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AWS Step Functions vs IBM Workload Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.5
AWS Step Functions reduce development time and costs, enhance scalability and reliability, streamline workflows, and improve ROI.
Sentiment score
5.2
IBM Workload Automation is valuable for complex setups with trained teams, despite maintenance costs and slower performance on simpler networks.
 

Customer Service

Sentiment score
6.6
AWS Step Functions support is generally effective, especially for enterprise users, though experiences can vary for smaller organizations.
Sentiment score
8.3
Opinions on IBM Workload Automation's support vary; some praise it, while others face delays and inconsistent service.
I use enterprise support, which is excellent, providing responses within fifteen minutes.
The speed of reply and the content of their responses usually solve the problems that arise.
I would rate their support between eight and nine out of ten.
 

Scalability Issues

Sentiment score
7.6
AWS Step Functions is scalable and adaptable, efficiently handling high demand and diverse business needs for various users.
Sentiment score
7.0
IBM Workload Automation is preferred for scalability in complex scheduling, with minor challenges at higher scales, especially in time zones.
 

Stability Issues

Sentiment score
8.5
AWS Step Functions offers strong stability and reliability, ensuring uptime with contingency plans and integration of third-party services.
Sentiment score
8.8
IBM Workload Automation is viewed as reliable and stable, with minor issues resolved swiftly, boosting user confidence.
If one zone fails, others handle the demand, ensuring high availability.
 

Room For Improvement

AWS Step Functions needs better data handling, integration, pricing clarity, and dynamic coding to improve performance and usability.
IBM Workload Automation requires interface improvements, enhanced automation, better support, and lower maintenance costs to improve user experience.
There is room for improvement in terms of integration with other products.
The maintenance charges have increased significantly, and a lower cost would be beneficial.
 

Setup Cost

AWS Step Functions pricing is complex and variable, with mixed reviews on cost-effectiveness and integration benefits.
IBM Workload Automation is costly but offers flexible pricing models with cloud advantages and justifies expense with reliability and features.
Pricing for Step Functions is very cheap.
The cost is average, provided it is configured correctly.
 

Valuable Features

AWS Step Functions simplify pipeline creation with integration, visualization, automation, and advanced workflows, enhancing application development and execution.
IBM Workload Automation excels with dynamic scheduling, multiplatform integration, user-friendly GUI, real-time updates, and effective monitoring.
Step Functions provide seamless integration with AWS services, which enhances the speed of application development.
AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.
It was particularly valuable for its integration capabilities, allowing for execution of scripts and data migration.
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies.
 

Categories and Ranking

AWS Step Functions
Ranking in Workload Automation
9th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Business Process Management (BPM) (10th)
IBM Workload Automation
Ranking in Workload Automation
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Workload Automation category, the mindshare of AWS Step Functions is 1.7%, up from 0.4% compared to the previous year. The mindshare of IBM Workload Automation is 6.9%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Carlos Alberto Marangon - PeerSpot reviewer
Automate complex workflows with seamless AWS integration
Step Functions provide seamless integration with AWS services, which enhances the speed of application development. The JSON app launched recently allows us to define data execution more easily. The Standard Workflows feature includes error replay capabilities, which are crucial for efficient error management. The Amazon State Language (ASL) in JSON format facilitates workflow automation and accelerates the deployment of Step Functions.
Alberto-Ezquerra - PeerSpot reviewer
An intuitive dashboard with user-friendly interface and a holistic view that automatically schedules the production workload
The most valuable feature of IBM Workload Automation is its holistic view, which helps me find technical solutions quickly. For instance, if a customer has an issue completing their workload within a specific time frame, the tool provides enough information to identify and resolve the issue. One of the main challenges is dealing with data infrastructure problems and pending updates. Workload Automation helps me leverage current AI capabilities to recommend architectural updates to avoid these issues. It also allows me to balance CPU usage effectively, ensuring service level agreements are met. The interface is user-friendly and facilitates this process smoothly.
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Manufacturing Company
10%
Computer Software Company
9%
Insurance Company
7%
Financial Services Firm
33%
Computer Software Company
11%
Retailer
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
The primary use case was the execution of scripts and data migration related to data lakes. We were using Python and other AWS Step Functions ( /products/aws-step-functions-reviews ).
What advice do you have for others considering Amazon Step Functions?
I would recommend AWS Step Functions to others. Overall, I rate AWS Step Functions an eight out of ten.
What needs improvement with IBM Workload Automation?
IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly, and a lower cost would be beneficial.
What is your primary use case for IBM Workload Automation?
We use IBM Workload Automation ( /products/ibm-workload-automation-reviews ) as a scheduler. We install agents on the application servers and use scheduling to trigger jobs on other servers. Our us...
 

Also Known As

Amazon Step Functions, Step Functions
IBM Tivoli Workload Scheduler, IBM TWS
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
Find out what your peers are saying about AWS Step Functions vs. IBM Workload Automation and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.