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OpenText Silk Test vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
20th
Ranking in Test Automation Tools
20th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (8th)
Worksoft Certify
Ranking in Functional Testing Tools
10th
Ranking in Test Automation Tools
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
67
Ranking in other categories
API Testing Tools (11th)
 

Mindshare comparison

As of June 2025, in the Test Automation Tools category, the mindshare of OpenText Silk Test is 0.8%, down from 1.0% compared to the previous year. The mindshare of Worksoft Certify is 4.2%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

SrinivasPakala - PeerSpot reviewer
Stable, with good statistics and detailed reporting available
While we are performance testing the engineering key, we need to come up with load strategies to commence the test. We'll help to monitor the test, and afterward, we'll help to make all the outcomes, and if they are new, we'll do lots and lots of interpretation and analysis across various servers, to look at response times, and impact. For example, whatever the observations we had during the test, we need to implement it. We'll have to help to catch what exactly is the issues were, and we'll help to see how they can be reduced. Everything is very manual. It's up to us to find out exactly what the issues are. The solution needs better monitoring, especially of CPU.
Shailesh-Parkhe - PeerSpot reviewer
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The statistics that are available are very good."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"A good automation tool that supports SAP functional testing."
"It's easy to automate and accelerate testing."
"The feature I like most is the ease of reporting."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The major thing it has helped with is to reduce the workload on testing activities."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The most valuable features of Worksoft Certify are the way we can maintain the processes and sub-processes inside. We can immediately identify and replicate multiple objects in the application without having a major issue with it. We are able to do a lot of operations even with the solution being completely scriptless. That is a large advantage compared with other automation tools."
"People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies."
"For this SAP upgrade or implementation, the business users are creating building blocks in their areas, then they're changing the building blocks into long end-to-end scripts to do a complete end-to-end testing to speed up the UAT. It definitely has a bigger coverage of UAT testing."
"We are now trying to automate all our applications: SAP, web, third-party, and legacy. Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications. This has saved us a lot of time and effort."
"Certify's web UI testing abilities for testing of modern applications like SAP Fiori was good when we started and they developed it to be even better. We all know that web applications can change objects in DOM quite fast and it breaks tests. To counter it Certify has made object recognition more flexible and generic, so we don't have any troubles."
"It's script-free, which is really important for our end users because we are usually dealing with colleagues who are not developers and who do not always have the technical background of developing and scripting. It's very useful that there is a nice UI and the tool is script-free."
"The easy of use and ease of integration of Worksoft Certify are very good."
"We're getting good value from continuous testing management, and the fact that it's also codeless is valuable."
 

Cons

"Could be more user-friendly on the installation and configuration side."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"The pricing could be improved."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"The solution has a lack of compatibility with newer technologies."
"The support for automation with iOS applications can be better."
"They should extend some of the functions that are a bit clunky and improve the integration."
"When it comes to mobile testing, we have a small bottleneck there. You have to buy third-party separate licenses if you want to test on a mobile. Business wise we see room for improvement there, although it's that really critical for us."
"With the codeless process automation across packaged applications, once in a while, if we get a weird application that's not widely used, it gets a little stickier. First, the software has to learn the fields, so you have to identify all the fields. Once you do that, as long as there isn’t any non-standard code in the application, then it works fine. But there's that one step that you have to do, a step you don't have to do with SAP and Salesforce, for example."
"The stability needs help. This is main thing that needs help, and if it's not the stability, then it's Worksoft's ability to respond to issues."
"The technical support has been good, but sometimes there are little delays. A lot of times when we need support, it's an emergency situation."
"Reportings are not user-friendly."
"Small changes in the HTML page design can impact the automation process, unlike SAP, where the script remains stable unless there is a functional change."
"Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution."
"I am aware that they have some challenges with some of their support resources, especially offshore which is very common. I don't think this is specifically a Worksoft issue. It always seems to be a software issue, and I know that Worksoft is aware of this and they are trying to make some improvements."
 

Pricing and Cost Advice

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"Purchasing and licensing are okay. Go for the perpetual licenses. In that way, you own a license, then you can purchase maintenance and support on top of that, so you don't have to pay every year for it. Even if you don't want it a contract with Worksoft Certify in the future, you will have your own license of it. Then, if your usage is not that much, you can have one or two perpetual licenses. However, if you want to run your processes, you will need more licenses, e.g., using the run-only licenses. They are really cheap compared to the full licensing."
"This solution is expensive."
"The typical range that we see is between 50 to 90 percent improvement in speed capabilities. Another aspect comes with the depth that they're able to test. It increases their capabilities overall to test at a broader level."
"It is costly. It is a bit more expensive than Tricentis Tosca and other tools. If they reduce its price going forward and have partnerships with other vendors, it will grow like anything."
"The initial upfront cost in terms of licenses, plus all the money that we spent developing tests, has proven it's worth. Now, we can do a regression test suite in ten days as opposed to sixteen weeks."
"It saves us time: approximately 50 percent."
"We have an annual license for this solution. The product is very expensive."
"We've saved over 80 percent in time savings."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
17%
Manufacturing Company
10%
Retailer
6%
Manufacturing Company
17%
Retailer
11%
Computer Software Company
9%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Silk Test vs. Worksoft Certify and other solutions. Updated: May 2025.
857,028 professionals have used our research since 2012.