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IBM Workload Automation vs MuleSoft Anypoint Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
IBM Workload Automation is valuable for complex setups with trained teams, despite maintenance costs and slower performance on simpler networks.
Sentiment score
7.2
MuleSoft Anypoint Platform reduces TCO, simplifies integration, and offers high ROI, though pricing may challenge smaller companies.
 

Customer Service

Sentiment score
8.3
Opinions on IBM Workload Automation's support vary; some praise it, while others face delays and inconsistent service.
Sentiment score
6.8
Users praise MuleSoft's responsive support but suggest documentation and response time improvements; satisfaction varies with support levels.
I would rate their support between eight and nine out of ten.
The support team is responsive and helpful.
The Salesforce team offers different levels of support.
 

Scalability Issues

Sentiment score
7.0
IBM Workload Automation is preferred for scalability in complex scheduling, with minor challenges at higher scales, especially in time zones.
Sentiment score
7.6
MuleSoft Anypoint Platform is highly flexible and scalable but faces challenges with file sizes and scaling costs.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
 

Stability Issues

Sentiment score
8.8
IBM Workload Automation is viewed as reliable and stable, with minor issues resolved swiftly, boosting user confidence.
Sentiment score
7.9
MuleSoft Anypoint Platform shows improved stability, minimal issues, and high reliability with optimized resource management in cloud environments.
 

Room For Improvement

IBM Workload Automation requires interface improvements, enhanced automation, better support, and lower maintenance costs to improve user experience.
MuleSoft Anypoint Platform needs enhancements in processing, support, integration, and user interface for improved efficiency and usability.
The maintenance charges have increased significantly, and a lower cost would be beneficial.
MuleSoft is considered expensive, so pricing is a major concern.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
 

Setup Cost

IBM Workload Automation is costly but offers flexible pricing models with cloud advantages and justifies expense with reliability and features.
MuleSoft Anypoint Platform's pricing is complex and high, potentially deterring smaller organizations despite offering enterprise support.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
MuleSoft is considered one of the more expensive products in the market.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
 

Valuable Features

IBM Workload Automation excels with dynamic scheduling, multiplatform integration, user-friendly GUI, real-time updates, and effective monitoring.
MuleSoft Anypoint Platform excels with API management, integration features, a user-friendly interface, and robust data management capabilities.
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
 

Categories and Ranking

IBM Workload Automation
Ranking in Workload Automation
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
MuleSoft Anypoint Platform
Ranking in Workload Automation
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
58
Ranking in other categories
Message Queue (MQ) Software (3rd), Business-to-Business Middleware (1st), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)
 

Mindshare comparison

As of June 2025, in the Workload Automation category, the mindshare of IBM Workload Automation is 6.9%, down from 8.2% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 6.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
With an easy setup phase in place, agent-based installation can be done in minutes
Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.
Tolulope A. Adeniji - PeerSpot reviewer
Provides application integration and reduces time and effort during upgrades
One of the most valuable aspects was its impact on reducing time and effort during upgrades. Previously, SAP upgrades required significant coordination with multiple teams. Now, thanks to our streamlined integration approach, the SAP team interacts primarily with the integration team. When changes are needed, we simply create a new version. This allows application teams to migrate gradually from the old version to the new one, without extensive involvement from the SAP team. Moreover, our approach has improved reliability by eliminating duplicated efforts. Previously, different teams would often duplicate data sets due to inefficiencies in data naming conventions. We centralized data integration, ensuring that all applications use the same data set.
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
11%
Insurance Company
7%
Retailer
7%
Computer Software Company
14%
Financial Services Firm
12%
Educational Organization
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with IBM Workload Automation?
IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly, and a lower cost would be beneficial.
What is your primary use case for IBM Workload Automation?
We use IBM Workload Automation ( /products/ibm-workload-automation-reviews ) as a scheduler. We install agents on the application servers and use scheduling to trigger jobs on other servers. Our us...
What advice do you have for others considering IBM Workload Automation?
I recommend IBM Workload Automation as it's a well-established and stable product. However, the cost is a concern. The product features a master-slave setup that ensures continuity during failures....
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
 

Also Known As

IBM Tivoli Workload Scheduler, IBM TWS
Data Integrator, Anypoint MQ
 

Overview

 

Sample Customers

Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Find out what your peers are saying about IBM Workload Automation vs. MuleSoft Anypoint Platform and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.