IT Central Station is now PeerSpot: Here's why

ProProfs Help Desk OverviewUNIXBusinessApplication

Buyer's Guide

Download the Help Desk Software Buyer's Guide including reviews and more. Updated: June 2022

What is ProProfs Help Desk?

ProProfs Help Desk has been developed to cater to the ever-growing needs of the customer service industry. This tool enables agents to track user queries and requests effectively. This kind of issue tracking leads to faster ticket resolution. ProProfs Help Desk is a cloud-based ticketing system; best known for its “shared inbox” feature. Agents can view, access, and assign tickets to the concerned individual or, team while working on the collaborative email-like interface. Besides, managers can prioritize, label, and mark tickets that demand immediate attention and resolution. They can set up workflow rules around filters, priorities, and service level agreements.

ProProfs Help Desk Customers

Sony, Dell, Cisco

ProProfs Help Desk Video
Sorry, no reviews are posted about ProProfs Help Desk. Be the first to write a review. It's quick and easy!

If you work for ProProfs and want to claim this page, contact us.
Buyer's Guide
Download our free Help Desk Software Report and find out what your peers are saying about ProProfs, Micro Focus, Agiloft, and more!
Updated: June 2022
Product Categories
Help Desk Software
Buyer's Guide
Download our free Help Desk Software Report and find out what your peers are saying about ProProfs, Micro Focus, Agiloft, and more!