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OpenText Silk Test vs Worksoft Certify comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
22nd
Ranking in Test Automation Tools
20th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (12th)
Worksoft Certify
Ranking in Functional Testing Tools
3rd
Ranking in Test Automation Tools
2nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
89
Ranking in other categories
API Testing Tools (3rd)
 

Mindshare comparison

As of November 2026, in the Test Automation Tools category, the mindshare of OpenText Silk Test is 2.3%, up from 1.1% compared to the previous year. The mindshare of Worksoft Certify is 3.0%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Worksoft Certify3.0%
OpenText Silk Test2.3%
Other94.7%
Test Automation Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using this DLL functionality we were able to automate our product."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"The feature I like most is the ease of reporting."
"It's easy to automate and accelerate testing."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"By using automation, it reduced about 75 percent of the time when compared to any other tool."
"It is a lot easier to maintain test scripts on Worksoft Certify than on other testing tools that we have had in the past."
"A significant positive impact is that Worksoft Certify requires no coding skills, unlike most other automation tools, as it is a codeless tool that anyone can easily learn and use for automation while also offering CTM to schedule suites and BPP to generate reports so we can develop end-to-end scripts, perform API testing, and conduct web automation across 29 supported interfaces including SAP GUI, S/4HANA, MS Office, Notepad, and PDF automation."
"On our last big SAP implementation project, we inserted an automation resource into the beginning of the project and, between automating regression processes, data staging, and using our automation to help repair cutover and conversion issues, we saved the project about $1,700,000."
"Automation is now part of our strategy."
"Worksoft Certify is cost-effective and provides a return on investment, bringing measurable benefits with time-saving, cost-saving, and resource-saving aspects."
"We were able to use Worksoft to automate all of the actions that we would have to take after an SAP refresh. This way we do the refresh, then that night or right afterwards, we run the Worksoft script and it resets all of our testing users. This sets them up with the right access, the right approvals, and just sets up everything on the back-end so we can do our scripts the next night."
"We save probably 50 percent of our time, the tool does what it's supposed to do, and we are able to actually work."
 

Cons

"The support for automation with iOS applications can be better."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"The browser based testing needs to be improved."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"I would like to know which version of Worksoft Certify is being used and how the tools are going to work."
"Worksoft Certify's support team should respond more promptly when we are stuck with certain issues and looking for a solution."
"The only thing I don't like - and this is the only complaint I usually have for Worksoft - is that the first-level support is not always the best for working on topics."
"The product had some UI issues."
"For the couple of the issues that we were really scratching our heads over, we were in communication with the technical support several times, but they never got back to us."
"The technical support comes on, and says, "Oh, so-and-so link is here, go through that link, and make the modifications." I'm not comfortable in making those changes. I want to schedule a call, share my screen, and have them fix it for me."
"From the features perspective, I find that there are functionalities missing in Worksoft Certify at the moment that I would like to see included in the future."
"Small changes in the HTML page design can impact the automation process, unlike SAP, where the script remains stable unless there is a functional change."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Automating our manual processes has saved us 70 to 80 percent in time."
"Our ROI is primarily a reduction in testing time. The testing, when we were doing it manually, was 30 to 40 percent of the project's cost."
"I'm not aware of any licensing costs for Worksoft Certify."
"It saves us time: approximately 50 percent."
"Cost-wise, compared with other tools, it is a great product."
"It is expensive compared to some of the other automation tools in the market. However, the benefits and ROI has proved that it has been a good investment."
"Purchasing and licensing are okay. Go for the perpetual licenses. In that way, you own a license, then you can purchase maintenance and support on top of that, so you don't have to pay every year for it. Even if you don't want it a contract with Worksoft Certify in the future, you will have your own license of it. Then, if your usage is not that much, you can have one or two perpetual licenses. However, if you want to run your processes, you will need more licenses, e.g., using the run-only licenses. They are really cheap compared to the full licensing."
"The tool is not really good at all because you need to purchase some additional tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
10%
Outsourcing Company
9%
Manufacturing Company
17%
Outsourcing Company
8%
Construction Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Worksoft Certify?
I am not certain about the pricing of Worksoft Certify. What I heard from my peers is that it is costly, and clients will be investing more money in this software.
What needs improvement with Worksoft Certify?
Based on my experience working in Worksoft Certify and this web application, there are several things that do not work as expected in Worksoft.
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Silk Test vs. Worksoft Certify and other solutions. Updated: October 2026.
921,028 professionals have used our research since 2012.