We performed a comparison between IBM Security QRadar and Rapid7 MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The case interface is Binary Defense MDR's most valuable feature."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"QRadar has somewhat of a new structure recently from last gen. They have moved from the standard UI based infrastructure."
"Flexible and valuable product that is modular, so you can easily set up a roadmap for your clients."
"The most valuable feature is the machine learning module."
"The product has plenty of features and capabilities."
"The correlation and the parsing are important features, since it is very important for a SIEM to have a good scalability and performance."
"It's quite scalable. We have upgraded some solutions from 1000 APS up to 3500 APS to 5000 APS. It's a good solution, they have no scalability issues."
"The rule engine is very easy to use — very flexible."
"Most of the features are good. It is an excellent solution."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The product allows us to customize our alerts."
"The current reporting system could benefit from improvement."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We found a couple of bugs in the user interface."
"I would like to get more reports from Binary Defense about what they're blocking."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I would like the rule creation interface to be much more user-friendly in the next release."
"The solution is expensive compared to other products."
"IBM QRadar User Behavior Analytics could improve machine learning use cases because they are limited and most of the use cases are rule-based. They should develop more use cases, such as in Securonix or Exabeam because they will detect a threat. Using machine learning is mainly on the correlation rules, but if you think about Exabeam or Securonix, they detect using machine learning or machine learning-based algorithms."
"With IBM Security QRadar, my company faced issues with the support we received for the product."
"The whole process for support is something that needs to be improved."
"IBM Security QRadar lacks automated response. With this feature, there's no need to visit VirusTotal or other sites for IP reputation. There should be a small plug-in where users can click to retrieve details about the reputation and organization of public IP."
"IBM QRadar has outdated technology, and this is its area for improvement. When you try to implement an analytic expression, it's not updated. The solution doesn't support newer technologies, and it doesn't update regularly. For example, around the world, others implement new technologies, while IBM updates later than others."
"Needs better visualization options beyond the time series charts and a few other options that they have."
"There are potential improvements in reports and dashboards."
"The product should provide full transparency in security operations."
IBM Security QRadar is ranked 10th in Managed Detection and Response (MDR) with 198 reviews while Rapid7 MDR is ranked 16th in Managed Detection and Response (MDR) with 2 reviews. IBM Security QRadar is rated 8.0, while Rapid7 MDR is rated 8.6. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of Rapid7 MDR writes "Offers good integrations , very scalable and flexible and we can send as many logs as we want". IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security, whereas Rapid7 MDR is most compared with CrowdStrike Falcon Complete, Secureworks Taegis ManagedXDR, Sophos MDR, Red Canary MDR and Arctic Wolf Managed Detection and Response. See our IBM Security QRadar vs. Rapid7 MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
