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Eggplant Test vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
13th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (13th)
OpenText Silk Test
Ranking in Test Automation Tools
17th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (20th), Regression Testing Tools (8th)
 

Mindshare comparison

As of August 2025, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.9%, up from 3.3% compared to the previous year. The mindshare of OpenText Silk Test is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
SrinivasPakala - PeerSpot reviewer
Stable, with good statistics and detailed reporting available
While we are performance testing the engineering key, we need to come up with load strategies to commence the test. We'll help to monitor the test, and afterward, we'll help to make all the outcomes, and if they are new, we'll do lots and lots of interpretation and analysis across various servers, to look at response times, and impact. For example, whatever the observations we had during the test, we need to implement it. We'll have to help to catch what exactly is the issues were, and we'll help to see how they can be reduced. Everything is very manual. It's up to us to find out exactly what the issues are. The solution needs better monitoring, especially of CPU.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."
"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
"It provides very strong cross-platform support."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"It is easy to set up."
"The solution is a stable one."
"Good text reading ability."
"The biggest advantage has been the ability to improve the quality significantly."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The feature I like most is the ease of reporting."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"It's easy to automate and accelerate testing."
"The statistics that are available are very good."
"A good automation tool that supports SAP functional testing."
"The major thing it has helped with is to reduce the workload on testing activities."
 

Cons

"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"Eggplant Digital Automation Intelligence could improve by lowering the price."
"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The pricing could be improved."
"The support for automation with iOS applications can be better."
"The solution has a lack of compatibility with newer technologies."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"Could be more user-friendly on the installation and configuration side."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"They should extend some of the functions that are a bit clunky and improve the integration."
 

Pricing and Cost Advice

"Eggplant Test is a very expensive solution."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"It probably has a yearly license."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
13%
Computer Software Company
10%
Healthcare Company
9%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
11%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Eggplant Test vs. OpenText Silk Test and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.