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Interfacing Technologies Enterprise Process Center vs OpenText Application Quality Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Interfacing Technologies En...
Ranking in Quality Management Software
36th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (137th), Business Process Management (BPM) (59th), GRC (42nd), Document Management Software (18th)
OpenText Application Qualit...
Ranking in Quality Management Software
1st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Test Management Tools (1st)
 

Mindshare comparison

As of October 2026, in the Quality Management Software category, the mindshare of Interfacing Technologies Enterprise Process Center is 1.9%, up from 0.2% compared to the previous year. The mindshare of OpenText Application Quality Management is 3.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Quality Management Software Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management3.3%
Interfacing Technologies Enterprise Process Center1.9%
Other94.8%
Quality Management Software
 

Featured Reviews

SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.
GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"You can plan your test execution very thoroughly with configurations and setups in the test lab."
"Quality management, project management from a QA perspective - testing, defect management, how testing relates back to requirements."
"Customer service is good, as they respond on time to inquiries and requests, and the technical guys at HPE are knowledgeable on the solutions provided."
"Entering requirements and mapping of requirements with test cases, writing and execution of test cases and reporting defects, and generating customized reports are valuable features."
"Integration with other HPE products."
"ALM will help your business; it will save time, make it easy to validate everything in the latest build, and make it easy for the managers to analyze the results and the progress of the test cases."
"Managing the test cases and defects tracking are the most valuable features, which we use daily."
"All types of data can be seen in one place."
 

Cons

"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"Overall the user experience of HP ALM is very good, there are some small improvements which can help those who are doing defect triage and management, and also the actual testers who use a test lab."
"The extract format is not ideal, splitting expected results into three line items, making interpretation difficult."
"HPE ALM’s out-of-the-box reporting can be perceived as rigid and limited, to an extent."
"Full product is very complex plus the licensing left much to be improved."
"The UI is becoming somewhat dated but that shouldn't be a deal breaker."
"As an administrator, the ability to add users to their appropriate user groups from inside of the Site Administrator tool instead of having to log into the ALM project itself to make that user group assignment would be HUGE!"
"Also, on and off, we have had some issues with the operation itself where the operation is not able to run the test or something. We have to go back and forth with the vendor and HPE (now Micro Focus) to get this resolved."
"They should specify every protocol or process with labels or names."
 

Pricing and Cost Advice

"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
"It has several limitations in adapting its agility easily."
"It's a perpetual license."
"It all comes down to how many people are going to access the tool. When teams go above 20, I think ALM is a better tool to use from a collaboration and streamlining perspective."
"The enterprise pricing and licensing are reasonable."
"HPE has one of the most rigid, inflexible, and super expensive license models."
"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
"Micro Focus ALM Quality Center is very expensive."
"Quality Center is pricey, but cheaper is not always less expensive."
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Top Industries

By visitors reading reviews
Construction Company
23%
Computer Software Company
19%
Healthcare Company
13%
Comms Service Provider
9%
Manufacturing Company
15%
Financial Services Firm
11%
Outsourcing Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
 

Questions from the Community

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What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
 

Also Known As

Enterprise Process Center
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
 

Overview

 

Sample Customers

Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Interfacing Technologies Enterprise Process Center vs. OpenText Application Quality Management and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.