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OpenText Silk Test pros and cons

Vendor: OpenText
3.8 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Visual Studio integration for script development is highly valued in OpenText Silk Test.
Ease of reporting is a favored feature of OpenText Silk Test.
OpenText Silk Test offers excellent statistics for analysis.
OpenText Silk Test is recognized for its scalability, with easy expansion capabilities.
OpenText Silk Test is praised for its scripting capabilities, supporting SAP functional testing effectively.

CONS

Support for automation with iOS applications can be improved.
Pricing is an issue as OpenText Silk Test is considered expensive.
There is a lack of compatibility with newer technologies.
The scalability is limited, and finding short-term third-party help is challenging.
The generated automated script is highly dependent on screen position and other less robust keys.
 

OpenText Silk Test Pros review quotes

it_user186282 - PeerSpot reviewer
Team Lead Automation with 51-200 employees
Jan 27, 2015
It speeds up testing efforts.
it_user294423 - PeerSpot reviewer
Mobile QA Developer at a tech vendor
Oct 1, 2015
With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time.
it_user345987 - PeerSpot reviewer
QA Automation Lead at a tech vendor with 5,001-10,000 employees
Dec 17, 2015
SilkTest is best for desktop applications and good for web applications also with the Open agent.
Learn what your peers think about OpenText Silk Test. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user369150 - PeerSpot reviewer
Technical Test Analyst at a government with 1,001-5,000 employees
Jun 13, 2016
Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times.
it_user371454 - PeerSpot reviewer
Sr. Program/Product Manager at a media company with 1,001-5,000 employees
Jan 17, 2016
Using this DLL functionality we were able to automate our product.
SB
Test Automation Project Lead at a tech services company with 1,001-5,000 employees
May 21, 2016
It drastically reduced our manual regression efforts that is difficult to achieve in Agile model.
it_user897144 - PeerSpot reviewer
IT Service Delivery Manager Testing and RPA at a transportation company with 1,001-5,000 employees
Sep 21, 2020
The major thing it has helped with is to reduce the workload on testing activities.
RA
Director at Traydaht ltd
Aug 18, 2019
The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature.
Arno Krause - PeerSpot reviewer
Solutions Architect at MTN
Aug 25, 2019
The feature I like most is the ease of reporting.
SrinivasPakala - PeerSpot reviewer
Director Consulting Expert at a computer software company with 10,001+ employees
Feb 6, 2020
The statistics that are available are very good.
 

OpenText Silk Test Cons review quotes

it_user186282 - PeerSpot reviewer
Team Lead Automation with 51-200 employees
Jan 27, 2015
GUI interface could be simpler for non-developers.
it_user294423 - PeerSpot reviewer
Mobile QA Developer at a tech vendor
Oct 1, 2015
I've seen a lot of potential users upset with the SilkTest due to broken installation.
it_user345987 - PeerSpot reviewer
QA Automation Lead at a tech vendor with 5,001-10,000 employees
Dec 17, 2015
SilkTest has to improve on Firefox and Chrome as their versions change.
Learn what your peers think about OpenText Silk Test. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user369150 - PeerSpot reviewer
Technical Test Analyst at a government with 1,001-5,000 employees
Jun 13, 2016
The browser based testing needs to be improved.
it_user371454 - PeerSpot reviewer
Sr. Program/Product Manager at a media company with 1,001-5,000 employees
Jan 17, 2016
At that time, we never had good technical support in Bangalore.
SB
Test Automation Project Lead at a tech services company with 1,001-5,000 employees
May 21, 2016
Need to improve online documentation, community and forums to share issues encountered and solutions.
it_user897144 - PeerSpot reviewer
IT Service Delivery Manager Testing and RPA at a transportation company with 1,001-5,000 employees
Sep 21, 2020
The support for automation with iOS applications can be better.
RA
Director at Traydaht ltd
Aug 18, 2019
They should extend some of the functions that are a bit clunky and improve the integration.
Arno Krause - PeerSpot reviewer
Solutions Architect at MTN
Aug 25, 2019
The pricing is an issue, the program is very expensive. That is something that can improve.
SrinivasPakala - PeerSpot reviewer
Director Consulting Expert at a computer software company with 10,001+ employees
Feb 6, 2020
Everything is very manual. It's up to us to find out exactly what the issues are.