The best features in Rapid7 MDR are their team, which is made up of professionals. I interact with them whenever we face issues, even though we are running our own SOC, but we sometimes rely on Rapid7. It is having a human eye on everything. The MDR AI platform they recently transformed into is very helpful for defining use cases, real-time detections from a dashboard, and the reporting mechanism they have created within Rapid7 MDR. Even the orchestrator platform they introduced for playbook creation is very helpful, as I create playbooks on Rapid7 using their predefined orchestrator platform. Having a dedicated cybersecurity advisor through Rapid7 MDR significantly impacts aligning our security program with business needs because it approaches MDR better for big organizations such as mine. My first organization, Afiniti, was a significant AI-based company where I introduced Rapid7 MDR. The MDR is beneficial for both small and large organizations, unlike Splunk, which has more conditional formatting in their product. Rapid7 MDR has positively impacted my organization by providing us with very effective management tools. Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market. The management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively. How we tackle that specific MDR is indicative of its market quality. We analyzed the tool during our POC before purchasing. We deployed endpoints on a specific server and attacked that machine using different methods, such as Metasploit, conducting DDoS attempts, and generating alerts for every anomaly from Rapid7. While a competitor's solution failed to detect many attacks, Rapid7 identified them in real time, which effectively pushed my management towards choosing Rapid7 MDR.
