We performed a comparison between OpenText Silk Test and Worksoft Certify based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools."A good automation tool that supports SAP functional testing."
"The statistics that are available are very good."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The feature I like most is the ease of reporting."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The major thing it has helped with is to reduce the workload on testing activities."
"Mostly in the area of project testing, the most immediate benefit is when you historically have manual testers do a certain job, and a full regression testing was previously done 100 percent manually. We have had cases where the release testing for an entire region would take around 12 weeks. With Worksoft, we are now down to two to three weeks. So, that is one use case where we have had success."
"The most valuable feature is the ability to automate quickly and to maintain and update scripts."
"With Worksoft, we have been able to automate six of our smoke tests in four months."
"It is very user-friendly with an appealing UI, unlike a lot of other automation tools that we have evaluated. The fact that it can be used to across SAP and non-SAP applications (including web-based apps) is a big advantage. Using Certify Process Capture functionality has helped in hassle free test design creation, without the need to spend any extra effort to capture test steps and screenshots. The integration elements across HPE ALM and Solution Manager also work well."
"The biggest feature is the fact that it's codeless. It takes away the problem of finding people with the correct programming language, since there are multiple such languages. It saves time in introducing people to the solution because they don't need programming knowledge, they just need to be able to think logically. This makes it vastly usable by more people who are not even acquainted with IT at all."
"The Worksoft Capture feature is most valuable. For example, if you are creating a sales order in SAP, you do not need to go to each field and do everything. You do not need to write code for each and every line. You can just turn on the Worksoft Capture feature and manually perform your actions. It will capture all manual actions, and it will give you the steps. It will write the steps for you."
"It's script-free, which is really important for our end users because we are usually dealing with colleagues who are not developers and who do not always have the technical background of developing and scripting. It's very useful that there is a nice UI and the tool is script-free."
"During our yearly upgrades, we have now gotten them down to ten days or less. We have Worksoft run all our integration tests, where it used to take probably six weeks to do that manually."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"The solution has a lack of compatibility with newer technologies."
"The support for automation with iOS applications can be better."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"Could be more user-friendly on the installation and configuration side."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"Web UI testing was difficult in the beginning, as we had a homegrown product, and we had to do the proper object naming."
"We have had run ins with some bugs on Business Process Procedure (BPP) and Execution Manager."
"I would like to see the impact analysis integrated with the performance testing tool. We have multiple tools doing multiple items. I would like to have one common tool."
"For Execution Manager, I would like it to be more robust interface and be able to view the remote machines full screen instead of a little window."
"When it is unstable, there will be times when a test that we are running in Certify will just stop, and it will say, "Aborted." There will be errors. There will be no explanation as to why it happens. It has now happened maybe one out of 20 times. When it happens, I just tell our QA team to stop Certify and restart it, hoping we don't see it again."
"Technical support's first response to us is usually late."
"The updates for SAP Fiori have been great, where previously we saw a lot of issues. A year ago, it used to fail miserably."
"The technical support has been good, but sometimes there are little delays. A lot of times when we need support, it's an emergency situation."
Earn 20 points
OpenText Silk Test is ranked 25th in Functional Testing Tools while Worksoft Certify is ranked 6th in Functional Testing Tools with 64 reviews. OpenText Silk Test is rated 7.6, while Worksoft Certify is rated 8.4. The top reviewer of OpenText Silk Test writes "Stable, with good statistics and detailed reporting available". On the other hand, the top reviewer of Worksoft Certify writes "Enables us to automate end-to-end testing of our integration between S/4HANA and Salesforce.com". OpenText Silk Test is most compared with Selenium HQ, OpenText UFT One, OpenText UFT Developer, Apache JMeter and froglogic Squish, whereas Worksoft Certify is most compared with Tricentis Tosca, Selenium HQ, OpenText UFT One, Katalon Studio and Panaya Test Dynamix.
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