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Veritas NetBackup Reviews

Vendor: Veritas
4.1 out of 5
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What is Veritas NetBackup?

Veritas NetBackup is an enterprise-grade backup and recovery software solution. NetBackup securely restores and backs up files, raw partitions, and directories on a server known as a media server. A server protected by NetBackup is referred to as a NetBackup client. During the backup process, the NetBackup client sends the data through the network to the NetBackup media server, which chooses the appropriate storage media as the backup point.

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Veritas NetBackup is the #5 ranked solution in best Backup and Recovery Software. PeerSpot users give Veritas NetBackup an average rating of 8.2 out of 10. Veritas NetBackup is most commonly compared to Veeam Data Platform: Veritas NetBackup vs Veeam Data Platform. Veritas NetBackup is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.
Buyer's Guide
Veritas NetBackup
January 2026
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Veritas NetBackup mindshare

As of February 2026, the mindshare of Veritas NetBackup in the Backup and Recovery category stands at 1.8%, down from 4.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup1.8%
Veeam Data Platform7.0%
Commvault Cloud4.0%
Other87.2%
Backup and Recovery

PeerResearch reports based on Veritas NetBackup reviews

TypeTitleDate
CategoryBackup and RecoveryFeb 23, 2026Download
ProductReviews, tips, and advice from real usersFeb 23, 2026Download
ComparisonVeritas NetBackup vs Veeam Data PlatformFeb 23, 2026Download
ComparisonVeritas NetBackup vs HPE Zerto SoftwareFeb 23, 2026Download
ComparisonVeritas NetBackup vs Commvault CloudFeb 23, 2026Download
Suggested products
TitleRatingMindshareRecommending
Veeam Data Platform4.37.0%94%431 interviewsAdd to research
Commvault Cloud4.34.0%95%112 interviewsAdd to research
 
 
Key learnings from peers
Last updated Jan 11, 2026

Valuable Features

Veritas NetBackup's most valued features include Enterprise-grade flexibility and scalability, compatibility with diverse operating systems and databases, robust data protection including ransomware resilience, integrated cloud support, and comprehensive backup and restore capabilities. It excels in deduplication and compression, offering efficient storage solutions. Customer support receives high praise for its responsiveness, enhancing ease of use. The user-friendly interface and seamless integration with third-party applications complement its overall reliability.
  • "In my opinion, the main benefits Veritas NetBackup provides are that it is a unified platform where we can integrate all the requirements such as online backup, offline backup, and virtualization backup in one single platform, although my only concern is the licensing structure."
  • "I have seen value delivered to customers I sold Veritas NetBackup to because they now have a reliable solution that they can always depend on, allowing CIOs to sleep better."
  • "The support from Veritas NetBackup is very good."

Room for Improvement

Veritas NetBackup has issues with pricing, user interface complexity, and technical support's responsiveness and quality. The integration with cloud services and database compatibility, especially for SQL and Postgres, require enhancement. Ransomware protection and encryption capabilities need strengthening. Licensing and deployment processes are too intricate and costly, leading to customer dissatisfaction. The outdated Java-based interface calls for a modern update to improve usability. Improving these areas will significantly enhance customer satisfaction.
  • "From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong."
  • "On the support side, I think Veritas needs to improve because the support is really lacking; otherwise, the product itself is a good product."
  • "Veritas NetBackup needs improvement in terms of integration with the cloud."

ROI

Veritas NetBackup provides a significant return by ensuring data restoration and availability, even amidst changing company priorities. Organizations experience reduced operational costs and enhanced data protection, eliminating concerns over potential losses. ROI is sometimes challenging to quantify but is evident through consistent data backup and minimized downtime. While the cost is substantial, the simplicity and effectiveness in safeguarding critical data confirm the tool's value. Its role in preventing disruption underscores its importance in maintaining business continuity.

