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OpenText Silk Test vs Worksoft Certify comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Test
Ranking in Functional Testing Tools
19th
Ranking in Test Automation Tools
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (9th)
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Ranking in Test Automation Tools
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
89
Ranking in other categories
API Testing Tools (5th)
 

Mindshare comparison

As of September 2026, in the Test Automation Tools category, the mindshare of OpenText Silk Test is 2.0%, up from 1.0% compared to the previous year. The mindshare of Worksoft Certify is 3.0%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
Worksoft Certify3.0%
OpenText Silk Test2.0%
Other95.0%
Test Automation Tools
 

Featured Reviews

JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using this DLL functionality we were able to automate our product."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"It is a fine product; it is a powerful tool, and it needs commitment."
"The feature I like most is the ease of reporting."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"It is very user-friendly with an appealing UI, unlike a lot of other automation tools that we have evaluated. The fact that it can be used to across SAP and non-SAP applications (including web-based apps) is a big advantage. Using Certify Process Capture functionality has helped in hassle free test design creation, without the need to spend any extra effort to capture test steps and screenshots. The integration elements across HPE ALM and Solution Manager also work well."
"All the different kinds of recording features (learn) on the different technology platforms such as Java, SAP, and HTML are its most valuable features."
"Saving money and better quality, these are the benefits of Certify."
"It has definitely enabled us to scale up our testing."
"Prior to Worksoft, there were three different individuals within the company who worked collectively for about three years trying to automate just one of our smoke tests for our point of sale system, but with Worksoft, we have been able to automate six of our smoke tests in four months."
"Our customers are saving money; it saves us time, approximately 50 percent, and we have cut test maintenance time by 70 to 80 percent."
"Worksoft Certify is cost-effective and provides a return on investment, bringing measurable benefits with time-saving, cost-saving, and resource-saving aspects."
"It's script-free, which is really important for our end users because we are usually dealing with colleagues who are not developers and who do not always have the technical background of developing and scripting. It's very useful that there is a nice UI and the tool is script-free."
 

Cons

"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"The initial setup is somewhat complex if you're deploying on-prem."
"The solution has a lack of compatibility with newer technologies."
"GUI interface could be simpler for non-developers."
"The technical support of the product is an area of concern where certain improvements are required."
"Worksoft Certify needs a bit of improvement for its web-based processes. It can be difficult because you need to recall the maps, then you still have to add-on for your browser. When you are using the browser-based testing, you cannot even move your mouse or do anything on your system when you are using the web-based testing. Therefore, it needs a bit of improvement on that side. While it does work, it needs improvement. From the SAP side, there is nothing better than Worksoft Certify. However, from the web-based, we are moving towards Fiori. SAP will soon be totally web-based. For Fiori, they need to be great with SAP testing. Thus, Worksoft has to improve the web-based testing part for Certify."
"Certify may not the best solution for your needs, but among the commercial and open source offerings in the automation tools space, it should rank very high."
"Certify is integrated with Solution Manager, but this integration could be easier."
"As part of our weekly regression, we wanted to use Execution Manager. However, from 2017 until March 2021, Execution Manager was not working as expected in our enrollment. It could have been better. If Execution Manager had worked well, then we could have doubled our productivity. Unfortunately, it had problems."
"We ran into some issues with the version that we were on during the initial setup. We ran into a bug on one version, then they upgraded us to a new version, and we got hit with another bug. So, they had to put us in a beta. That was a little frustrating. However, besides the bugs that we ran into, the install was pretty straightforward."
"Rather than the product, I would first say from my experience that the immediate availability of a person or the support team is needed for anyone who requires help in areas wherever it is required."
"We have had problems with an external cloud service (technology is Adobe Flex)."
 

Pricing and Cost Advice

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Worksoft has paid for itself fives times over."
"Worksoft Certify is priced higher than most tools."
"The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider."
"I'm not aware of any licensing costs for Worksoft Certify."
"The initial upfront cost in terms of licenses, plus all the money that we spent developing tests, has proven it's worth. Now, we can do a regression test suite in ten days as opposed to sixteen weeks."
"This solution is expensive."
"We have seen ROI by being able to free up and give time back to the business for other value-added work."
"The tool is not really good at all because you need to purchase some additional tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Comms Service Provider
10%
Manufacturing Company
10%
Manufacturing Company
15%
Construction Company
8%
Energy/Utilities Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise6
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What is your experience regarding pricing and costs for Worksoft Certify?
I am not certain about the pricing of Worksoft Certify. What I heard from my peers is that it is costly, and clients will be investing more money in this software.
What needs improvement with Worksoft Certify?
Based on my experience working in Worksoft Certify and this web application, there are several things that do not work as expected in Worksoft.
 

Also Known As

Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about OpenText Silk Test vs. Worksoft Certify and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.