

Recorded Future and Tines are leading cybersecurity platforms, competing in threat intelligence and automation. While Recorded Future is praised for its in-depth threat intelligence, Tines is viewed as superior for its innovative automation capabilities.
Features: Recorded Future provides an expansive threat intelligence database, real-time insights, and robust integration with security stacks. It offers a customizable dashboard, alerts for immediate threat notifications, and supports anonymous online investigations. Tines excels with low-code solutions, seamless API integrations, and a user-friendly workflow builder. It offers real-time automation, strong app integrations, and workflow Pages for non-coders.
Room for Improvement: Recorded Future could enhance its deployment flexibility and reduce complexity in initial setups. Its customer support might improve by offering quicker resolutions. Further exploration into advanced UI design could improve user experience. Tines might benefit from expanded documentation to aid new users. Its reliance on API connections could be augmented with additional native integrations. Enhancing reporting capabilities could provide deeper insights into automation efficiency.
Ease of Deployment and Customer Service: Recorded Future requires a more structured deployment approach due to its intricate solutions. Tines offers a flexible deployment model, accommodating faster adaptations. Tines is recognized for its prompt and supportive customer service, advantageous for rapid issue resolution.
Pricing and ROI: Recorded Future's higher initial setup costs reflect its comprehensive threat intelligence offerings, but ROI may take longer to realize. Tines provides a cost-effective alternative with lower setup expenses. Its automation efficiencies promise higher ROI, attracting buyers seeking budget-friendly options with substantial returns.
We have seen a return on investment as we have been able to identify leaked credentials and close those accounts off easily, thereby improving our security.
I have seen a return on investment as I explained earlier, it reduces the investigation time from days to minutes, and that is the biggest ROI;
A metric indicating a 30 to 40 percent reduction in time and effort from the SOC team, which reflects our return on investment.
I can speak for fewer employees needed because we used to require many analysts to deal with all the alerts that we were generating, but now we have about 90 to 95% of the alerts already automated through Tines, which requires tremendous time saved and a ton of reduction in the number of analysts required.
In some domains, we were in a position to actually let go of people, meaning at least two people have been reduced from one team, which saves a lot of cost for the organization.
We did not see proper value in it, whereas other platforms would have given much higher value for us.
Recorded Future's customer support is excellent.
Whenever there are false positives, issues during upgrades, or alert enrichment, I reach out regarding these use cases, and they help us solve these issues promptly.
The customer support is frustrating and not efficient.
Whenever we hit roadblocks or issues with the platform or story, even if it was our mistake, the people from the most senior engineering team of Tines immediately were willing to get on call with us.
I would rate the customer support a ten on a scale of one to ten.
The support and engineering team is quick to resolve bugs and respond promptly.
This product significantly assists us on the scalability side, as we have not faced any roadblocks or downtime while using it.
Recorded Future can handle a large volume of data accurately without issues, accommodating our needs effectively.
Being a SaaS, Recorded Future generally does a good job in terms of scalability.
It is built for growing teams and has more complex automation capacity.
Whenever this became insufficient, we could easily reach out to the Tines team where they immediately gave us a remedy or fixed the issue.
From the workloads we have, it can scale for different workflows and add more workflows.
Recorded Future is very stable, with a rating of nine.
Recorded Future is stable, and I have not experienced any downtime or reliability issues.
For reliability and stability, we are in a small security team, but the data Recorded Future provides and the stability of this product are very effective.
The tool is stable up to ninety-nine point nine percent.
Tines is very stable.
The Insikt Group covers a narrow range of areas, which doesn't reflect my needs.
A possible improvement for Recorded Future would be better filtering options, particularly when dealing with large datasets.
It requires tuning to avoid alert fatigue, especially in high-threat environments like energy, where many threats seem relevant.
Reporting and dashboards could be more advanced for deeper analysis.
The issue with the Implode action is that once we get a certain number of events into the Implode action, we lose context of all the events except the last one that came in, so it is a bit difficult to send data back once it goes through the Implode action.
I think they need to add more intelligence to the workflow layer because, depending upon what they have right now, it could be possible for Claude or Copilot or ChatGPT to have that feature quickly.
Recorded Future is expensive, with a personal rating of eight for cost.
The price of Recorded Future is a bit high, especially for smaller teams working on a tight budget, but it is very effective and relatively competitive for large organizations.
Tines required no setup cost since we just used their cloud tier and built everything with internal engineering resources.
My experience with pricing, setup cost, and licensing is very good.
I did not handle the purchasing side, so I did not actually know the exact pricing or the licensing details.
Having a layer of intelligence within my SIEM that reflects in Recorded Future, and being able to enrich the data at my SIEM, offers various angles that I wouldn't be able to see without it.
The tool helps our SOC team save 30 to 40 percent of effort due to the reduction of manual threat detection and false positives.
The platform uses machine learning to analyze the threat actor behavior, identify emerging vulnerabilities, and leaked credentials of any user account.
It helps in streamlining our security operations effectively and efficiently without requiring coding knowledge.
What stands out mostly about Tines's features is the integrations. It connects easily with tools such as Slack, emails, and spreadsheets, and it makes data moves automatically without much work.
Tines caught the failure and queued them automatically. We did not lose a single student log.
| Product | Mindshare (%) |
|---|---|
| Recorded Future | 6.7% |
| Tines | 1.0% |
| Other | 92.3% |


| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
Recorded Future offers a comprehensive platform for threat intelligence and brand monitoring, supporting real-time alerts and data mining to protect against cyber threats and enhance security insights.
Recorded Future integrates advanced threat intelligence, allowing for seamless data comparison, comprehensive monitoring of cyber threats, and the detection of dark web activities. Users receive real-time alerts, access to an expansive database, and customizable dashboards for enhanced SIEM insights. The platform's capabilities extend to leveraging social media investigations and providing personalized user experiences. Key competitors such as Mandiant and CrowdStrike create a competitive landscape. Areas for improvement include reducing false positives, refining pricing strategies for smaller markets, and enhancing email threat intelligence.
What are the key features?Recorded Future is a reliable tool for industries focusing on threat detection and risk management. It is employed for threat intelligence, brand monitoring, and cyber risk assessments. Clients use its cloud-based capabilities for activities such as threat hunting, forensic investigations, and continuous monitoring of cyber activities and data feeds. Industries benefit from its ability to alert on security threats and vulnerabilities, offering protection and maintaining brand reputation in an increasingly digital landscape.
Tines offers no-code and low-code automation for users to automate tasks without coding expertise, integrating seamlessly with APIs to enhance incident management and security operations.
Known for a vendor-neutral approach, Tines provides detailed documentation and live chat support, allowing for effective integration with other tools, scheduling capabilities, and streamlined processes that save time and effort. Users find it intuitive for efficient task handling, making manual intervention unnecessary. Challenges include the need for more comprehensive documentation and instructional videos, as well as improvements in AI integration and reporting aesthetics. Pricing is also noted as higher compared to alternatives.
What are the most important features of Tines?Tines primarily serves organizations in the security sector, automating security operations such as alert detection and managed detection and response. It's utilized extensively in security operation centers for tasks like phishing email processing, ticket creation, IOC investigations, and ticket assignments within enterprise security frameworks, with multiple teams delivering Tines services to enhance task handling efficiency.
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