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Eggplant Test vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
11th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Test Management Tools (10th), Digital Experience Monitoring (DEM) (13th)
OpenText Silk Test
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (9th)
 

Mindshare comparison

As of August 2026, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.3%, down from 3.9% compared to the previous year. The mindshare of OpenText Silk Test is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Test3.3%
OpenText Silk Test2.0%
Other94.7%
Test Automation Tools
 

Featured Reviews

Mirza Hussain - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We took a two and a half week regression process and cut it down to almost two days of automation, which is pretty awesome and makes Eggplant probably one of the best tools on the market for GUI automation."
"Eggplant allowed us to replace that human work with an automated solution that reduced the time that it took a person to perform the test from upwards of three hours down to a few minutes, while increasing the accuracy to the levels where we are entirely accurate with our timing and tests."
"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."
"The best feature of Eggplant Test is that it's very easy to use; you just capture those pictures of the objects in your application and it's easy to automate."
"This solution has helped our organization because we can create test cases faster as compared to using Selenium, there are no language dependencies and people are not required to be trained for two to five months."
"It is easy to set up."
"I love a good portion of this solution, the stand outs for me are the ability to read texts, and being able to automate anything you wish to do."
"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"It is a fine product; it is a powerful tool, and it needs commitment."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"It speeds up testing efforts."
"Using this DLL functionality we were able to automate our product."
"The feature I like most is the ease of reporting."
"The major thing it has helped with is to reduce the workload on testing activities."
 

Cons

"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"The solution is very heavy, so sometimes my laptop, when I use it, stops and I have to link with it again."
"The solution would crash from time to time."
"Eggplant Test is not a stable solution at all in my experience."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"Eggplant Digital Automation Intelligence could improve by lowering the price."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"They should extend some of the functions that are a bit clunky and improve the integration."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"GUI interface could be simpler for non-developers."
"The pricing could be improved."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The browser based testing needs to be improved."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
 

Pricing and Cost Advice

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"Eggplant Test is a very expensive solution."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"It probably has a yearly license."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
10%
Construction Company
7%
Healthcare Company
7%
Financial Services Firm
15%
Construction Company
13%
Manufacturing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with Eggplant Manager?
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. Whe...
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Eggplant Test vs. OpenText Silk Test and other solutions. Updated: June 2026.
909,099 professionals have used our research since 2012.