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OpenText Silk Test vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
17th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (8th)
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Ranking in Test Automation Tools
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
88
Ranking in other categories
API Testing Tools (6th)
 

Mindshare comparison

As of June 2026, in the Test Automation Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 3.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Worksoft Certify3.1%
OpenText Silk Test2.0%
Other94.9%
Test Automation Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"Using this DLL functionality we were able to automate our product."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"The statistics that are available are very good."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"It's easy to automate and accelerate testing."
"A good automation tool that supports SAP functional testing."
"The scripting methodology is easy to learn. It is easy to maintain because it is presented in a simple, narrative way. You don't need to know programming." "It has reduced our test maintenance time by more than 50 percent because we don't have to do manual test processes. We have saved over 150 man-hours monthly. It has increased our delivery times. We went from 200 man-hours down (three weeks work time frame) to approximately 40 man-hours (three days work time frame)."
"One big advantage of Worksoft Certify is its integration with SAP Solution Manager..."
"A significant positive impact is that Worksoft Certify requires no coding skills, unlike most other automation tools, as it is a codeless tool that anyone can easily learn and use for automation while also offering CTM to schedule suites and BPP to generate reports so we can develop end-to-end scripts, perform API testing, and conduct web automation across 29 supported interfaces including SAP GUI, S/4HANA, MS Office, Notepad, and PDF automation."
"Our customers are saving money; it saves us time, approximately 50 percent, and we have cut test maintenance time by 70 to 80 percent."
"I can confirm that Worksoft Certify brings measurable benefits in terms of cost saving, time saving, resource saving, and efficiency improvements in my projects."
"People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies."
"We are able to scale up the testing and to address more business-driven projects using Worksoft, which would not be possible with any other tools."
"The solution has cut our clients' test maintenance time for changes, like patches or system upgrades; they used to take a lot of time until the production validation completed, and now it is just seconds until it is ready, so they can do executions within a couple of minutes."
 

Cons

"Everything is very manual. It's up to us to find out exactly what the issues are."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"They should extend some of the functions that are a bit clunky and improve the integration."
"Could be more user-friendly on the installation and configuration side."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"The solution has a lack of compatibility with newer technologies."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"Certify is integrated with Solution Manager, but this integration could be easier."
"We have issues with database response during execution."
"A year ago, it used to fail miserably."
"Testing of web based applications can be really cumbersome at times."
"In version 14.5, there are still many bugs; for example, in CTM, we can see many timeout issues, and additionally, Worksoft Certify sometimes closes windows automatically."
"We have had problems with an external cloud service (technology is Adobe Flex)."
"The only thing I don't like - and this is the only complaint I usually have for Worksoft - is that the first-level support is not always the best for working on topics."
"The stability is very bad. We have a lot of projects, which are run by our service integrators offshore in India."
 

Pricing and Cost Advice

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"The initial upfront cost in terms of licenses, plus all the money that we spent developing tests, has proven it's worth. Now, we can do a regression test suite in ten days as opposed to sixteen weeks."
"It is expensive compared to some of the other automation tools in the market. However, the benefits and ROI has proved that it has been a good investment."
"We have seen that the initial Worksoft implementation has helped our customers reduce their testing cycle time by 50 percent. With further continuous improvement, we have seen cycle time reduced up to 75 percent. That is the level of productivity achieved using Worksoft Certify."
"Purchasing and licensing are okay. Go for the perpetual licenses. In that way, you own a license, then you can purchase maintenance and support on top of that, so you don't have to pay every year for it. Even if you don't want it a contract with Worksoft Certify in the future, you will have your own license of it. Then, if your usage is not that much, you can have one or two perpetual licenses. However, if you want to run your processes, you will need more licenses, e.g., using the run-only licenses. They are really cheap compared to the full licensing."
"I can only judge based on the situation that we had around six years ago when we did the tool evaluation. Worksoft was not the cheapest, but it provided the value. For 25 concurrent licenses, we paid more than €400,000, so it was not cheap. In the end, if you see how much time you are saving and compare it with others, its price is okay. We had also compared its cost with the licensing costs for HP and Tricentis, and they were at another level. Now, as we have already booked the licenses, we only have to pay an annual maintenance fee, which is 70%, and that is okay."
"We save probably 50 percent of our time. The tool does what it's supposed to do, and we are able to actually work."
"Worksoft Certify is slightly more expensive compared to other automation tools that are available on the market. However, the majority of the clients who are utilizing this solution, don't care much about the price. The main aspect the clients look for is its stability and reliability on the automation and whether they are able to rely on the automation scripts."
"The tool is not really good at all because you need to purchase some additional tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
Manufacturing Company
16%
Energy/Utilities Company
9%
Financial Services Firm
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise72
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Worksoft Certify?
Regarding the pricing of Worksoft Certify, I do not know the actual pricing, but the company gets it as a per-license, per-user basis. I do not know the inside information, but I got the feeling th...
What needs improvement with Worksoft Certify?
The execution time which is happening with Worksoft Certify is a bit low compared to Playwright and all. That is one thing I have found as a little discomfort. When compared, it is comparatively le...
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Silk Test vs. Worksoft Certify and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.