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Jira Align vs OpenText Application Quality Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Jira Align enhances clarity and productivity, improving work processes and validating investment despite pricing concerns, boosting team efficiency.
Sentiment score
6.8
OpenText Application Quality Management boosts efficiency and testing practices, delivering positive ROI through improved traceability and collaboration.
It acts as an enabler for effective test and program management.
 

Customer Service

Sentiment score
6.1
Jira Align support is generally praised for responsiveness and effectiveness, though feedback on long-term experiences and documentation is mixed.
Sentiment score
6.2
OpenText's customer service is generally helpful but inconsistent, with mixed feedback on responsiveness and technical support effectiveness.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
 

Scalability Issues

Sentiment score
7.7
Jira Align is praised for its scalability and integration with Jira, accommodating growth across medium to large enterprises.
Sentiment score
7.3
OpenText Application Quality Management excels in scalability, adapts to demands, but faces challenges with licensing and performance in large, agile projects.
 

Stability Issues

Sentiment score
8.4
Users praise Jira Align's stability and reliability, citing minimal downtime and effective updates, except occasional delays with large data loads.
Sentiment score
7.2
OpenText Application Quality Management is stable but faces occasional performance issues, hardware reliance, and requires frequent upgrades.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
 

Room For Improvement

Jira Align needs intuitive interface, better Jira integration, improved navigation, enhanced reporting, and upgraded features for better usability.
OpenText Application Quality Management needs improved reporting, lower costs, better usability, Agile support, and enhanced integration with other tools.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
 

Setup Cost

Jira Align is costly for small businesses, but potentially reasonable for large enterprises with varied pricing options.
OpenText Application Quality Management is costly but offers flexible licensing, better suited for large enterprises to manage budget constraints.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
 

Valuable Features

Jira Align enhances team collaboration with customizable dashboards, seamless integration, and agile support for strategic planning and execution.
OpenText AQ Management provides robust integration, customization, and scalability for enhanced global collaboration and efficient test management.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
 

Categories and Ranking

Jira Align
Ranking in Application Lifecycle Management (ALM) Suites
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Enterprise Agile Planning Tools (4th), Value Stream Management Software (1st)
OpenText Application Qualit...
Ranking in Application Lifecycle Management (ALM) Suites
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Quality Management Software (10th), Test Management Tools (1st)
 

Mindshare comparison

As of August 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira Align is 1.5%, down from 1.6% compared to the previous year. The mindshare of OpenText Application Quality Management is 5.4%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

ShyiamaKishun - PeerSpot reviewer
Has a straightforward setup process and efficient project management features .
Jira Align supports program increment planning by facilitating the planning aspect, including team setup, dependency management, and defining the layout for each step or stage in a project. The platform aids in breaking down targets into parts, aligning with Agile principles, and ensuring a structured layout. The most impactful feature of Jira Align for project management lies in its capabilities related to planning and setting up projects. The platform visually understands targets, offering a clear and detailed layout. We can determine when to speed up the process or access the project. We can address the issues related to planning and development efficiently. It is a great product to use, aiding in project planning and alignment. I recommend it to others and rate it a ten out of ten.
Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
13%
Computer Software Company
13%
Insurance Company
6%
Manufacturing Company
17%
Financial Services Firm
15%
Computer Software Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
 

Also Known As

AgileCraft
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
 

Overview

 

Sample Customers

Anthem, nielsen, Homeland Security, NCR, dimension data
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jira Align vs. OpenText Application Quality Management and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.