BigFix and OpenText Core Endpoint Protection offer comprehensive solutions in the endpoint management category. BigFix may have the upper hand due to its favorable pricing and strong customer support, although OpenText Core Endpoint Protection's extensive features give it a reputation as a superior product.
Features: BigFix's patch management is robust, and its multi-platform support allows extensive customization with the Relevance language. Users find it flexible for managing different OS environments and appreciate its powerful reporting capabilities. OpenText Core Endpoint Protection excels at peer-to-peer file transfers, ensuring fast and efficient file distribution. Users also value its lightweight nature and real-time threat detection capabilities.
Room for Improvement: BigFix has areas needing improvement, including the complexity of creating relevance statements, API connectivity, and query flexibility. Users face issues with the self-service application and desire enhanced mobile device management and remote control features. OpenText Core Endpoint Protection could improve reporting granularity and resolve false positives in threat detection. Users also want the ability to scan individual files rather than just folders.
Ease of Deployment and Customer Service: BigFix is mainly deployed on-premises, with responsive technical support, showing improvements under HCL compared to IBM. However, resolving complex issues can still be challenging. OpenText Core Endpoint Protection offers flexibility with both hybrid cloud and on-premises deployment options. Its support is effective but could be streamlined for faster resolution due to modular support structures.
Pricing and ROI: BigFix's pricing varies based on devices and features used, with additional modules increasing costs. While it can be expensive, users find a good return on investment due to reduced manual patch management. OpenText Core Endpoint Protection is considered affordable and cost-effective, especially for smaller deployments. Some users find its price justified by its comprehensive features and lightweight deployment reducing overheads.
Product | Market Share (%) |
---|---|
BigFix | 1.2% |
OpenText Core Endpoint Protection | 0.8% |
Other | 98.0% |
Company Size | Count |
---|---|
Small Business | 30 |
Midsize Enterprise | 12 |
Large Enterprise | 66 |
Company Size | Count |
---|---|
Small Business | 35 |
Midsize Enterprise | 2 |
Large Enterprise | 2 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
OpenText Core Endpoint Protection offers cloud-managed endpoint security with AI integration, providing real-time protection and lightweight performance. It ensures low system impact, seamless cloud integration, and cost-effective security solutions for various devices.
OpenText Core Endpoint Protection is a comprehensive endpoint security platform utilized by managed-service providers for antivirus and firewall functionality across servers, workstations, and mobile devices. It employs AI for robust threat detection, integrating with cloud applications for real-time updates. Multi-layered security features include malware protection, network defense, and DNS protection. Although connectivity and threat reporting need improvement, this platform extensively supports remote device management and integrates efficiently with Active Directory policies.
What are the key features of OpenText Core Endpoint Protection?OpenText Core Endpoint Protection finds application in industries requiring stringent data protection and peace of mind over device security. Managed-service providers implement this for comprehensive antivirus and firewall features, safeguarding multi-device networks. It is particularly useful for DNS protection and integrating with Active Directory policies, enabling secure yet flexible operations across sectors.
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