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Huntress Managed EDR vs Rapid7 MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
32
Ranking in other categories
Endpoint Detection and Response (EDR) (6th)
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 10.5%, up from 7.9% compared to the previous year. The mindshare of Rapid7 MDR is 2.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Oluwaseun Sonaike - PeerSpot reviewer
Offers good integrations , very scalable and flexible and we can send as many logs as we want
We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too. We saw specific cost reductions. We used to pay extra for external user insight and availability management in our old setup. Now, that's all included in Rapid7, which saves us money and simplifies management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate Huntress Managed EDR a ten out of ten."
"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"I would absolutely recommend Huntress to other users. If you are considering it, go for it."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"The product allows us to customize our alerts."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"The solution uses its own SIM solution, InsightIDRC, and offers an unlimited incident response as part of the package."
 

Cons

"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"Some of Huntress' reporting could be improved."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
"The ITDR product is coming along great, however, we are still getting many false positives."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
"Currently, I can't think of any improvements, although there's always room for improvement in any solution."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"There are potential improvements in reports and dashboards."
"The product should provide full transparency in security operations."
 

Pricing and Cost Advice

"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"The Huntress pricing is an excellent value for what the product provides."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"The product is not overly priced."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
14%
Educational Organization
12%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
I would request that they make it an agent for Linux because we need it on Linux.
What is your primary use case for Huntress?
I use Huntress Managed EDR for my Windows computers. I use a lot of Linux for my personal activities, but I have Windows computers for some people who work with me, and I keep it on those. I have c...
What do you like most about Rapid7 MDR?
We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too.
What is your experience regarding pricing and costs for Rapid7 MDR?
Cost savings are realized as it's more cost-effective to purchase the entire service rather than individual technology stacks. The MDR service provides better value for the organization's investment.
What needs improvement with Rapid7 MDR?
Currently, I can't think of any improvements, although there's always room for improvement in any solution.
 

Also Known As

No data available
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Information Not Available
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about Huntress Managed EDR vs. Rapid7 MDR and other solutions. Updated: April 2025.
852,649 professionals have used our research since 2012.