Tenable SC Reviews

Essentially we use the solution to monitor hard devices on a network with it. That includes laptops, desktops, tablets, et cetera. I'm just using that to make sure that all of our patching is up to date.

The UI, the user interface, is really, really good. It's really simple. I started with no prior experience in vulnerability management and picked it up in less than a day, pretty quickly. It's very intuitive.

Their overall cost of service is pretty good. 

I've worked with my CS manager and with them a lot, and I'd say every case I've opened, they've reached out to me within two hours. They're pretty prompt in their responses and overall the company is really easy to get ahold of.

Scaling the solution is very easy.

The stability of the product is pretty good.

The biggest issue I have with the solution is when I'm using the scanning it picks up the original DNS of that device. That means, before we image it and actually change the DNS to something within our company structure, it'll just be random numbers and letters and Tenable will stick to that DNS for a long time. I'll be searching for a gallery or a laptop and I can't find it due to the fact that the DNS when it was scanned went in as something non-sensical, like M P X 23 Z. That's the biggest issue I have with it. it's some sort of strange glitch.

While I started using the solution in January of last year, the company itself has been on the solution for about three years or so.

The stability of the solution has been quite good. I haven't experienced any real problems so far. It's been a rather smooth proess.

Scaling the solution would be pretty simple. The process would require us to reach out to Tenable to get more licenses, however, that's a pretty simple process. Overall, it's pretty easy. Essentially it'd just be adding a list of all the new IPs into any asset groups that they would be involved in. I don't think it would take much longer than a week.

Technical support is excellent. They are extremely responsive and very helpful. We are quite satisfied with the level of support we've received from them.

I would give them a ten out of ten. They are very prompt and very knowledgeable. They are great at answering questions and walking you through anything step-by-step.

When I started, the company was actually in the process of revamping the solution. 

It was a two-day process and the company walked us through the entire thing. I had a Tenable engineer on-call with me for eight hours. It was a long process, however, it was easy as they were walking me through it, step-by-step.

When we did a recent re-vamp, Tenable was on hand to walk us through the entire process. We had a very positive experience with them.

I don't handle the billing and therefore don't have an exact idea of how much the solution costs.

We just renewed the solution and didn't look into any other product on the market before we did.

We are just customers and end-users of the product.

If a company does decide to implement the solution, I'd advise working with Tenable engineers during the process, and even afterward, in order to ensure everything is set up appropriately.

I'd rate the solution at an eight out of ten We've had a largely very positive experience with the solution so far.

I'm a pre-sales engineer and we are resellers of Tenable.

This solution is very customizable compared to everything else I've seen on the market, so you can easily customize it to suit your needs. There are a lot of templates you can use and you can install it pretty quickly so in one hour you can have your scanner up and running.

I think the company should redo their web page because the way things are now there are a lot of things you can't do. For example, if you want to filter something on the solution and have it filter down to all of your widgets, you can't do it, you have to go from one widget to the other. It takes some time if you have a big customer dashboard that's using some data. I think that the integration with a solution like Jira could be a little bit better for when you create tickets based on your vulnerability.

I know they are working on additional features related to the integration with the patch management like Qualys has, which is really amazing. This is the future and I know they're working on it. 

I've been using this solution for the past six or seven years. 

Usually the solution is stable but it can be a little bit tricky which I think depends on the kind of BME and the sizing used. I'd say it was 80%, 85% stable.

The solution is very scalable, it's one of the most scalable solutions that I've used so far, compared to Rapid7 and Qualys, it's very scalable. You can use it pretty much with anything, even if you start with 1000 IPs and scale up from 1000 to 10,000.

Technical support is very efficient and they escalate the tickets when you have a big issue. When you open a ticket, they respond within the hour and they're pretty quick to find the issue. If you have a bigger issue, you can set up a Zoom call with them and that's very helpful. 

I've used Rapid7 in the past and I've also used Qualys a little as well. I work with customers, so I go with whatever they want to use. 

The initial setup is very straightforward and quick. 

I would definitely recommend the solution but I would tell people that it requires dedicated staff. You need to have someone looking at what's going on when you scan and you need somebody to go through all the results, otherwise it just sits there.

I would rate this solution an eight out of 10. 

We had a requirement to connect multiple branches into one console. We installed Nessus at multiple locations and then connected Nessus. We did the service scan and got the report on the central site with Tenable SC.

Previously, we were using Nessus, which required a lot of manual work in terms of reporting. We do a lot of customization, and Tenable SC has been very helpful. Reporting is just a click away in Tenable SC, whereas it used to take a long time to create a similar report and customize it in Nessus. 

Tenable SC is good for reporting and alerting. The filtering feature is also very valuable.

Its integration with multiple vendors is quite good. It can be integrated with SIEM solutions and PAM solutions such as Thycotic, which is very helpful.

There is not much room for improvement. However, there should be a guide that describes the step-by-step procedures for doing tasks. Otherwise, training is required from a senior guy to a junior guy.

Our usage is the same. Currently, no increment is required in terms of the license.

They are good.

We used to use Rapid7, but there were too many false positives. So, we switched to Nessus, but in Nessus, we faced the challenge of reporting. Nessus required a lot of manual work in terms of reporting. Tenable SC has been quite helpful for reporting. 

