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Pros & Cons summary

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Prominent pros & cons

PROS

Machine learning capabilities are highlighted as a valuable feature, allowing for predictive analysis and automation of processes with high accuracy.
The ability to reduce manual processes and human intervention drastically increases operational efficiency and accuracy, highlighting its benefit in automated data extraction and classification.
Time efficiency is enhanced significantly, as tasks traditionally taking several hours can be mostly automated, freeing up staff for more critical projects.
Error rates are substantially reduced with UiPath Document Understanding's automated processes, with users reporting up to a 95% to 98% automated task completion rate.
Integration and scalability are praised, with UiPath Document Understanding's capacity to scale efficiently in processing a variety of document formats and templates, supporting widespread implementations across different industries.

CONS

UiPath Document Understanding is an expensive solution with pricing models that can be prohibitive for smaller clients, and there is a significant gap in package offerings.
The accuracy and capabilities of the OCR engine, especially for handwritten documents, leave room for improvement, often resulting in misclassifications that require manual validation.
The extraction process, particularly for long tables and diverse document formats, can be inconsistent, adversely affecting the efficiency and completeness of data handling.
The model's machine learning integration is not as advanced as needed, often requiring additional manual effort to ensure accurate document processing, particularly regarding handwriting and signature recognition.
UiPath Document Understanding currently faces challenges when processing high volumes of documents, creating cost issues for companies with increased document demands.
 

UiPath Document Understanding Pros review quotes

Michel Berthus - PeerSpot reviewer
Jan 24, 2024
For me, the most valuable aspects of UiPath Document Understanding are its time efficiency and minimal human intervention.
DN
Oct 4, 2023
I found UiPath Document Understanding helpful in automating different types of processes. One process can be split into multiple processes or sub-processes. You can also use it for ID management or extracting data from IDs, such as passports or government-issued IDs, which I like.
reviewer2137434 - PeerSpot reviewer
Feb 20, 2024
Invoice processing is the most valuable feature. Most of my customers use Document Understanding for invoice processing. That's one of the most common use cases. Typically, each customer starts their RPA journey with the finance department because that's the area where you can see the most benefit.
Learn what your peers think about UiPath Document Understanding. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Syed MohsinIftikhar - PeerSpot reviewer
Jan 4, 2024
Document Understanding has better machine learning or ML capabilities, and that is why I prefer Document Understanding.
Saket Pandey - PeerSpot reviewer
Nov 10, 2023
We can integrate document understanding with other systems and applications.
Boris Netzer - PeerSpot reviewer
Jan 18, 2024
The scalability it offers is truly exceptional, making it arguably the best in the market.
Biswajeet Kumar - PeerSpot reviewer
Sep 22, 2023
The validation process is easy. The Validation Station shows you the extracted data on one side and the document on the other, so you can easily scroll down and check if the data is accurate. You just need to click a checkbox. If you don't think it is fine, you have the option to add an exception. Based on that exception, you can create multiple conditions for how to address the same issue if it happens again.
SY
Mar 1, 2024
The most valuable feature is key-value pair and table extraction.
PL
Oct 5, 2023
It's helped us free up time for other staff projects.
RogerMorera1 - PeerSpot reviewer
Feb 6, 2024
The quality of the input documents is crucial because sometimes healthcare providers prefer automated processing rather than human review.
 

UiPath Document Understanding Cons review quotes

Michel Berthus - PeerSpot reviewer
Jan 24, 2024
UiPath Document Understanding's ability to handle diverse document formats, including scans and signatures, needs improvement.
DN
Oct 4, 2023
An area for improvement in UiPath Document Understanding is data extraction from scanned documents. It could be better because I've observed a ten percent failure or flaw whenever the vendor scans and converts documents into PDFs.
reviewer2137434 - PeerSpot reviewer
Feb 20, 2024
Document Understanding's handwriting comprehension is improving, but it's still not as good as printed documents. Machine learning models, in general, are becoming mature, but it's still not to a point where I will give it five stars. I may give it a two or three. It is still not advanced enough to identify whatever handwritten content you give to it. It can process handwriting, but you need a human to validate it. With more training, it will become more automated. It will be better by 2025, but it is still not mature enough
Learn what your peers think about UiPath Document Understanding. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Syed MohsinIftikhar - PeerSpot reviewer
Jan 4, 2024
It would be much easier if UiPath increased the count of pages. Currently, they are allowing one million pages for $10,000 per month. I would prefer to increase the page count or reduce the dollar count in terms of processing the documents. I would prefer $6,000 per month for processing 2 to 3 million pages per month. It will then be much easier for companies with a low budget to use this product.
Saket Pandey - PeerSpot reviewer
Nov 10, 2023
If there were more integrations with Veracode or the AWS server, so we don't have to completely transfer our data and keep data on our servers, that might increase security.
Boris Netzer - PeerSpot reviewer
Jan 18, 2024
Making the design of Forms AI more flexible and accommodating to companies' branding preferences would be beneficial.
Biswajeet Kumar - PeerSpot reviewer
Sep 22, 2023
I would like to see more integration of artificial intelligence. That's being implemented, but it would be a massive improvement to the solution's document processing. If UiPath achieves intelligent document processing, it will be far better than anything on the market. There are currently some limitations with the fields that could be addressed using a GPT engine. With an integrated AI model, you wouldn't need to create your taxonomy. You would only need to provide some prompts, such as "What is the property name?" It will store that as a variable.
SY
Mar 1, 2024
The UiPath APIs lack reliable table parsing.
PL
Oct 5, 2023
They could work on the digitizing and classification of documents.
RogerMorera1 - PeerSpot reviewer
Feb 6, 2024
The results of classifying patient documents within UiPath Document Understanding need to be more accurate.