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OpenText Silk Test vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Regression Testing Tools
8th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Ranking in Regression Testing Tools
5th
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Test Automation Tools category, the mindshare of OpenText Silk Test is 1.8%, up from 0.8% compared to the previous year. The mindshare of SmartBear TestComplete is 6.0%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete6.0%
OpenText Silk Test1.8%
Other92.2%
Test Automation Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The statistics that are available are very good."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"The Silk4J feature is the solution's most valuable aspect."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The solution is user-friendly with respect to automation."
"A good automation tool that supports SAP functional testing."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"It helped to automate all the possible functional test cases which I previously used to do by manual testing."
"The product has many features."
"It is a strong automation tool for desktop, browser, and API testing."
"When compared to other tools, it is very simple."
"This has allowed us to make significant product changes, new server deployments, and hosting changes with high confidence."
"This application is helping a lot in regression testing."
"Mainly, when we did an evaluation and comparison, TestComplete had two big advantages - Good technology support Relatively low price in comparison to other vendor tools"
 

Cons

"The pricing is an issue, the program is very expensive."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The initial setup is somewhat complex if you're deploying on-prem."
"The solution has a lack of compatibility with newer technologies."
"The support for automation with iOS applications can be better."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"At that time, we never had good technical support in Bangalore."
"They should extend some of the functions that are a bit clunky and improve the integration."
"Memory consumption Speed of interaction with controls Sets of prepared libraries like asserts Templates of tests from scratch"
"Right now, the product only supports Windows."
"They have some benefits which TestComplete doesn't have, but in general TestComplete overcomes them."
"The solution needs Mac OS support."
"Increased performance with less memory and CPU usage."
"The initial deployment of TestComplete was difficult, but with the assistance of SmartBear technical support, I was able to get it up and running."
"The pricing is the constraint."
"From my understanding, the product has changed significantly since v5 was released. I don’t know that it has necessarily improved, for my needs."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"The pricing is pretty reasonable."
"The option we chose was around $2,000 USD."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"We have a TestComplete 12 license."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"Our ROI is about $10,000 a year."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Construction Company
10%
Comms Service Provider
9%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText Silk Test vs. SmartBear TestComplete and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.