environments.
Jordan Willard - PeerSpot reviewer
Solutions Architect at a tech consulting company with 501-1,000 employees
Jun 24, 2025
With the current updates primarily on the Azure side of it, documentation could be improved.
PC
Architect at kyndryl
Apr 30, 2026
HPE Zerto Software offers limited functionalities in this area because HPE Zerto Software can analyze the data replicated and tell the customer if there are some anomalies.