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OpenText Silk Test vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
20th
Ranking in Test Automation Tools
17th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (8th)
Worksoft Certify
Ranking in Functional Testing Tools
3rd
Ranking in Test Automation Tools
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
78
Ranking in other categories
API Testing Tools (7th)
 

Mindshare comparison

As of March 2026, in the Test Automation Tools category, the mindshare of OpenText Silk Test is 1.5%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 3.3%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Worksoft Certify3.3%
OpenText Silk Test1.5%
Other95.2%
Test Automation Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It speeds up testing efforts."
"The major thing it has helped with is to reduce the workload on testing activities."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"The feature I like most is the ease of reporting."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"It's easy to automate and accelerate testing."
"The statistics that are available are very good."
"We are able to scale up the testing and to address more business-driven projects using Worksoft, which would not be possible with any other tools."
"Worksoft Certify supports multiple interfaces and applications like SAP, Web, or Silverlight Java, and Mainframe. It is easily integrated."
"The Capture 2.0 feature is very intuitive, useful, and user-friendly. You can do so much with it now, versus the older version."
"Worksoft Certify helps in reducing regression cycle time because manual testing takes substantial time and can lead to errors, and with Worksoft Certify, it will definitely help reduce resources as time and ROI will also increase."
"Improvement means for us that we have to be better in quality. Due to automation, you can run every automated test case twice a week. If you do it manually, you do it once per release. This is a quality improvement."
"Worksoft Certify has improved my organization by initially enabling us to transition from manual testers to automation, enhancing productivity by 50%."
"We were able to use Worksoft to automate all of the actions that we would have to take after an SAP refresh. This way we do the refresh, then that night or right afterwards, we run the Worksoft script and it resets all of our testing users. This sets them up with the right access, the right approvals, and just sets up everything on the back-end so we can do our scripts the next night."
"Worksoft has helped us position our company better because the product lets us show our value in terms of the benefits that we bring."
 

Cons

"Everything is very manual. It's up to us to find out exactly what the issues are."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing could be improved."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"Could be more user-friendly on the installation and configuration side."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"At that time, we never had good technical support in Bangalore."
"The solution has a lack of compatibility with newer technologies."
"One feature that could be added to Capture 2.0 is generating a PDF file from your capture, so you can see your screenshots and steps."
"They need to keep working on the mobile interface, the API part, and they need to improve more on web applications."
"We have issues with database response during execution."
"I would like the GUI to be more user-friendly and intuitive. We want to be able to move assets from project to another project without having to be in the same project or the same folder structure."
"One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention."
"We are looking for some enhancements on the Capture 2.0 tool. This would give us the ability to control it directly, like we could with Capture 1.0. Right now, Capture 2.0 doesn't really work for our Business Analysts."
"I would like BPP to have more filtering options during the report creation. This would make our customers happy."
"For Execution Manager, I would like it to be more robust interface and be able to view the remote machines full screen instead of a little window."
 

Pricing and Cost Advice

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"This solution has enabled our clients to automate and save time (approximately 40 to 50 percent)."
"The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider."
"By using automation, it reduced about 75 percent of the time when compared to any other tool."
"We could use Certify to do robotic process automation, which is basically running a process on your correction system instead of your test system. Therefore, we may do that in the future."
"We saved $1.3 million using Worksoft Certify in 2017."
"Worksoft Certify is slightly more expensive compared to other automation tools that are available on the market. However, the majority of the clients who are utilizing this solution, don't care much about the price. The main aspect the clients look for is its stability and reliability on the automation and whether they are able to rely on the automation scripts."
"I'm not aware of any licensing costs for Worksoft Certify."
"Worksoft Certify is priced higher than most tools."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
9%
Insurance Company
7%
Marketing Services Firm
6%
Manufacturing Company
15%
Retailer
10%
Energy/Utilities Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise67
 

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Worksoft Certify?
I would rate the pricing for Worksoft Certify as moderate and competitive, and I do not mark it as high. In my opinion, it is reasonable money for that solution.
What needs improvement with Worksoft Certify?
I have used some AI-powered test prioritization, and I feel that comparing with other tools, it can be improved more in Worksoft. There is a lot of scope for improvement in that area. In terms of p...
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Silk Test vs. Worksoft Certify and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.