Lookout and Tines are two leading solutions in their respective fields. Despite competitive pricing and support appreciated by users for Lookout, Tines stands out due to superior feature offerings, making it a worthwhile investment according to user reviews.
Features: User reviews highlight Lookout for its strong mobile security capabilities and ease of integration. Lookout is also noted for effective device management and monitoring. Tines is praised for its extensive automation features and flexibility. Tines offers more robust features compared to Lookout, providing significant automation advantages. Notable features include workflow automation, threat detection, and actionable insights.
Room for Improvement: Lookout users indicate a need for enhancements in threat intelligence and response times. There is also feedback about improving the user interface and reporting accuracy. Tines users often mention the learning curve associated with its advanced features. Feedback includes simplifying the deployment documentation and enhancing initial setup support. The learning curve for Tines is a notable challenge according to users.
Ease of Deployment and Customer Service: Users find Lookout's deployment straightforward, often commenting on quick setup times. The documentation and support during the deployment process are well-regarded. Tines, while not as simple to deploy, receives favorable reviews for its customer service and support. The superior customer service of Tines helps balance out its more complex deployment process. Users appreciate Tines' prompt support and detailed guidance.
Pricing and ROI: Lookout is generally viewed as cost-effective with a clear return on investment highlighted by user reviews. The pricing is competitive for the features it offers. Tines, though perceived as more expensive, is considered worth the price due to its extensive features and improvements in efficiency. Tines provides better ROI through its enhanced capabilities despite its higher initial setup cost. Users find the long-term benefits of Tines' automation justify the initial expense.
| Product | Market Share (%) |
|---|---|
| Tines | 0.7% |
| Lookout | 1.1% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 5 |
Lookout’s mobile EDR solution goes beyond traditional endpoint solutions by addressing the unique architecture, behaviors, and risks of iOS and Android devices. It provides industry-leading mobile threat defense on employee devices while also granting security teams the visibility and actionability needed to align mobile risk with traditional endpoint risk. By leveraging the world's largest AI-driven mobile security dataset, Lookout utilizes artificial intelligence (AI) and behavioral analysis to detect threats before they escalate, ensuring comprehensive protection for sensitive data and enabling secure mobile productivity.
Recognizing that employees using mobile devices are the new frontline, attackers are increasingly employing sophisticated social engineering techniques like phishing and smishing. These tactics exploit basic human instincts—trust, curiosity, and urgency—to trick users into revealing sensitive credentials, allowing threats to bypass traditional legacy security solutions. To combat this, Lookout provides AI-first protection against advanced social engineering attacks, device compromises, vulnerabilities, mobile malware, network threats.
Tines offers no-code and low-code automation for users to automate tasks without coding expertise, integrating seamlessly with APIs to enhance incident management and security operations.
Known for a vendor-neutral approach, Tines provides detailed documentation and live chat support, allowing for effective integration with other tools, scheduling capabilities, and streamlined processes that save time and effort. Users find it intuitive for efficient task handling, making manual intervention unnecessary. Challenges include the need for more comprehensive documentation and instructional videos, as well as improvements in AI integration and reporting aesthetics. Pricing is also noted as higher compared to alternatives.
What are the most important features of Tines?Tines primarily serves organizations in the security sector, automating security operations such as alert detection and managed detection and response. It's utilized extensively in security operation centers for tasks like phishing email processing, ticket creation, IOC investigations, and ticket assignments within enterprise security frameworks, with multiple teams delivering Tines services to enhance task handling efficiency.
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