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Huntress Managed EDR vs Rapid7 MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Huntress Managed EDR enhances security, reduces costs, and provides 24/7 monitoring, yielding significant time and financial savings.
Sentiment score
5.1
Rapid7 MDR boosts ROI by enhancing productivity, cutting costs, reducing engineering hours, and improving vulnerability management and incident response.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
CTO at Limetree Labs
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Director, Information Technology at Middletown Medical
Huntress Managed EDR provides validated detections, detailed threat context, and recommendations from the SOC team, our engineers can focus on responding to legitimate threats rather than manually reviewing large numbers of low priority alerts.
Senior System Administrator at a consultancy with 51-200 employees
Speed to resolution has increased quite dramatically, with MTTR down from several hours to just minutes.
PARTNER & MANAGING DIRECTOR at a financial services firm with 5,001-10,000 employees
Rapid7 MDR has provided a clear return on investment by significantly reducing the time my internal security team spends on alert triage through validated investigations and actionable recommendations.
SOC L2 Analyst at a tech services company with 51-200 employees
The inclusion of digital forensics and incident response within Rapid7 MDR service has positively impacted my incident recovery process, both operationally and financially.
Application Security Engineer
 

Customer Service

Sentiment score
8.0
Huntress Managed EDR's customer support is praised for responsiveness, expertise, and proactive service, rated highly by users.
Sentiment score
6.8
Rapid7 MDR customer support is praised for responsiveness and effectiveness but could improve in promptness and language support.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Owner at Phenicie Business Management
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Senior Systems Engineer at NetSmart, Inc.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
President at Cyber5
In contrast, Rapid7 MDR support often takes longer to respond to issues.
Manager SOC at PTCL
Rapid7 MDR has been the best in zero-day attacks and the vulnerabilities that come into picture.
Senior Project Engineer at CDACINDIA
We do not directly rely on Rapid7 MDR for support, but we have built up our own competency with Rapid7 MDR.
Senior Technical Service Engineer Expert at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.9
Huntress Managed EDR is scalable, easy to deploy, cost-effective, and supports multiple clients and systems effortlessly.
Sentiment score
6.7
Rapid7 MDR offers scalable monitoring and response across environments, supporting growth without capacity limits or added internal resources.
For MSPs, the multi-tenant management capabilities are especially valuable because they allow engineers to support multiple clients from a single platform while maintaining clear separation between environments.
Senior System Administrator at a consultancy with 51-200 employees
I know other techs with thousands deployed, so scalability isn't an issue.
Business Owner at Royal IT
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
Owner at Phenicie Business Management
The ability to scale Rapid7 MDR is really super easy, so I would rate it a 10 as well.
Systems Administrator at a consultancy with 51-200 employees
The managed service model reduces the need to continuously scale the internal SOC resources while maintaining consistent monitoring and response capabilities.
Soc Analyst at a manufacturing company with 10,001+ employees
I can onboard more devices and expand easily.
Cyber Security Engineer | Network/Security at GCET
 

Stability Issues

Sentiment score
8.6
Huntress Managed EDR is highly rated for stability and performance, resolving issues quickly without system slowdowns.
Sentiment score
8.4
Users find Rapid7 MDR stable and reliable, rating it highly despite minor update-related latency, without significant downtime.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
Security Specialist at a healthcare company with 201-500 employees
From a day-to-day perspective, the platform has provided dependable threat detection, tamper alerting, and consistent SOC support.
Senior System Administrator at a consultancy with 51-200 employees
It is stable and reliable for day-to-day SOC operations.
Soc Analyst at a manufacturing company with 10,001+ employees
We have never faced any major downtime, bugs, or glitches.
Security Engineer at valuelabs LLP
Stability is good, and I have not experienced delays, even with on-premises deployments.
Manager SOC at PTCL
I would rate Rapid7 MDR as a 10 for stability; it has always been there and has never been down.
Systems Administrator at a consultancy with 51-200 employees
 

Room For Improvement

Huntress Managed EDR needs improved integration, intuitive UI, advanced features, cost transparency, and broader security capabilities.
Rapid7 MDR needs improved AI, cost structure, transparency, and ease of use, while enhancing integrations, reporting, and automation.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
VCIO at a tech services company with 11-50 employees
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Managing Director at KAN iT
Additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients.
Senior System Administrator at a consultancy with 51-200 employees
There should definitely be a tool that gives us the confidence that whatever AI model we are using is secured through that tool.
Senior Technical Service Engineer Expert at a tech vendor with 10,001+ employees
For example, during a suspicious endpoint activity alert, the Rapid7 MDR team provides context around the process execution, related user activity, and supporting indicators, which help us quickly validate the incident and take appropriate actions.
Soc Analyst at a manufacturing company with 10,001+ employees
Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning.
Marketing Expert at J's communication
 

