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OpenText Silk Test vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
17th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (8th)
Sauce Labs
Ranking in Functional Testing Tools
12th
Ranking in Test Automation Tools
19th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Functional Testing Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 0.9% compared to the previous year. The mindshare of Sauce Labs is 4.4%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.4%
OpenText Silk Test2.0%
Other93.6%
Functional Testing Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to automate and accelerate testing."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"The major thing it has helped with is to reduce the workload on testing activities."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"Using this DLL functionality we were able to automate our product."
"The solution is user-friendly with respect to automation."
"I have found it very valuable that Sauce Labs gives me the ability to integrate testing on multiple web browsers into our Jenkins Pipeline."
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"Typically, testing would take six days, and we got it down to one day."
"Sauce Connect gave us ability to test an application that was hosted locally."
"Customer Service: Excellent, so far. Technical Support: Excellent, so far."
"It helped to integrate our performance testing and UAT, which helped to deliver a bug free software for our customers."
"Having the ability to test our application on additional browser/OS/mobile device combinations opens up additional revenue streams for us because we have a larger user base."
"Sauce Labs is the best out there, beating their competitors because of its price, customer support, and an amazing forum where you can ask and get answered really quickly."
 

Cons

"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"The support for automation with iOS applications can be better."
"The pricing could be improved."
"The solution has a lack of compatibility with newer technologies."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"The real concern is the load time of applications or real devices when we start our tests."
"It should provide more examples of script code."
"The ability to configure the memory and CPU for the test machines should be included."
"The slower speed needs to increase and the connectivity stability needs to improve."
"Internet connectivity to real devices has been a challenge."
"At various times, there are high-latency launches, or outright timeouts, but the Sauce Ops team has been pretty good about both 1) acknowledging the issue/investigation 2) working steadily to resolve it."
"Rarely, some tests fail, seemingly without cause, and will succeed again the next time we run the tests."
"Running tests in the SauceCloud can take longer than running in a local environment."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"We have an enterprise account; it has worked great for our needs."
"It could be less like pay-per-use with a lower rate."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
"It is an expensive tool."
"We pay for a specific number of VMs."
"Trial the product and see if it suits your needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
Construction Company
13%
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
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Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about OpenText Silk Test vs. Sauce Labs and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.