Teams can collaborate easily with integrated ChatOps and auto-ticketing with ITSM tools, plus receive proactive notifications on an incident’s status. Simplify on-call scheduling, routing, escalations and notifications — quickly find the right people and get to work. Help your team reduce mean time to resolve (MTTR) before your customers notice an impact by using directed troubleshooting, surfacing similar incidents and recommending responders.
Author info | Rating | Review Summary |
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IT Security Operations Manager at a retailer with 1,001-5,000 employees | 4.5 | I use Splunk Incident Intelligence for log correlation and security incidents, valuing its customizable dashboards. However, its response time could be improved. I previously used SonarQube and now manage NetWitness alongside Splunk in my company. |
Senior Manager at PT Permata Anugerah Abadi | 4.0 | I find Splunk Incident Intelligence valuable for its dashboard feature, which empowers teams. However, stability needs improvement. I've noticed that enhancing inputs can boost education and analysis by highlighting key insights, making it a beneficial tool. |