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IBM Workload Automation vs Jitterbit Harmony comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
IBM Workload Automation is valuable for complex setups with trained teams, despite maintenance costs and slower performance on simpler networks.
Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
 

Customer Service

Sentiment score
8.3
Opinions on IBM Workload Automation's support vary; some praise it, while others face delays and inconsistent service.
Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
I would rate their support between eight and nine out of ten.
 

Scalability Issues

Sentiment score
7.0
IBM Workload Automation is preferred for scalability in complex scheduling, with minor challenges at higher scales, especially in time zones.
Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
 

Stability Issues

Sentiment score
8.8
IBM Workload Automation is viewed as reliable and stable, with minor issues resolved swiftly, boosting user confidence.
Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
 

Room For Improvement

IBM Workload Automation requires interface improvements, enhanced automation, better support, and lower maintenance costs to improve user experience.
Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
The maintenance charges have increased significantly, and a lower cost would be beneficial.
 

Setup Cost

IBM Workload Automation is costly but offers flexible pricing models with cloud advantages and justifies expense with reliability and features.
Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
 

Valuable Features

IBM Workload Automation excels with dynamic scheduling, multiplatform integration, user-friendly GUI, real-time updates, and effective monitoring.
Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies.
 

Categories and Ranking

IBM Workload Automation
Ranking in Workload Automation
11th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Jitterbit Harmony
Ranking in Workload Automation
19th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (34th), Cloud Data Integration (19th), Integration Platform as a Service (iPaaS) (14th)
 

Mindshare comparison

As of May 2025, in the Workload Automation category, the mindshare of IBM Workload Automation is 6.9%, down from 8.3% compared to the previous year. The mindshare of Jitterbit Harmony is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
With an easy setup phase in place, agent-based installation can be done in minutes
Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.
Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
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Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
851,371 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
33%
Computer Software Company
10%
Retailer
7%
Insurance Company
7%
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with IBM Workload Automation?
IBM needs to move away from its native terminology and adopt a more cloud-centric approach. For example, IBM still refers to machines as 'workstations,' whereas other systems, like Control-M, use m...
What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
 

Also Known As

IBM Tivoli Workload Scheduler, IBM TWS
Jitterbit, Jitterbit Harmony
 

Overview

 

Sample Customers

Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Find out what your peers are saying about IBM Workload Automation vs. Jitterbit Harmony and other solutions. Updated: April 2025.
851,371 professionals have used our research since 2012.