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IBM Workload Automation pros and cons

Vendor: IBM
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

IBM Workload Automation offers a robust, full spectrum enterprise-wide WLA platform.
Its scalability allows support in a wide range of environments, managing large job volumes efficiently.
The tool facilitates strategic architectural updates leveraging AI capabilities for enhanced performance.
IBM's technical support is highly rated, ensuring smooth operation and quick resolution of any issues.
With excellent performance and monitoring capabilities, IBM Workload Automation effectively manages daily workload automation processes.

CONS

Users find the frequent releases challenging to keep up with, indicating a desire for slower updates.
There is a lack of integration with non-IBM schedulers and missing features compared to competitors.
While bugs are present, they get resolved quickly, yet the need for cloud-centric terminology and better customization exists.
Feedback indicates a need for reduced cost and maintenance charges, suggesting the need for pricing improvements.
Customers express the need for more free technical sessions and custom documentation for enhanced learning and implementation.
 

IBM Workload Automation Pros review quotes

reviewer2701716 - PeerSpot reviewer
Technical Lead at a financial services firm with 1,001-5,000 employees
May 7, 2025
I recommend IBM Workload Automation as it's a well-established and stable product.
Ilhami Arikan - PeerSpot reviewer
Cloud Services Automation Technologies Manager at Garanti Teknoloji
May 30, 2023
The initial setup is easy.
BC
Automation Specialist at Salisbury
Jun 4, 2024
It offers features like MDM and a Windows workstation, although there are some technical dependencies. It is more user-friendly and also includes failover and failback capabilities. While both systems offer high availability, Control-M's high availability is superior to AWS's.
Learn what your peers think about IBM Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Ismail El Dahshan - PeerSpot reviewer
Digital Transformation Expert, CTO at FGS | First Gulf Solutions
Jun 20, 2024
IBM Workload Automation provides good performance and monitoring.
Alberto-Ezquerra - PeerSpot reviewer
Information Technology Solution Consultant at a tech services company with 11-50 employees
Jun 10, 2024
The most valuable feature of IBM Workload Automation is its holistic view, which helps me find technical solutions quickly. For instance, if a customer has an issue completing their workload within a specific time frame, the tool provides enough information to identify and resolve the issue. One of the main challenges is dealing with data infrastructure problems and pending updates. Workload Automation helps me leverage current AI capabilities to recommend architectural updates to avoid these issues. It also allows me to balance CPU usage effectively, ensuring service level agreements are met. The interface is user-friendly and facilitates this process smoothly.
SR
Information Technology Advisor at a wellness & fitness company with 10,001+ employees
Feb 13, 2023
Jobs can be triggered in multiple nodes.
reviewer1418508 - PeerSpot reviewer
Subject Matter Expert at a tech vendor with 10,001+ employees
Jul 29, 2024
The solution helps automate processes so that the workload can be handled on a daily basis.
reviewer1813530 - PeerSpot reviewer
Systems Engineer Lead at a real estate/law firm with 10,001+ employees
May 1, 2022
This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released.
reviewer936228 - PeerSpot reviewer
Manager- Projects at a computer software company with 10,001+ employees
Nov 2, 2021
The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable.
AH
IT Specialist TWS at a financial services firm with 10,001+ employees
May 8, 2021
The whole product is valuable because it is a tool for batch automation.
 

IBM Workload Automation Cons review quotes

reviewer2701716 - PeerSpot reviewer
Technical Lead at a financial services firm with 1,001-5,000 employees
May 7, 2025
IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly, and a lower cost would be beneficial.
Ilhami Arikan - PeerSpot reviewer
Cloud Services Automation Technologies Manager at Garanti Teknoloji
May 30, 2023
Scalability-wise, it can be a little bit challenging.
BC
Automation Specialist at Salisbury
Jun 4, 2024
IBM needs to move away from its native terminology and adopt a more cloud-centric approach.
Learn what your peers think about IBM Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Ismail El Dahshan - PeerSpot reviewer
Digital Transformation Expert, CTO at FGS | First Gulf Solutions
Jun 20, 2024
The solution's installation could be improved because the customers have to do it all the time.
Alberto-Ezquerra - PeerSpot reviewer
Information Technology Solution Consultant at a tech services company with 11-50 employees
Jun 10, 2024
To improve IBM Workload Automation, I suggest enhancing automation features further, as more automation would be beneficial. The product is good enough for my current customers, but improving technical support and pricing would be welcome. We often need quicker responses and better solutions than we can manage manually. These improvements would make the product even better.
SR
Information Technology Advisor at a wellness & fitness company with 10,001+ employees
Feb 13, 2023
The schedule refreshes daily and that's a challenge for us.
reviewer1418508 - PeerSpot reviewer
Subject Matter Expert at a tech vendor with 10,001+ employees
Jul 29, 2024
The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it.
reviewer1813530 - PeerSpot reviewer
Systems Engineer Lead at a real estate/law firm with 10,001+ employees
May 1, 2022
This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly.
reviewer936228 - PeerSpot reviewer
Manager- Projects at a computer software company with 10,001+ employees
Nov 2, 2021
The performance of the previous versions could be better.
AH
IT Specialist TWS at a financial services firm with 10,001+ employees
May 8, 2021
There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools.