


IBM Workload Automation and MuleSoft Anypoint Platform compete in the enterprise IT solutions category. While both have strong features, MuleSoft appears advantageous for rapid API development and integration with contemporary technologies.
Features: IBM Workload Automation provides strong automation capabilities, robust support for task dependencies, and event-based scheduling, which are essential for complex environments. It integrates seamlessly with SAP and Oracle, showcasing its flexibility. Its high availability and disaster recovery features are also notable. MuleSoft Anypoint Platform is distinguished by its API management and integration capabilities, with a user-friendly drag-and-drop interface for building integrations. The platform supports extensive connectors, allowing rapid API development and integration with modern cloud services.
Room for Improvement: IBM Workload Automation could enhance SLA monitoring, provide a simplified user interface, and improve alert systems. It lacks built-in integration with SFTP/FTP and internal change management tools. MuleSoft Anypoint Platform faces criticism for high pricing, complicated licensing, and the need for technical expertise, which complicates use for non-technical users. Better runtime management and enhanced documentation could improve user experience.
Ease of Deployment and Customer Service: IBM Workload Automation supports on-premises and hybrid cloud deployments, with mixed feedback on technical support due to slow response times. However, its dedicated account managers and product specialists offer assistance. MuleSoft Anypoint Platform supports public, private, and hybrid cloud deployments, with varied technical support experiences, though feedback generally indicates responsive service.
Pricing and ROI: IBM Workload Automation uses a Processor Value Unit (PVU) licensing model perceived as costly, but some see it as a reliable investment. Its cloud-based pay-per-use model is a more modern yet expensive option. MuleSoft Anypoint Platform is known for its high prices and complex licensing based on data processing volumes and vCores, posing challenges for smaller firms. Nonetheless, its integration capabilities offer significant business value.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
I would rate their support between eight and nine out of ten.
I would probably rate the support for MuleSoft Anypoint Platform a nine on a scale from one to ten.
The Salesforce team offers different levels of support.
The support team is responsive and helpful.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
The maintenance charges have increased significantly, and a lower cost would be beneficial.
MuleSoft is considered expensive, so pricing is a major concern.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
MuleSoft is considered one of the more expensive products in the market.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
| Product | Market Share (%) |
|---|---|
| JAMS | 2.6% |
| MuleSoft Anypoint Platform | 5.4% |
| IBM Workload Automation | 4.9% |
| Other | 87.1% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 12 |
| Large Enterprise | 30 |
JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.
Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.
What are JAMS's key features?In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.
IBM Workload Automation streamlines scheduling with automation and dynamic workload balancing. It integrates multiple platforms, offering efficient management across diverse systems, enhancing operational productivity.
IBM Workload Automation provides end-to-end control in managing tasks across varied platforms, supporting event-based scheduling and real-time updates. Its intuitive GUI allows seamless scripting and monitoring, facilitating integration with applications like SAP and Oracle. The inclusion of FTA agents ensures efficient local dependency management, while offering versatile scheduling options. Its capability to provide a comprehensive view, manage CPU usage, and meet service level agreements positions it as a valuable tool for large-scale operations.
What are the most important features?Industries such as government, banking, and large enterprises implement IBM Workload Automation for automated scheduling, workload balancing, and batch processing. It assists in migrating from legacy systems to web-based services, integrating with numerous applications, and managing extensive daily job lists. Key functions include offshore management and backend data collection, crucial for effective resource tracking. This adaptability enables organizations to efficiently support operations while scaling workloads as needed.
MuleSoft Anypoint Platform provides API management and integration capabilities with scalability, ensuring seamless connectivity across systems.
MuleSoft Anypoint Platform offers API management and integration capabilities within a user-friendly interface. With a range of connectors and the ability to handle integration patterns, it enables data integration across environments with support for API-led connectivity. High scalability, observability, batch processing, and tooling are key features, enhancing performance while simplifying deployment.
What are the standout features of MuleSoft Anypoint Platform?MuleSoft Anypoint Platform is employed by organizations for API management and seamless integration across systems in industries like retail and e-commerce. It connects enterprise applications in environments such as SAP and Salesforce. Users leverage it for data transformation and synchronization, achieving efficient real-time processing and a middleware layer across systems.
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