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Palo Alto Networks DNS Security vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Palo Alto Networks DNS Secu...
Ranking in Domain Name System (DNS) Security
3rd
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
14th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (24th), Internet Security (13th), Web Content Filtering (5th)
 

Mindshare comparison

As of May 2026, in the Domain Name System (DNS) Security category, the mindshare of Palo Alto Networks DNS Security is 8.7%, down from 9.9% compared to the previous year. The mindshare of TitanHQ WebTitan is 2.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks DNS Security8.7%
TitanHQ WebTitan2.2%
Other89.1%
Domain Name System (DNS) Security
 

Featured Reviews

Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Comprehensive security protects networks effectively while support excels
The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft. I use the DNS Security's real-time threat intelligence, as it's a feature that works in real-time in the firewalls. Because we configured this real-time help feature in our firewalls, this feature works during internal navigation to the internet. If we have a virus or malware in our network, the firewall detects this threat and protects our network. DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet. The threat analytics has helped us because it works together with the SOC analytics and the platform manager, so this has affected our approach to zero-day vulnerabilities and threat updates. The reporting and analytics tools help provide insights into trends and threat vectors. We configured a dashboard where we can see all threat preventions and DNS Securities. If the SOC analytics detect threats or anomalies in the dashboard, we work quickly to prevent these threats.
Pusa Alexandru-Catalin - PeerSpot reviewer
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A lot is working well."
"I think it's easy to manage Palo Alto Networks DNS Security compared to other firewalls, and the feature set is really good."
"When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution we do not need to change our architecture."
"The stability is excellent and the product is very mature."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"The product is easy to install."
"The support team has good knowledge about the solution."
"So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten."
"I can't think of very much that needs improving in the solution."
"It has been easy to understand and use the customization options provided by WebTitan."
"Overall, I'm very happy with WebTitan; it has been a great solution for a very small library."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"The main example of how it has improved our operations is from a sheer administration standpoint."
"WebTitan’s Web filtering has helped improve the quality of service that we offer to customers, which is pretty important."
"The solution is very easy to implement and to set up, especially from an administration point of view."
"If you need to monitor your internet and you've been dragging your feet out of fear of the complexity of doing it, don't worry about it, because WebTitan is very simple and straightforward, integrates right into your existing equipment without needing to buy anything, and takes only 25 to 30 minutes to set up."
 

Cons

"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"We would like to have cloud-based management."
"The product should provide email protection."
"There should be an on-premise version of this solution."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"The number of hotfixes indicates that there are many bugs in the new releases. Comparing a few years earlier, a release contained much fewer hotfixes."
"Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently."
"I have found customer service to be quite problematic. The support is often outsourced, leading to delayed response times."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"I would like to have a live chat feature with their support."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"One issue that they have just solved is that there's a new interface for paying bills."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface."
 

Pricing and Cost Advice

"The product is expensive compared to Fortinet."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"It is not an expensive solution."
"There is an annual license for the solution and I am satisfied with the pricing."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"It's very aggressively priced, which is something that we definitely like."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
9%
Healthcare Company
6%
Computer Software Company
13%
Construction Company
11%
Financial Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

No data available
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Information Not Available
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Palo Alto Networks DNS Security vs. TitanHQ WebTitan and other solutions. Updated: April 2026.
894,668 professionals have used our research since 2012.