Setup Cost

Huntress Managed EDR offers competitive pricing, valued for its flexibility and minimal setup costs, ideal for SMBs and MSPs.
Enterprise buyers appreciate Rapid7 MDR's reasonable pricing, flexible licensing, expert support, and cost-effectiveness despite a complex setup.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
Managing Director at Fluent2 Ltd
It is not too expensive or too cheap. It is just right.
Owner at Antra Tech
It can get expensive for small to medium businesses if large license quantities are not purchased.
Senior Systems Engineer at NetSmart, Inc.
If we check the functional requirement and financial perspective, this is the best service.
Senior Project Engineer at CDACINDIA
They negotiate well with us on various aspects of MDR, and we have received great rates for services such as IVM, including Threat Command.
Manager SOC at PTCL
The setup cost is reasonable and not so expensive.
Senior Technical Service Engineer Expert at a tech vendor with 10,001+ employees
 

Valuable Features

Huntress Managed EDR offers effective endpoint isolation, 24/7 SOC support, and integration, ideal for small to medium businesses.
Rapid7 MDR provides automated threat detection, AI-driven analysis, and 24/7 monitoring, enhancing security with minimal false positives.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
CTO at Accent Consulting
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Business Owner at Royal IT
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Owner at Antra Tech
While a competitor's solution failed to detect many attacks, Rapid7 identified them in real time, which effectively pushed my management towards choosing Rapid7 MDR.
Manager SOC at PTCL
The main benefits that Rapid7 MDR provides for me as an end-user are the security and that they are available 24 hours a day, always.
Systems Administrator at a consultancy with 51-200 employees
The best features that Rapid7 MDR offers are 24x7 alert monitoring, expert threat hunting, and high quality alert validation, which significantly reduces false positive alerts.
Soc Analyst at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Endpoint Detection and Response (EDR) (6th)
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 4.1%, down from 9.0% compared to the previous year. The mindshare of Rapid7 MDR is 1.6%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR4.1%
Rapid7 MDR1.6%
Other94.3%
Managed Detection and Response (MDR)
 

Featured Reviews

Adam Knubley - PeerSpot reviewer
Head Of IT at EA Gibson, Shipbrokers
Managed detection has improved visibility and response but still needs broader integrations
The best features Huntress Managed EDR offers do not really include any other features outside what other providers are doing; it was more about integrating with other tools that we already had with them. I find it easy to use Huntress Managed EDR; we don't operate within Huntress Managed EDR portal for EDR but have it work on our Defender data and through SIEM, which means we use a different interface and a different kind of portal to manage it. My impression of Huntress Managed EDR's ability to detect persistent footholds on our endpoints is adequate. I have the threat containment feature turned on, but we haven't seen any usage of it yet. I make use of Huntress Managed EDR's ability to automatically remediate low-severity threats; this automatic remediation affects my workload and security by purely blocking people trying to install applications, thereby stopping people from creating a bigger attack surface. The availability of Huntress Managed EDR for all major operating systems does not affect my organization's cybersecurity strategy.
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
Manufacturing Company
12%
Educational Organization
11%
Financial Services Firm
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise18
 

Questions from the Community

What needs improvement with Huntress?
Improvements for Huntress Managed EDR could include better integration with ticket systems, as the biggest problem seems to be that every new feature comes with an additional cost. As for needed im...
What is your primary use case for Huntress?
Huntress Managed EDR is part of our security package for all our managed service customers. When using Huntress Managed EDR, it serves as our primary security detection tool, and it feeds directly ...
What advice do you have for others considering Huntress?
I rate Huntress Managed EDR a 10 out of 10. I chose 10 for Huntress Managed EDR because it is pretty much the vendor support and responsiveness that sets it apart, and it is essentially how we comp...
What is your experience regarding pricing and costs for Rapid7 MDR?
My experience with pricing, setup cost, and licensing is that the pricing model is clear and manageable, and the setup process is smooth. While it is a strategic security investment, the value gain...
What needs improvement with Rapid7 MDR?
I believe Rapid7 MDR could be improved through enhanced dashboard customization, additional automation capabilities, deeper third-party integration, and more detailed executive reporting for better...
What is your primary use case for Rapid7 MDR?
My main use case for Rapid7 MDR involves points in our infrastructure level, specifically all infrastructure level. A specific example of how I'm using Rapid7 MDR at the infrastructure level is tha...
 

Also Known As

No data available
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Information Not Available
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about Huntress Managed EDR vs. Rapid7 MDR and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.