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OpenText Silk Test vs Sauce Labs comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (9th)
Sauce Labs
Ranking in Functional Testing Tools
11th
Ranking in Test Automation Tools
19th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 1.1% compared to the previous year. The mindshare of Sauce Labs is 4.0%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.0%
OpenText Silk Test2.0%
Other94.0%
Functional Testing Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Silk4J feature is the solution's most valuable aspect."
"It's easy to automate and accelerate testing."
"The major thing it has helped with is to reduce the workload on testing activities."
"A good automation tool that supports SAP functional testing."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"The solution is user-friendly with respect to automation."
"All features are excellent, especially the parallel runs."
"Customer Service: Excellent, so far. Technical Support: Excellent, so far."
"We haven't had any issues with stability."
"Free and unlimited access to a variety of browsers to test your website in a real environment, not just simulating behavior."
"It's absolutely essential that we have Sauce Labs; there's no way we could accomplish releases at our current rapid cadence without it."
"With Sauce Labs, we have a whole universe of devices: Galaxy, all the iPhones, and all the operating system versions. All our software developers are able to test on a multitude of different devices."
"Sauce Labs runs a huge number of browser and operating system combinations, allowing our teams to focus on testing our applications rather than maintaining complex browser and OS environments."
"No longer have to manage VMs for testing."
 

Cons

"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"They should extend some of the functions that are a bit clunky and improve the integration."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"GUI interface could be simpler for non-developers."
"The browser based testing needs to be improved."
"The real concern is the load time of applications or real devices when we start our tests."
"Stability needs improvement."
"Something that needs improvement is the speed."
"As a web product QA team, we sometimes need to spot check some new child site on multiple browsers and OS(es). It was a little time consuming for us since we need to click on each of the browser/OS combinations and start a new session to test. Every sprint, with new features and child pages being added, we mostly need to do the same steps over and over again."
"The real concern is the load time of applications or real devices when we start our tests. It takes some time to load the application or web browser. Sometimes, it is frustrating too. Since they are real devices, we understand it takes some time to load. However, if it were to improve, then that would be a great asset to the solution. So, we would like better responsive times when opening applications and running tests."
"Playback needs improvement."
"This product is not super scalable, because you have a very specific number of VMs that you can use."
"It should provide more examples of script code."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
"We have an enterprise account; it has worked great for our needs."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
"Trial the product and see if it suits your needs."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
"It is an expensive tool."
"They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Comms Service Provider
10%
Manufacturing Company
10%
Outsourcing Company
16%
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about OpenText Silk Test vs. Sauce Labs and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.