Pricing

Veritas NetBackup pricing is often considered high, especially due to the capacity-based Front-End Terabyte (FETB) licensing model. Although some perceive the price as fair and competitive for enterprise-level features, others find it cost-prohibitive. The licensing complexity arises when shifting between models, and additional costs may apply for extra features, hardware, or support. While some users appreciate the solution's value for large environments, the cost is a primary concern, particularly for smaller businesses.
  • "The solution is expensive compared to other alternatives."
  • "The solution is expensive compared to other products."
  • "I rate the product's pricing a seven out of ten."

Popular Use Cases

Veritas NetBackup is primarily utilized for backing up and protecting data across diverse environments. Multiple users use it for servers, databases like Oracle and SQL, and virtual machines. It supports disaster recovery, compliance, and data protection needs, with deployments in on-premises, cloud, and hybrid settings. Various industries, including banking, government, and telecom, implement it to secure critical workloads, ensuring reliable backup and rapid data restoration.

Service and Support

Customers find Veritas NetBackup's customer service competent but feel technical support varies. Some report quick, effective resolutions, while others face delays and escalation challenges. Local support often receives praise for responsiveness. Knowledge levels are inconsistent, requiring multiple interactions to reach qualified assistance. Communication gaps and longer response times in some regions lead to dissatisfaction. There are calls for better training and coordination among support teams to enhance customer experiences.

Deployment

Veritas NetBackup's initial setup is generally straightforward but can vary in complexity based on environment size and requirements. Experienced users find it easier, while less experienced users may need vendor assistance. Installation time ranges from minutes to several weeks, depending on the infrastructure and specific needs. Clear documentation helps, but understanding the deployment's intricacies is beneficial. Larger deployments require more planning and resources to address detailed configuration and infrastructure integration.

Scalability

Veritas NetBackup demonstrates notable scalability, allowing users to expand workload and functionalities across multiple sites. It accommodates both small and large environments efficiently. Users appreciate its ability to handle substantial growth but note the increase in expenses and complexity when scaling at larger scales. While some encounter limits with specific capacities, generally users manage expansive setups without issues, appreciating its capacity to handle significant deployments with ease.

Stability

Veritas NetBackup is consistently described as stable, reliable, and free from bugs or crashes. Users rate its stability highly, often between eight to ten out of ten. However, some mention issues with integration and performance, particularly with certain features or versions. There's consensus that the stability is impressive, particularly with Linux platforms, though some distinction is made between Linux and Windows performance. Stability has significantly improved in recent releases.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Veritas NetBackup Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business31
Midsize Enterprise19
Large Enterprise51
By reviewers
By visitors reading reviews
Company SizeCount
Small Business261
Midsize Enterprise120
Large Enterprise494
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Government
6%
Retailer
5%
Healthcare Company
5%
Comms Service Provider
5%
Outsourcing Company
4%
Performing Arts
4%
Educational Organization
4%
Insurance Company
4%
Marketing Services Firm
3%
University
3%
Energy/Utilities Company
3%
Construction Company
3%
Media Company
2%
Transportation Company
2%
Wholesaler/Distributor
2%
Pharma/Biotech Company
2%
Real Estate/Law Firm
2%
Non Profit
2%
Legal Firm
1%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Recruiting/Hr Firm
1%
Non Tech Company
1%
Consumer Goods Company
1%
Aerospace/Defense Firm
1%

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Learn more about Veritas NetBackup

Veritas NetBackup is a trusted enterprise backup solution that integrates with many of today’s popular databases, such as Microsoft SQL, Oracle, Linux, Unix, and Microsoft operating systems. The solution is able to backup data to tape, disc, and public clouds and keeps the popular Microsoft Hyper-V and VMware hypervisors safe and secure.

Veritas NetBackup Features

  • Cloud optimization: NetBackup offers intuitive multi-cloud intelligence to improve security and reduce costs. Users can experience lower TCO using integrated NetBackup SaaS Data Protection. Easily automate and develop DR to scale using DR rehearsals, single-click recovery, and custom scripts.

