My company is also implementing Rapid7 MDR for database security. When comparing it with other solutions like ductless systems, Rapid7 stands out specifically for MDR network protection and response.
Senior Security Consultant at ITSEC Asia
Excels in incident response and minimize false positives at flexible pricing
How has it helped my organization?
What is most valuable?
Rapid7's MDR service offers several strong points. Firstly, it excels in incident response. Rapid7 focuses not only on incident detection but also on response, aiming to minimize false positives effectively. This capability is crucial for reducing unnecessary alerts and ensuring that responses are targeted and efficient.
Additionally, Rapid7's MDR service extends beyond just incident response. It includes features for vulnerability assessment and vulnerability management, which are essential for proactive security measures. These features help in identifying and managing potential risks before they can be exploited.
For how long have I used the solution?
I have been using Rapid7 MDR for three years. We are the vendor of this solution.
What do I think about the stability of the solution?
The product is stable. I rate the solution’s stability a nine out of ten.
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What do I think about the scalability of the solution?
The scalability is high. It is suitable for enterprise businesses. I rate the solution’s scalability a seven out of ten.
How are customer service and support?
Support is excellent.
How was the initial setup?
The initial setup is straightforward. To install the Rapid7, sensor and pull off kit, we only need less than a day.
I rate the initial setup an eight or nine out of ten, where one is difficult, and ten is easy.
What's my experience with pricing, setup cost, and licensing?
We have a very nice pricing. It is flexible.
What other advice do I have?
Rapid7 MDR leverage AI highly to enhance threat detection and response capabilities.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
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Updated: May 2026
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