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OpenText Silk Test vs Perfecto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (8th)
Perfecto
Ranking in Functional Testing Tools
16th
Ranking in Test Automation Tools
19th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Performance Testing Tools (14th), Mobile App Testing Tools (5th)
 

Mindshare comparison

As of May 2026, in the Functional Testing Tools category, the mindshare of OpenText Silk Test is 1.9%, up from 1.0% compared to the previous year. The mindshare of Perfecto is 2.9%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Perfecto2.9%
OpenText Silk Test1.9%
Other95.2%
Functional Testing Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Glenford John - PeerSpot reviewer
Product Manager, Device Integration at a comms service provider with 10,001+ employees
Saves us $2.6 million per year, provides more efficient testing, and helps us strengthen relationships with vendors
The automation piece is the most valuable feature. Every time we had a new version of either OS or an application, we found that being able to automate the testing across different devices is very valuable. Perfecto is great at executing cross-platform testing. From a carrier perspective, it's all mobile, but we also have web applications. We used to be able to test on Symbian, Windows OS, Android, and iOS. Today, we can go on a big screen and test on Chrome, Firefox, Explorer, and other browsers. My team leverages Perfecto's reporting and analytics. When we start stress testing an application, we can look at all the reporting that comes from that, and we can tell at what part of the day the app is performing better. Our analytics are very important to us. Presentations are important, so it's good to have reports with graphs that show the time of day or how the app was performing for months at a time. We use those reports to screen capture, go with the data, and to show to upper management. We can do a comparison of one version performance to another version of the application or device performance. We utilize Perfecto's cloud-based lab to test across devices, browsers, and OSs. We are a carrier, so we have our devices with different OS versions of devices. Right now, it's mostly just Apple and Androids. Back in the day, they had many different versions of the OS, but the only other thing on top of that is web-based browsers. We don't test Linux, which is an operating system of Windows. We don't use Perfecto's cloud. We use our own devices because we test on only our organization's devices. Unless we do some kind of competitive analysis, it's not really a test; it's just a comparison to see how other solutions compare to ours. The range of open-source technologies that Perfecto supports is great. I have a team of contractors that report to me and do all the testing for our organization, and that team turns over every couple of years. We mostly utilize the in-house automation that is available for anyone who isn't a great programmer. They have support for all these other drivers, and they have something for non-programmers who want to automate their work, which is amazing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The major thing it has helped with is to reduce the workload on testing activities."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"A good automation tool that supports SAP functional testing."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"It is a fine product; it is a powerful tool, and it needs commitment."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"Using the device lab has definitely helped us to scale our testing operations."
"Being able to run automated tests and see the success and failure rate of those runs every day has saved us a lot of time and helped us identify issues much sooner, which has improved the quality of our software."
"Perfecto has affected our software quality in a good way; it has allowed us to catch our defects earlier, thus improving the quality of our applications."
"It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time."
"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment."
"Perfecto is a game-changer for us, we save at least $10,000 monthly."
"We are continuously doing testing on different environments, devices, and platforms. It executes seamlessly on multiple devices without having any connectivity issues. It has been really helpful for us to test on cloud devices."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction."
 

Cons

"SilkTest has to improve on Firefox and Chrome as their versions change."
"The browser based testing needs to be improved."
"Could be more user-friendly on the installation and configuration side."
"The initial setup is somewhat complex if you're deploying on-prem."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing is an issue, the program is very expensive."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"The support for automation with iOS applications can be better."
"We don't use Perforce's BlazeMeter with Perfecto. From my perspective, it's not really relevant."
"When using devices on the cloud, it lags quite a bit at times."
"Sometimes, when the automated tests sync up or we have to debug remotely, we cannot interact directly with the device."
"It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure."
"In iOS, it needs improvements with some limitations."
"We have had some issues with performance, which is something that should be improved."
"It is slow compared to physical device testing. The interactive speed could be improved."
"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."
 

Pricing and Cost Advice

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"It's definitely on the higher end of prices for this type of service."
"Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
"This is an expensive solution compared to others, by 30% to 40%."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Construction Company
10%
Comms Service Provider
9%
Financial Services Firm
22%
Construction Company
8%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
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Also Known As

Segue, SilkTest, Micro Focus Silk Test
Perfecto Mobile, Perfecto Web
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Virgin Media, Paychex, Rabobank, R+V, Discover
Find out what your peers are saying about OpenText Silk Test vs. Perfecto and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.