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Rapid7 MDR vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Rapid7 MDR is 2.9%, up from 2.4% compared to the previous year. The mindshare of Sophos MDR is 5.9%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Sophos MDR5.9%
Rapid7 MDR2.9%
Other91.2%
Managed Detection and Response (MDR)
 

Featured Reviews

Oluwaseun Sonaike - PeerSpot reviewer
Offers good integrations , very scalable and flexible and we can send as many logs as we want
We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too. We saw specific cost reductions. We used to pay extra for external user insight and availability management in our old setup. Now, that's all included in Rapid7, which saves us money and simplifies management.
Ahmed_Fahmy - PeerSpot reviewer
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product allows us to customize our alerts."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The solution uses its own SIM solution, InsightIDRC, and offers an unlimited incident response as part of the package."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"The solution provides the best security features."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"The authentication it offers minimizes the risk of access."
"The product gives us good visibility into what is happening inside the company."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."
"The solution is stable."
 

Cons

"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"Currently, I can't think of any improvements, although there's always room for improvement in any solution."
"The product should provide full transparency in security operations."
"There are potential improvements in reports and dashboards."
"The solution is expensive for customers."
"The product's pricing could be less expensive."
"The product must provide zero trust security."
"They should improve XDR and threat protection capabilities for zero-day attacks."
"The service could enhance its scope, particularly in managing firewalls."
"I have contacted Sophos MDR support, and their support is average. They are sometimes slow and don't always understand requests immediately."
"Once in a great while, an update fails."
"Sophos MDR lacks integration with MDM solutions."
 

Pricing and Cost Advice

"The product is not overly priced."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"Sophos MDR is a cheap solution."
"Compared to other tools, Sophos has a pretty good price."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
"It is an expensive platform."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
"The product is reasonably priced considering the cybersecurity features."
"The price falls somewhere in the middle range."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
17%
Manufacturing Company
9%
Educational Organization
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What do you like most about Rapid7 MDR?
We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too.
What is your experience regarding pricing and costs for Rapid7 MDR?
Cost savings are realized as it's more cost-effective to purchase the entire service rather than individual technology stacks. The MDR service provides better value for the organization's investment.
What needs improvement with Rapid7 MDR?
There are areas of Rapid7 MDR that have room for improvement. The market is now changing very quickly towards artificial intelligence, and all the SIEM, EDR, and XDR vendors are moving to apply art...
What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
I don't have many suggestions for improvement in Sophos MDR as it performs quite well. It would be beneficial to have the ability to pull a report of all incident responses within a tenant, with ca...
What advice do you have for others considering Sophos MDR?
I believe Sophos MDR pricing is reasonable for my customers. I would recommend those planning to use Sophos MDR to consider what financial impact a compromise could have on their organization and c...
 

Also Known As

Rapid7 Managed Detection and Response
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Landmark Health, NISC, Resimac, Starr Companies
Information Not Available
Find out what your peers are saying about Rapid7 MDR vs. Sophos MDR and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.