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Eggplant Test vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
12th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th)
OpenText Silk Test
Ranking in Test Automation Tools
17th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (20th), Regression Testing Tools (8th)
 

Mindshare comparison

As of March 2026, in the Test Automation Tools category, the mindshare of Eggplant Test is 4.3%, up from 3.7% compared to the previous year. The mindshare of OpenText Silk Test is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Eggplant Test4.3%
OpenText Silk Test1.5%
Other94.2%
Test Automation Tools
 

Featured Reviews

Mirza Hussain - PeerSpot reviewer
Engineer at a manufacturing company with 10,001+ employees
Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GUI testing is the strength of the tool, we have been satisfied with the tool, and not only the tool, but the service behind it, as the tool works as expected and the response from eggPlant, as a company, has been quick and substantial."
"The best feature of Eggplant Test is that it's very easy to use; you just capture those pictures of the objects in your application and it's easy to automate."
"The OCR (Optical Character Cognition) is a very useful feature."
"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."
"It is easy to set up."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"Its scalability is good; it is useful for desktop applications, and it also uses OCR and does image recognition."
"It is a fine product; it is a powerful tool, and it needs commitment."
"The feature I like most is the ease of reporting."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"Using this DLL functionality we were able to automate our product."
"It speeds up testing efforts."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"A good automation tool that supports SAP functional testing."
 

Cons

"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"The solution is very heavy, so sometimes my laptop, when I use it, stops and I have to link with it again."
"A step forward would be to have event support, because it is more or less linear at the moment."
"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."
"It has low productivity."
"They need to update the Linux. I think it's kind of an outdated Java Swing application, it almost gives you the impression that the application was written in Java Swing."
"The language is too specific; it is just for Eggplant."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The support for automation with iOS applications can be better."
"The initial setup is somewhat complex if you're deploying on-prem."
"The pricing could be improved."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"They should extend some of the functions that are a bit clunky and improve the integration."
"Could be more user-friendly on the installation and configuration side."
 

Pricing and Cost Advice

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"Eggplant Test is a very expensive solution."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"It probably has a yearly license."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
11%
Computer Software Company
10%
Healthcare Company
8%
Manufacturing Company
14%
Financial Services Firm
9%
Insurance Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with Eggplant Manager?
I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. Whe...
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Eggplant Test vs. OpenText Silk Test and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.