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ConnectWise SIEM vs Rapid7 MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise SIEM
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (44th), Endpoint Detection and Response (EDR) (52nd), Secure Access Service Edge (SASE) (22nd)
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 1.5%, up from 1.0% compared to the previous year. The mindshare of Rapid7 MDR is 1.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Rapid7 MDR1.6%
ConnectWise SIEM1.5%
Other96.9%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"We have found the solution has great functionality and it is easy to use."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"From my perspective, Rapid7 MDR is a really good product that is easy to implement and use."
"The enrichment that Rapid7 MDR generates for the client is greater than with other tools, and this has had a big impact."
"The benefits that came with Rapid7 MDR is the analysis we are getting now, which is quite useful."
"Rapid7 MDR is an excellent choice for organizations that want enterprise-grade threat detection and response without building a 24/7 in-house SOC team, combining expert analysis, high fidelity detections, broad integration support, and actionable incident response."
"All stakeholders claim that Rapid7 MDR is very effective at identifying threats in today's AI era."
"Overall, Rapid7 MDR helps us to strengthen our security operations by providing continuous monitoring, high quality threat detection, and expert analysis support."
"The product allows us to customize our alerts."
"In my opinion, the best features Rapid7 MDR offers are the 24/7 coverage with unlimited incident response and also the latest AI-driven alerts, which is one of the best features I have seen recently."
 

Cons

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"Regarding Rapid7's support team, I must say that their response time is not as quick as I would prefer. While they do respond, it can take a few days or even a week to get on a call."
"I think Rapid7 MDR already has a strong managed security service, but I believe things can be improved."
"There are potential improvements in reports and dashboards."
"As for my experience with pricing, setup cost, and licensing, it is a corporate pricing structure and it was not startup friendly, which was one of the major issues I mentioned in improvements."
"There are still a couple of areas where Rapid7 MDR can be improved. The visibility of the dashboard should be improved, and faster threat detection can also be enhanced."
"We cannot allow it to go outside because we do not have that level of trust at the moment."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"We currently come across more false positives. The tool is a bit more aggressive than other tools."
 

Pricing and Cost Advice

"The solution is expensive."
"The product is not overly priced."
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914,109 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Construction Company
11%
Computer Software Company
11%
Manufacturing Company
8%
Manufacturing Company
13%
Educational Organization
10%
Outsourcing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...
What is your experience regarding pricing and costs for Rapid7 MDR?
As for my experience with pricing, setup cost, and licensing, it is a corporate pricing structure and it was not startup friendly, which was one of the major issues I mentioned in improvements. The...
What needs improvement with Rapid7 MDR?
The major improvement I see is that the reporting and dashboarding experience could be more flexible because the needs for various companies would be different. Having a dashboard which is flexible...
What is your primary use case for Rapid7 MDR?
My main use case for Rapid7 MDR is to monitor incidents and ensure our applications are secured. I also want to make sure we are proactive in identifying threats. I use Rapid7 MDR daily as part of ...
 

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Techvera, Syrex, Clark Integrated Technologies
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about ConnectWise SIEM vs. Rapid7 MDR and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.