No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Silk Test vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (8th)
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Ranking in Test Automation Tools
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
84
Ranking in other categories
API Testing Tools (6th)
 

Mindshare comparison

As of May 2026, in the Test Automation Tools category, the mindshare of OpenText Silk Test is 1.8%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 3.2%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Worksoft Certify3.2%
OpenText Silk Test1.8%
Other95.0%
Test Automation Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Silk4J feature is the solution's most valuable aspect."
"The feature I like most is the ease of reporting."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The major thing it has helped with is to reduce the workload on testing activities."
"The solution is user-friendly with respect to automation."
"The major thing it has helped with is to reduce the workload on testing activities."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"It's easy to automate and accelerate testing."
"The most valuable features of Worksoft Certify are the way we can maintain the processes and sub-processes inside, we can immediately identify and replicate multiple objects in the application without having a major issue with it, and we are able to do a lot of operations even with the solution being completely scriptless, which is a large advantage compared with other automation tools."
"It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple."
"Worksoft has helped us position our company better because the product lets us show our value in terms of the benefits that we bring."
"In our estimation now, we save about 160 hours of manpower every month because we use Certify."
"This solution has enabled us to automate in order to tremendously save time."
"The decoupling of the test scripts from the data and the application is a nice feature. When you are creating test scripts, for example, for a web application, you have to learn about Worksoft and how the controls of a screen can be interpreted by Worksoft. For that purpose, you create so-called maps. These maps are loosely coupled to your scripts, which means if the application is changed, the control will be changed from an identifier. You don't need to rework the entire script. You only need to do these adjustments in the map, and then you can automatically reuse the scripts. So, it is really a smart move to have the decoupling of scripts, maps, and data."
"Now we can do a regression test suite in ten days as opposed to sixteen weeks."
"Before Worksoft Certify, we needed almost two weeks or more of regression testing to move our changes from regression to production, and after the implementation of Worksoft Certify, we went from two weeks and 200 man-hours to three days of testing, saving more than 10,000 euros and increasing our scope, test coverage, and reducing issues."
 

Cons

"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"GUI interface could be simpler for non-developers."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing is an issue, the program is very expensive."
"The support for automation with iOS applications can be better."
"The solution has a lack of compatibility with newer technologies."
"If any AI-powered features are included, that would be great. We've already seen the beginning of self-healing capabilities, but additional integrations with AI would be beneficial."
"Upgrading Certify takes a lot of time and effort, which is like a small project by itself."
"For beginners, I think this is the most problematic aspect."
"It is poor for a web based application."
"I would rate the stability as a seven out of ten. If there is a test script I'm running five times, I have apprehension that it might not be successful five times."
"Another negative of this tool is that its license is costly. It is a bit more expensive than other tools."
"Technical support's first response to us is usually late."
"From a features perspective, there are functionalities missing in Worksoft Certify that I would like to see included in the future."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"It saves us time: approximately 50 percent."
"We ended up buying too many licenses. They were very good at selling it to us, and probably oversold it a little. We bought 45 licenses and have never used more than twenty. However, they gave us a pretty significant discount on the bigger license, so it made sense for us to buy enough that we wouldn't have to go back and ask for more."
"We saved $1.3 million using Worksoft Certify in 2017."
"We could use Certify to do robotic process automation, which is basically running a process on your correction system instead of your test system. Therefore, we may do that in the future."
"We save probably 50 percent of our time. The tool does what it's supposed to do, and we are able to actually work."
"We have seen ROI by being able to free up and give time back to the business for other value-added work."
"The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider."
"By using automation, it reduced about 75 percent of the time when compared to any other tool."
report
Use our free recommendation engine to learn which Test Automation Tools solutions are best for your needs.
893,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Construction Company
10%
Comms Service Provider
9%
Manufacturing Company
14%
Energy/Utilities Company
10%
Retailer
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise70
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Worksoft Certify?
I am aware that Worksoft Certify is not free, but I do not know the exact price, and I think it is a bit pricey. However, Worksoft Certify is a great tool, and I think the money that you will spend...
What needs improvement with Worksoft Certify?
In my early experience using Worksoft Certify as a beginner, there were some cases where I would capture an object. Since we were working in a similar sandbox with multiple resources, sometimes the...
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Silk Test vs. Worksoft Certify and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.