Try our new research platform with insights from 80,000+ expert users

Fortinet FortiAuthenticator vs Omada Identity comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
7th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
56
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (3rd), Multi-Factor Authentication (MFA) (3rd)
Omada Identity
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Number of Reviews
47
Ranking in other categories
User Provisioning Software (3rd), Customer Identity and Access Management (CIAM) (3rd)
 

Featured Reviews

Rias_Majeed - PeerSpot reviewer
Jun 4, 2024
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
Espen Bago - PeerSpot reviewer
Sep 12, 2023
Has the ability to give people access, but it should include more analytics capabilities
Omada Identity is quite good at providing a clear roadmap for getting additional features deployed. We've always been able to have good discussions with Omada's product managers about the features we would like to have. It's a good environment for discussion, and I've heard from others that Omada is good at listening to customers and getting features into production within a year or so. Omada partially helped us to deploy IGA. However, the company I was working for needed to take more charge and do things a bit differently. It was not possible for Omada to do that for us. Omada did help, and it was not Omada's fault that it took longer. It's too early to say if the solution's identity analytics has affected the manual overhead involved with our identity management. It should have had a positive effect because it should be easier to request more things automatically. Since that's not in production yet, we couldn't measure the effect, but it looked promising. Our Omada solution is set up to remove an employee's access as soon as that employee leaves our organization. This setup has positively affected our organization's security because we have less overall access. Omada Identity was deployed as a SaaS solution in our organization. I think Omada Identity is flexible enough to be used by both smaller and bigger companies. Based on what I've seen, Omada's out-of-the-box connectors are more than sufficient. I advise users to assess their data quality and make a clear cleanup plan before using the solution because Omada is not well-suited as a cleanup tool. Overall, I rate Omada Identity a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fulfilled our requirement at a good price."
"The logs have great detail that make it easier to evaluate and control the security environment."
"Features the addition and removal of access as needed for the VPN."
"The response from Fortinet is very fast."
"The solution is easy to learn and makes it easy for our users to add FortiToken. It's very easy to integrate if you have other Fortinet devices."
"FortiAuthenticator is easy to use."
"The product's initial setup phase was easy. It is also easy to deploy."
"The most valuable feature is the OTP on the mobile phone."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"The administrative features and SoD are valuable."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
 

Cons

"I think the tool could provide this solution on the cloud. It's currently an on-premises solution. A cloud-based version could make setup, installation, and management easier. With on-premises, you must pay capital expenses (CapEx) upfront. However, if the solution was cloud-based, it would be operational expenses (OpEx), which is often easier to manage. You can pay monthly instead of paying the total cost at once. In my opinion, OpEx is more easily manageable than CapEx."
"Improvements in the product could start from the dashboard, overall customization, and configuration."
"There are some protocols, such as SHA and SHA-2, that are not supported."
"It can not use SQL to query FortiAnalyzer directly."
"It would be helpful to receive a code by yourself for authentication instead of it registered to a phone."
"The speed of deployment on the cloud could be improved. It took a few days when it should have been just two days"
"We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already."
"Fortinet FortiAuthenticator provides only authentication. It should also enable authorization services"
"There's a challenge with handling large amounts of data in this system."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"The reporting on the warehouse data and the import process both have room for improvement."
"Omada's reporting functionality is limited and could benefit from greater customization."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"The solution should be made more agile for customers to own or configure."
 

Pricing and Cost Advice

"When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security."
"Between paying them to help with the configuration, the box itself, and the support, it came to like $12,500, including a three-year service agreement."
"We pay for licensing on a yearly basis."
"The product could be more competitively priced."
"The product has affordable pricing compared to other vendors."
"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"I rate its pricing a three to five out of ten."
"Omada is expensive."
"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"It is licensed per managed user per year."
"Omada Identity is competitively priced and delivers good value for our money."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
report
Use our free recommendation engine to learn which Identity Management (IM) solutions are best for your needs.
813,418 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Government
8%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The platform is cost-effective as it does not require a separate license for SD-WAN functionality.
What needs improvement with Fortinet FortiAuthenticator?
I think the tool could provide this solution on the cloud. It's currently an on-premises solution. A cloud-based version could make setup, installation, and management easier. With on-premises, you...
What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access.
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a recalculation of an identity, it's hard to understand what was incorrect before you...
What is your primary use case for Omada Identity?
We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that data and direct it into all our other directories and Active Directory.
 

Also Known As

FortiAuthenticator
Omada Identity Suite, Omada Identity Cloud
 

Learn More

Video not available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Omada Identity and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.