We performed a comparison between Quad9 and TitanHQ WebTitan based on real PeerSpot user reviews.
Find out in this report how the two Internet Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall."
"The most valuable feature of Quad9 is that it is a free solution."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"It has been easy to understand and use customization options provided by WebTitan."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"The web filtering is the most valuable feature. The OTG client was the determining factor."
"Quad9 could improve by having more free features, such as custom DNS filtering."
"It used to work fine for all the devices, but it started to slow and become non-responsive. I would have to reload the page two or three times before all the pages loaded. With OpenDNS, I only need to load the page once."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
Quad9 is ranked 11th in Internet Security with 2 reviews while TitanHQ WebTitan is ranked 4th in Internet Security with 17 reviews. Quad9 is rated 6.0, while TitanHQ WebTitan is rated 9.4. The top reviewer of Quad9 writes "It's easy to use and set up, but I've faced performance problems ". On the other hand, the top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". Quad9 is most compared with Cloudflare DNS, Google Cloud DNS, Cisco Umbrella, Verisign Public DNS and Neustar UltraDNS, whereas TitanHQ WebTitan is most compared with Cisco Umbrella, DNSFilter, Forcepoint Secure Web Gateway, Zscaler Internet Access and Fortinet FortiGate SWG. See our Quad9 vs. TitanHQ WebTitan report.
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