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OpenText Core Endpoint Protection​ pros and cons

Vendor: OpenText
3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Core Endpoint Protection is praised for its powerful Webroot cloud console, offering robust cloud integration capabilities.
It maintains a very light footprint, not slowing down workstations and allowing easy installation alongside existing antivirus solutions.
Valuable features include AI functionality for maintaining endpoint security, enhancing its protective measures significantly.
The comprehensive endpoint navigation protection and traffic security monitoring features receive high commendation.
Webroot is known for its scalability, allowing organizations to expand their security coverage easily.

CONS

OpenText Core Endpoint Protection needs to enhance its pre-execution detection capabilities to prevent threats before they become active.
There is a necessity for more advanced analytics and detailed information on virus interactions with computers.
Enhancements in ransomware detection and prevention are required to compete better in the market.
Improvements are needed in technical support, as it's currently difficult to reach when assistance is required.
Reducing the occurrence of false positives and providing more control over app upgrades are critical areas for improvement.
 

OpenText Core Endpoint Protection​ Pros review quotes

it_user762459 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Oct 26, 2017
The Webroot cloud console is very powerful.
it_user762615 - PeerSpot reviewer
IT manager at a pharma/biotech company with 201-500 employees
Oct 27, 2017
Speed
it_user762807 - PeerSpot reviewer
IT Operations Engineer at a tech services company with 11-50 employees
Oct 26, 2017
The ease of use of the centralized admin console is its best asset.
Learn what your peers think about OpenText Core Endpoint Protection​. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
AE
Chief Information Officer at a tech services company with 1,001-5,000 employees
Oct 26, 2017
It is very lightweight on the workstations, not slowing them down while still doing its job very well.
it_user762519 - PeerSpot reviewer
Service Engineer at a tech services company
Nov 7, 2017
Low performance requirements.
it_user772752 - PeerSpot reviewer
Project Manager / System Engineer at a tech services company with 11-50 employees
Nov 14, 2017
Auto-Remediation
it_user807315 - PeerSpot reviewer
Digital Janitor, programmer, engineer with 1-10 employees
Jun 25, 2018
Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role).
it_user1011267 - PeerSpot reviewer
Senior IT Consultant at Jeneri IT
Jul 2, 2019
The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful.
reviewer1234254 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 51-200 employees
Dec 2, 2019
The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities.
RE
Administrator at zuuTech
Feb 13, 2020
It is excellent endpoint protection for mobiles that does everything it says it will.
 

OpenText Core Endpoint Protection​ Cons review quotes

it_user762459 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Oct 26, 2017
It needs to improve the problems with the faster connection, and have a huge reduction in false positives.
it_user762615 - PeerSpot reviewer
IT manager at a pharma/biotech company with 201-500 employees
Oct 27, 2017
We need more control over when upgrades to the app are rolled out.
it_user762807 - PeerSpot reviewer
IT Operations Engineer at a tech services company with 11-50 employees
Oct 26, 2017
It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer.
Learn what your peers think about OpenText Core Endpoint Protection​. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
AE
Chief Information Officer at a tech services company with 1,001-5,000 employees
Oct 26, 2017
The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others.
it_user762519 - PeerSpot reviewer
Service Engineer at a tech services company
Nov 7, 2017
Unified threat management (UTM) integration.
it_user772752 - PeerSpot reviewer
Project Manager / System Engineer at a tech services company with 11-50 employees
Nov 14, 2017
An updated UI would be nice, but is not hardly used.
it_user807315 - PeerSpot reviewer
Digital Janitor, programmer, engineer with 1-10 employees
Jun 25, 2018
The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked.
it_user1011267 - PeerSpot reviewer
Senior IT Consultant at Jeneri IT
Jul 2, 2019
We need to know more details about how the virus interacted with the computer.
reviewer1234254 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 51-200 employees
Dec 2, 2019
There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace.
RE
Administrator at zuuTech
Feb 13, 2020
It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information.