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OpenText Silk Test vs Worksoft Certify comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (9th)
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Ranking in Test Automation Tools
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
89
Ranking in other categories
API Testing Tools (5th)
 

Mindshare comparison

As of September 2026, in the Test Automation Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 1.0% compared to the previous year. The mindshare of Worksoft Certify is 3.0%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Worksoft Certify3.0%
OpenText Silk Test2.0%
Other95.0%
Test Automation Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"The solution is user-friendly with respect to automation."
"The Silk4J feature is the solution's most valuable aspect."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"The feature I like most is the ease of reporting."
"A good automation tool that supports SAP functional testing."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The most valuable feature is having a no-code solution for automation, so our QA team and some of our business users can work on automation. Then, they don't have to be developers."
"We are able to scale up the testing and to address more business-driven projects using Worksoft, which would not be possible with any other tools."
"It is very user-friendly with an appealing UI, unlike a lot of other automation tools that we have evaluated. The fact that it can be used to across SAP and non-SAP applications (including web-based apps) is a big advantage. Using Certify Process Capture functionality has helped in hassle free test design creation, without the need to spend any extra effort to capture test steps and screenshots. The integration elements across HPE ALM and Solution Manager also work well."
"It is highly scalable and reusable. It is easy for team members to maintain and use with confidence. There is great versatility."
"We have been able to increase our overall testing maturity and test automation coverage."
"Most important feature is the ability to automatically perform test without the need of a manual script, it's very fast and can perform overnight testing without human intervention (Lights-out testing)."
"A significant positive impact is that Worksoft Certify requires no coding skills, unlike most other automation tools, as it is a codeless tool that anyone can easily learn and use for automation while also offering CTM to schedule suites and BPP to generate reports so we can develop end-to-end scripts, perform API testing, and conduct web automation across 29 supported interfaces including SAP GUI, S/4HANA, MS Office, Notepad, and PDF automation."
"Worksoft Certify is fundamentally a codeless automation tool, so everything is accessible."
 

Cons

"GUI interface could be simpler for non-developers."
"At that time, we never had good technical support in Bangalore."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The solution has a lack of compatibility with newer technologies."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"The support for automation with iOS applications can be better."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"Certify is integrated with Solution Manager, but this integration could be easier."
"Better automation capability would be helpful."
"Reportings are not user-friendly."
"For the couple of the issues that we were really scratching our heads over, we were in communication with the technical support several times, but they never got back to us."
"Testing of web based applications can be really cumbersome at times."
"The problem with Worksoft Certify is that it's not always stable. It runs on a live platform that's constantly changing, so the test script needs to be adjusted every time, which is very painful."
"We have issues with database response during execution."
"In my experience, Worksoft Certify is not very stable, and many users face crashing issues, particularly during execution, which leads to wasted time and frustration."
 

Pricing and Cost Advice

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"The typical range that we see is between 50 to 90 percent improvement in speed capabilities. Another aspect comes with the depth that they're able to test. It increases their capabilities overall to test at a broader level."
"In general, they changed their license model. Before you had to buy licenses for each component, and now they changed it so you can buy a license and use it for nearly all their applications."
"We have seen that the initial Worksoft implementation has helped our customers reduce their testing cycle time by 50 percent. With further continuous improvement, we have seen cycle time reduced up to 75 percent. That is the level of productivity achieved using Worksoft Certify."
"This solution has enabled our clients to automate and save time (approximately 40 to 50 percent)."
"I don't have much idea about the pricing, but it is a licensed tool, and it is somewhat costly."
"It is costly. It is a bit more expensive than Tricentis Tosca and other tools. If they reduce its price going forward and have partnerships with other vendors, it will grow like anything."
"Worksoft has paid for itself fives times over."
"The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
9%
Manufacturing Company
15%
Construction Company
8%
Energy/Utilities Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise73
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Worksoft Certify?
I am not certain about the pricing of Worksoft Certify. What I heard from my peers is that it is costly, and clients will be investing more money in this software.
What needs improvement with Worksoft Certify?
Based on my experience working in Worksoft Certify and this web application, there are several things that do not work as expected in Worksoft.
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Silk Test vs. Worksoft Certify and other solutions. Updated: July 2026.
912,069 professionals have used our research since 2012.