It is not straightforward. When you do integrations, it turns into a complex solution, but this complexity is required. If security is a priority, then complexity will be there for enterprise security.

It didn't take a long time. In one month, we were able to configure and run the reports. Everything was done within a month. We were in desperate need of such a solution, and this solution came. We already knew about integrations from the white papers and documents available on the Tenable website. They were very helpful. So, doing integration was not an issue. We did it without much effort. 

I was heading this project as a project manager.

It is a much better solution than other competitors. It provides almost everything that is required in terms of vulnerability management. If you are looking for overall enterprise security in terms of integrations and vulnerability management, you should go for Tenable SC or Tenable SCCV.

I would rate Tenable SC a nine out of ten. 

Tenable SC can be used in any company for vulnerability management life cycle.

It's a very useful tool.

Internal ticketing systems require improvement. 

The GUI could be improved to have all concerns and priorities use the same GUI, allowing them to see all tickets, assign vulnerabilities, and assign variation failures to each member of their team.

I have been working with Tenable SC for more than five years.                                                             

Tenable SC is very stable.

According to the sizing that we are dealing with in this first stage, it is very scalable.

We have not experienced any issues with the scalability of Tenable SC.

The information security team has access to the solution. The number of users varies from one environment to another. It ranges, from five users to ten users maximum.

The same number of users can easily deploy and maintain this solution, included the access manager, administrator, and anyone who can configure the policies they test.

Tenable technical support is very good. They are very helpful, and responsive.

We had experienced some delays in two or three tickets we started, but that may have been because of the client, they were very unresponsive.

Overall, the technical support is very good.

I have worked with Rapid 7 and Qualys.

The installation is very straightforward. It's the easiest solution that I have ever implemented.

The installation was quick, taking no more than one or two minutes.

I completed the installation myself. It can easily be installed by anyone.

The license is perpetual and is based on the number of IP addresses you want to scan in your organization.

The support comes with a different license.

Tenable SC is without a doubt a good choice.

I would rate Tenable SC a nine out of ten.

The dashboard is a valuable feature. So is the scanning, which is based on the nexus, and the scripts. The solution offers an extremely limited margin of error, of obtaining false positives within it. These are its strengths. 

Everything in life has room for improvement. While I consider the solution to perform as it should, most customers, for the wrong reasons, wish for it to have the penetration testing capabilities. This is not a problem with the product, but with the demands of the customer and I remain uncertain if I can meet these. 

The pricing is reasonable, but this could be brought down more aggressively, such as we see with Rapid7, Tenable SC's main competitor. 

An easily installable and very scalable and stable solution which boasts great dashboard and scanning features

The solution is one of the most, if not the most, stable product available. 

The solution is scalable. It can go up many thousands of endpoints for scanning purposes.

Technical support does what it should. The solution is pretty straightforward and simple. As such, as with all vulnerability management solutions, it will not need much technical support and this is rarely required. I am referring to the need to address bugs. Mainly, the support will focus on the search for new features or reports. 

The initial setup is straightforward and very easy. 

Though reasonable, the main competitor of Tenable SC, Rapid7, offers a more aggressive and better priced product. 

The size of our customers run the gamut, from small medium to large, in certain cases exceeding 5,000 IPs. 

I would definitely recommend the solution. 

I rate Tenable SC as an eight-plus out of ten. 

We use Tenable SC for compliance and vulnerability scans. 

We are fully updated in terms of the version, and we have its latest version.

Compliance and vulnerability scans are most valuable. Compliance scan helps in validating how our teams are complying, and vulnerability scan helps in future-proofing. Its vulnerability detection is accurate.

Its reporting can be improved. It is not easy to generate a scan report the way we want. The data is okay, but we can't easily change the template to make it look the way we want.

I have been using this solution for about two years.

It is stable and reliable, but it also depends on the on-premise resources.

It is easy to scale. It is currently being used by a few people in our company.

We sometimes took support from Tenable when we had issues with the scans and we couldn't get the results. They were helpful. It is easy to get support.

It is easy to set up. We need to set it up from the appliance.

We can do it on our own, but we sometimes need help from the vendor.

Its maintenance is done from our side.

It is a bit expensive. Everything is included in the license.

It has been good so far. I would rate it an eight out of 10.

The usability is really good. It's very intuitive and any person can use it, you do not have to be an expert in vulnerability analysis. It's very easy to use and a good platform. 

In regards to additional features, I would say make it a little bit simpler. There are different menus for downloading reports that could just be a click and download. Right now, we have to go to the scan and then we have to go to the reports and download the Excel or CSV or PDF. I think these menus and clicks can be minimized.

We have had Tenable SC for the past year.

It is very stable. We have not had any issues.

It is scalable. You can add the scanner in. At present, we have five people working with it at our organization.

The technical support is fine. They're prompt and we've had no issues with them.

Neutral

It was super easy, not complex.

We set up a consultant to help with deployment and the full process took around a month.

Compared to other companies or other products it could maybe be a little bit less, but the price is okay. I would say it's not very expensive.

I would rate the solution as a nine out of ten.