

Rapid7 MDR and Huntress Managed EDR are competing cybersecurity solutions in the realm of threat detection and response. Rapid7 MDR holds an advantage with strong user reviews for support and pricing, while Huntress Managed EDR draws attention for its advanced features.
Features: Rapid7 MDR enhances security postures with comprehensive threat intelligence, real-time monitoring, and automated analysis. It offers a robust incident response and integrates vulnerability assessment and management. Huntress Managed EDR excels in endpoint detection, using threat-hunting techniques, and provides 24/7 SOC service and automated alerts, making it beneficial for proactive defense.
Room for Improvement: Rapid7 MDR could improve in personalized security for specific audiences, and micro-level monitoring. Its coverage is not fully comprehensive, prompting users to seek additional solutions like Zscaler. Huntress Managed EDR could enhance its feature set to reduce reliance on external security analysts and improve alert processing efficiency. It might also benefit from expanding integrations with other systems for broader usability.
Ease of Deployment and Customer Service: Rapid7 MDR offers seamless integration with existing infrastructure and attentive customer service, simplifying deployment. In contrast, Huntress Managed EDR is easy to install and deploy, benefiting from a hands-on approach, and it provides a dedicated support team, which is appreciated for its responsiveness.
Pricing and ROI: Rapid7 MDR provides competitive setup costs with tangible ROI, emphasizing scalability. Huntress Managed EDR is seen as cost-effective with transparent pricing, potentially reducing the need for expensive security tools or analysts, and achieving considerable returns on investment.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Huntress Managed EDR provides validated detections, detailed threat context, and recommendations from the SOC team, our engineers can focus on responding to legitimate threats rather than manually reviewing large numbers of low priority alerts.
Rapid7 MDR has provided a clear return on investment by significantly reducing the time my internal security team spends on alert triage through validated investigations and actionable recommendations.
I have seen a positive return on investment concerning Rapid7 MDR, as we have invested wisely, yielding results in detection mechanisms.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
In contrast, Rapid7 MDR support often takes longer to respond to issues.
Rapid7 MDR has been the best in zero-day attacks and the vulnerabilities that come into picture.
We do not directly rely on Rapid7 MDR for support, but we have built up our own competency with Rapid7 MDR.
For MSPs, the multi-tenant management capabilities are especially valuable because they allow engineers to support multiple clients from a single platform while maintaining clear separation between environments.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
The ability to scale Rapid7 MDR is really super easy, so I would rate it a 10 as well.
The managed service model reduces the need to continuously scale the internal SOC resources while maintaining consistent monitoring and response capabilities.
I can onboard more devices and expand easily.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
From a day-to-day perspective, the platform has provided dependable threat detection, tamper alerting, and consistent SOC support.
We have not experienced any issues with lagging, crashing, or downtime.
Stability is good, and I have not experienced delays, even with on-premises deployments.
I would rate Rapid7 MDR as a 10 for stability; it has always been there and has never been down.
The service has provided consistent monitoring and dependable support from the Rapid7 MDR team.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients.
There should definitely be a tool that gives us the confidence that whatever AI model we are using is secured through that tool.
For example, during a suspicious endpoint activity alert, the Rapid7 MDR team provides context around the process execution, related user activity, and supporting indicators, which help us quickly validate the incident and take appropriate actions.
Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
If we check the functional requirement and financial perspective, this is the best service.
They negotiate well with us on various aspects of MDR, and we have received great rates for services such as IVM, including Threat Command.
The setup cost is reasonable and not so expensive.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
While a competitor's solution failed to detect many attacks, Rapid7 identified them in real time, which effectively pushed my management towards choosing Rapid7 MDR.
The main benefits that Rapid7 MDR provides for me as an end-user are the security and that they are available 24 hours a day, always.
The best features that Rapid7 MDR offers are 24x7 alert monitoring, expert threat hunting, and high quality alert validation, which significantly reduces false positive alerts.
| Product | Mindshare (%) |
|---|---|
| Huntress Managed EDR | 4.5% |
| Rapid7 MDR | 1.7% |
| Other | 93.8% |


| Company Size | Count |
|---|---|
| Small Business | 63 |
| Midsize Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
Rapid7 MDR is a leading service offering transparency, integration, incident response, and proactive security. It is designed for efficient SIEM and EDR integration to facilitate threat detection, making it effective for organizations of all sizes.
Renowned for robust threat detection, Rapid7 MDR combines transparency, automation, and integration. It provides excellent incident response, vulnerability management, AI-driven log queries, and significant time savings. Despite competitive advantages, there's an opportunity to enhance transparency in security operations and improve AI capabilities compared to peers like CrowdStrike. Users seek stronger digital forensics and better on-premises versus cloud-based tool integration. Organizations deploy Rapid7 MDR to enhance security with SIEM distinction from EDRs, ensuring endpoint security and behavior analysis. It effectively detects phishing and manages fintech anomalies through predefined rules and RegEx parsing.
What are the key features of Rapid7 MDR?In fintech environments, Rapid7 MDR manages anomalies and phishing detection with predefined rules, enhancing security operation centers' visibility and incident investigation capabilities. This integration facilitates effective analysis of attacker behaviors and compromised endpoint security.
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