JumpCloud vs Omada Identity comparison

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JumpCloud Logo
1,115 views|603 comparisons
100% willing to recommend
Omada Logo
3,703 views|1,526 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between JumpCloud and Omada Identity based on real PeerSpot user reviews.

Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed JumpCloud vs. Omada Identity Report (Updated: March 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems.""The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them.""Ability to integrate all applications.""JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely.""Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily.""The solution is stable.""The usual authentication and authorization, which were all controlled into one portal, are very convenient.""Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

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"The support response time and the freedom from strange bugs and strange things happening in the software are valuable.""We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization.""I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities.""The most valuable aspects of Omada Identity for me are the automation capabilities.""The key benefit of Omada Identity is maintaining complete control.""Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes.""When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now.""Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."

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Cons
"For improvement, the tool should introduce more customization options.""JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications.""The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it.""The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better.""It could dip into CI/CD tooling as well. That would be a very interesting part to see.""The visual tool and interface must be more fine-tuned.""There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment.""The product needs to create its own self-service feature which has been requested by all the admins in the community."

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"The reporting and importing have room for improvement.""There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management.""The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides.""Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality.""Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues.""The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in.""Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect.""If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."

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Pricing and Cost Advice
  • "We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
  • "Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
  • "The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
  • "The cost was around $5 per user per month."
  • "JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
  • "I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
  • "JumpCloud's monthly license costs around $25 for the complete solution."
  • "The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
  • More JumpCloud Pricing and Cost Advice →

  • "The pricing is too high for SMBs."
  • "Omada continues to be very competitive on pricing, especially on the Omada cloud product."
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product enables device management.
    Top Answer:The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can get premium support, too.
    Top Answer:We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in JumpCloud.
    Top Answer:We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access.
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin… more »
    Top Answer:There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a recalculation of an identity, it's hard to understand what was incorrect before you… more »
    Ranking
    9th
    Views
    1,115
    Comparisons
    603
    Reviews
    11
    Average Words per Review
    837
    Rating
    8.5
    4th
    Views
    3,703
    Comparisons
    1,526
    Reviews
    30
    Average Words per Review
    1,198
    Rating
    8.2
    Comparisons
    Also Known As
    Omada Identity Suite, Omada Identity Cloud
    Learn More
    Omada
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    Overview

    JumpCloud is a comprehensive cloud-based directory platform that provides secure and centralized user management for organizations. It offers a wide range of features including user authentication, single sign-on, device management, and multi-factor authentication. 

    With JumpCloud, businesses can easily manage user access to various applications, systems, and networks, ensuring enhanced security and productivity. The platform supports a variety of operating systems and integrates seamlessly with popular productivity tools. 

    JumpCloud also offers a robust API, enabling organizations to automate user management processes and integrate with other systems. Overall, JumpCloud simplifies user management, enhances security, and improves productivity for businesses of all sizes.

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    Sample Customers
    Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Wellness & Fitness Company9%
    Program Development Consultancy9%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Government7%
    Financial Services Firm6%
    Comms Service Provider6%
    REVIEWERS
    Government16%
    Computer Software Company13%
    Retailer13%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Manufacturing Company7%
    Government7%
    Company Size
    REVIEWERS
    Small Business76%
    Midsize Enterprise12%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise19%
    Large Enterprise41%
    REVIEWERS
    Small Business16%
    Midsize Enterprise6%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    JumpCloud vs. Omada Identity
    March 2024
    Find out what your peers are saying about JumpCloud vs. Omada Identity and other solutions. Updated: March 2024.
    772,679 professionals have used our research since 2012.

    JumpCloud is ranked 9th in Identity Management (IM) with 16 reviews while Omada Identity is ranked 4th in Identity Management (IM) with 46 reviews. JumpCloud is rated 8.6, while Omada Identity is rated 8.2. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". JumpCloud is most compared with Google Cloud Identity, Microsoft Entra ID, Microsoft Intune, Scalefusion and Cisco Duo, whereas Omada Identity is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt, One Identity Manager and SAP Identity Management. See our JumpCloud vs. Omada Identity report.

    See our list of best Identity Management (IM) vendors and best ZTNA as a Service vendors.

    We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.