Rapid7 MDR Reviews

We use the solution in our security operation center. We use the tool to provide more visibility into the security operation center.

It is a good solution. It's not a black box. Our security operations center has similar access to the console that we have access to. It's very open. The product has automation workflows. It has around 5000 detections in it. I trust the solution.

The product is continuously developing. Whenever something new comes out, the product is upgraded. We can also bring in community threat feeds. The product allows us to customize our alerts. Log query searching has come a long way. It doesn’t require us to code anymore. We can just type in what we are looking for.

We can also deploy our agents. The good thing about agents is that we can use the automation workflow to disable user accounts. We can also make it disable and quarantine an asset. These features are provided right out of the box. The workflows do not cost us more money.

The product should provide full transparency in security operations. I want to see what's exactly going on on the other side. I want to know what is happening, what my security operations center is doing, and whether they are working for me.

I have been using the solution for four to five years for two to three different companies.

The nice thing about MDR is that we have a number to call. If there's something major or risky, we have a telephone number for that group.

I have used Arctic Wolf. We switched to Rapid7 MDR because we didn’t get a lot of insight from Arctic Wolf, and it provided a lot of false positives.

I rate the ease of setup a seven out of ten. It is not bad. It takes a little bit more time. It will probably take three weeks to get the product up and running, especially by the time we deploy all the agents.

We need four people to deploy the solution. It includes server, network, security, and desktop experts.

The product is not overly priced. We can buy products for a cheaper price, but we will not get as much technology.

I trust the tool with my network. Overall, I rate the product a nine out of ten.

My company is also implementing Rapid7 MDR for database security. When comparing it with other solutions like ductless systems, Rapid7 stands out specifically for MDR network protection and response.

Rapid7's MDR service offers several strong points. Firstly, it excels in incident response. Rapid7 focuses not only on incident detection but also on response, aiming to minimize false positives effectively. This capability is crucial for reducing unnecessary alerts and ensuring that responses are targeted and efficient.

Additionally, Rapid7's MDR service extends beyond just incident response. It includes features for vulnerability assessment and vulnerability management, which are essential for proactive security measures. These features help in identifying and managing potential risks before they can be exploited.

I have been using Rapid7 MDR for three years. We are the vendor of this solution.

The product is stable. I rate the solution’s stability a nine out of ten.

The scalability is high. It is suitable for enterprise businesses. I rate the solution’s scalability a seven out of ten.

Support is excellent.

Positive

The initial setup is straightforward. To install the Rapid7, sensor and pull off kit, we only need less than a day.

I rate the initial setup an eight or nine out of ten, where one is difficult, and ten is easy.

We have a very nice pricing. It is flexible.

Rapid7 MDR leverage AI highly to enhance threat detection and response capabilities.

Overall, I rate the solution an eight out of ten.