ConnectWise SIEM vs Rapid7 MDR comparison

ConnectWise and Rapid7 are both solutions in the Managed Detection and Response (MDR) category. ConnectWise is ranked #25 with an average rating of 6.0, while Rapid7 is ranked #20. ConnectWise holds a 1.4% mindshare in MDR, compared to Rapid7’s 2.2% mindshare. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

ConnectWise SIEM

Read 3 ConnectWise SIEM reviews

2,378 Views
856 Comparison Views

66% willing to recommend

Rapid7 MDR

Read 5 Rapid7 MDR reviews

1,784 Views
1,784 Comparison Views

100% willing to recommend

ConnectWise SIEM

Rapid7 MDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Rapid7 MDR and ConnectWise SIEM are competing products tailored for security management. ConnectWise SIEM takes the upper hand, owing to its advanced feature set and superior management capabilities.

Features: Rapid7 MDR provides real-time analytics, robust incident response, and threat detection automation. ConnectWise SIEM offers comprehensive log management, advanced threat intelligence, and customizable dashboards for complex security environments.

Ease of Deployment and Customer Service: ConnectWise SIEM supports a straightforward deployment process with flexible integration into diverse IT environments. Its customer service is reliable and adaptable. Rapid7 MDR focuses on managed service with a quick setup, though it may require more customization for a seamless fit.

Pricing and ROI: Rapid7 MDR offers competitive pricing, delivering strong ROI for businesses seeking swift security enhancements without high initial costs. ConnectWise SIEM is potentially more expensive upfront but provides ROI through its scalable, adaptable features, offering long-term value for larger enterprises with extensive security needs.

To learn more, read our detailed ConnectWise SIEM vs. Rapid7 MDR Report (Updated: March 2026).

Buyer's Guide

ConnectWise SIEM vs. Rapid7 MDR

March 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise SIEM

Ranking in Managed Detection and Response (MDR)

25th

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (51st), Endpoint Detection and Response (EDR) (54th), Secure Access Service Edge (SASE) (21st)

Rapid7 MDR

Ranking in Managed Detection and Response (MDR)

20th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 1.4%, up from 0.8% compared to the previous year. The mindshare of Rapid7 MDR is 2.2%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Mindshare Distribution
Product	Mindshare (%)
Rapid7 MDR	2.2%
ConnectWise SIEM	1.4%
Other	96.4%

Managed Detection and Response (MDR)

Featured Reviews

reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

Read full review

Ehsan Khaleel

Manager SOC at PTCL

Comprehensive detection has strengthened real-time protection and streamlined investigations

My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"We have found the solution has great functionality and it is easy to use."

"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

"Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market, because the management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively."

"The product allows us to customize our alerts."

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"The product should provide full transparency in security operations."

"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."

"There are potential improvements in reports and dashboards."

"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."

Pricing and Cost Advice

"The solution is expensive."

"The product is not overly priced."

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Comms Service Provider

University

Financial Services Firm

Educational Organization

10%

Manufacturing Company

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...

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What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...

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What is your experience regarding pricing and costs for Rapid7 MDR?

We have a very nice pricing. It is flexible.

See all answers

What needs improvement with Rapid7 MDR?

There are areas of Rapid7 MDR that have room for improvement. The market is now changing very quickly towards artificial intelligence, and all the SIEM, EDR, and XDR vendors are moving to apply art...

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What is your primary use case for Rapid7 MDR?

The typical use case for Rapid7 MDR is that it is highly valued. It is not so bad, but competition with EDR is tough. Rapid7 MDR does not position itself as EDR or XDR, so it is rather a SIEM type ...

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Comparisons

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Compared 5% of the time

Zscaler Zero Trust Exchange Platform vs ConnectWise SIEM

Compared 4% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 3% of the time

CompassOne by Blackpoint Cyber vs ConnectWise SIEM

Compared 3% of the time

Versa Unified Secure Access Service Edge (SASE) Platform vs ConnectWise SIEM

Compared 3% of the time

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CrowdStrike Falcon Complete MDR vs Rapid7 MDR

Compared 9% of the time

Arctic Wolf Managed Detection and Response vs Rapid7 MDR

Compared 7% of the time

Sophos MDR vs Rapid7 MDR

Compared 6% of the time

ReliaQuest GreyMatter vs Rapid7 MDR

Compared 5% of the time

Red Canary vs Rapid7 MDR

Compared 5% of the time

More Rapid7 MDR Competitors

Product Reports

Buyer's Guide

Security Information and Event Management (SIEM)

March 2026

Download ConnectWise SIEM product report

Buyer's Guide

Managed Detection and Response (MDR)

February 2026

Download Rapid7 MDR product report

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Rapid7 Managed Detection and Response

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

Rapid7

Sample Customers

Techvera, Syrex, Clark Integrated Technologies

Landmark Health, NISC, Resimac, Starr Companies

Buyer's Guide

ConnectWise SIEM vs. Rapid7 MDR

March 2026

Free Report: ConnectWise SIEM vs. Rapid7 MDR

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