  • Automated processes: NetBackup produces a more sustainable, cost-effective cloud environment. Users are able to immediately recover what they want, when they want, where they want by way of a robust, efficient multi-cloud cross-platform recovery.

  • Cyber security: Easily recover important data with the latest intuitive cyber defenses. The solution protects against ransomware and malware with excellent clean, fast recovery. NetBackup’s process of Protect, Detect, and Recover offers some of the most intuitive aggressive cyber protection protocols to keep your organization safe at all times.

Reviews from Real Users

Mahdi B., Solution Architect and IT Consultant at Merdasco - Rayan Merdas Data Processing, says, “Veritas integrates well with the cloud, all databases, all operating systems, all hardware, and all software. Veritas also has solid malware and ransomware protection features. From time to time, we face a new kind of attack, and Veritas has always proven to be the best protection solution for some of my customers. Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work. Most of the functions of the Veritas software are isolated from the operating system and it's not dependent on the operating systems involved. This is very important. When some of our operating systems are infected by a virus, Veritas still works perfectly and protects our data. This feature is very well implemented in Veritas NetBackup.”

A PeerSpot user who is a General Manager at a comms service provider relates, “Veritas enterprise has many agents who perform the backup, whether it is a consistent backup or recorded backup. The solution has everything from the snapshot to the multiple database agents.”

Mir-Ali, Infrastructure Manager - Oracle SCM at a financial services firm, shares, “It covers all kinds of different architectures. Plus, it's very user-friendly and it is very reliable. Reliability is the most important thing because once the backup is done, if it is successful, then we're sure that it was successful and we will be able to restore it.”

Veritas NetBackup customers

Beta Offshore

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Veritas NetBackup Reviews Summary
Author infoRatingReview Summary
Senior Manager at a logistics company with 10,001+ employees4.0I've used Veritas NetBackup for over ten years to back up VMs, files, and databases; it's reliable with great deduplication, though its encryption and scalability need improvement, and setup is complex but generally effective across our government environment.
Consultant at MTN4.0We use Veritas NetBackup primarily for standard backup operations, not deduplication or cloud integration, though we can trigger storage actions. Integration with the cloud needs improvement. We are exploring Rubrik with FlashBlade and Commvault for better performance and cloud integration.
Head Of Infrastructure at a tech services company with 11-50 employees4.5I’ve found Veritas NetBackup to be a stable, reliable, and versatile backup solution for various workloads, though support needs improvement. Its user-friendly interface and scalability stand out, but licensing complexity and slow support responses are drawbacks.
Deputy Director IT at DHA Lahore5.0I've used Veritas NetBackup for a decade and find it reliable, scalable, and effective for our backup needs, though I wish it offered stronger ransomware protection. It's easy to set up and meets our technical requirements well.
ICT Director at SSA4.0We use Veritas NetBackup for disaster recovery and backup operations, valuing its simulation engine and cost-effectiveness. It supports Windows 2022 and promises new features, improving governance. We switched from IBM Tivoli and HP Data Protector due to high costs.
Storage Manager at a financial services firm with 10,001+ employees4.5I use Veritas NetBackup for backup, business continuity, disaster recovery, and legal retention. It supports various platforms, offering cross-platform recovery advantages. However, improvements are needed in Power servers and synthetic backup for Oracle databases. Other vendors were only tested on a small scale.
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs5.0We use Veritas NetBackup to ensure reliable data backup and restoration. While the interface needs refinement compared to competitors, its popularity provides great support. We switched from Dell NetWorker and considered Commvault but preferred Veritas for better support and ROI.
Senior Presales Manager at SOCITECH S.A.4.0I've used Veritas NetBackup for varied purposes, notably for backing up banking and telecom data as well as for disaster recovery due to its replication capabilities. Improvements should focus on supporting more infrastructures and new operating systems like MySQL and Postgres.