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Everbridge IT Alerting Reviews

Vendor: Everbridge
4.4 out of 5

What is Everbridge IT Alerting?

Featured Everbridge IT Alerting reviews

Everbridge IT Alerting mindshare

As of July 2025, the mindshare of Everbridge IT Alerting in the IT Alerting and Incident Management category stands at 7.8%, down from 9.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Alerting and Incident Management

PeerResearch reports based on Everbridge IT Alerting reviews

TypeTitleDate
CategoryIT Alerting and Incident ManagementJul 27, 2025Download
ProductReviews, tips, and advice from real usersJul 27, 2025Download
ComparisonEverbridge IT Alerting vs PagerDuty Operations CloudJul 27, 2025Download
ComparisonEverbridge IT Alerting vs OpsgenieJul 27, 2025Download
ComparisonEverbridge IT Alerting vs Splunk Cloud PlatformJul 27, 2025Download
Suggested products
TitleRatingMindshareRecommending
PagerDuty Operations Cloud4.422.2%97%37 interviewsAdd to research
Opsgenie4.014.6%100%14 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
12%
Manufacturing Company
8%
Healthcare Company
8%
Government
6%
Performing Arts
6%
Energy/Utilities Company
4%
University
4%
Educational Organization
4%
Comms Service Provider
4%
Media Company
3%
Transportation Company
3%
Insurance Company
3%
Wholesaler/Distributor
2%
Retailer
2%
Recreational Facilities/Services Company
2%
Legal Firm
1%
Real Estate/Law Firm
1%
Construction Company
1%
Pharma/Biotech Company
1%
Renewables & Environment Company
1%
Aerospace/Defense Firm
1%
Hospitality Company
1%
Paper And Forest Products
1%
Outsourcing Company
1%
Marketing Services Firm
1%
Logistics Company
1%
Non Profit
1%
Consumer Goods Company
1%

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Everbridge IT Alerting reviews

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PeerSpot user
Head of Business Continuity & Resilience at a manufacturing company with 5,001-10,000 employees
Verified user of Everbridge IT Alerting
Jun 6, 2024
Provides good detection and escalation features to reduce downtime

Pros

"One key aspect of the solution is that it can send information very quickly and is connected to different nodes."

Cons

"The solution's non-targeted communication with external parties could be enhanced."
PeerSpot user
Crisis Management Director at a healthcare company with 10,001+ employees
Verified user of Everbridge IT Alerting
Apr 29, 2022
Helps in identifying potential impact and allows us to see where our assets are in relation to a risk event

Pros

"I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful."

Cons

"I've worked closely with Everbridge teams in my previous positions too, and the one thing I would like to see is the distance. You have to measure it, and it's not really accurate. If we could have a general distance within the alert itself to tell us where the closest asset is, it would be useful. That's one thing I'd like to see."
Find out what your peers are saying about Everbridge IT Alerting. Updated July 2025
863,641 professionals have used our research since 2012.
PeerSpot user
Senior Principal Engineer, Network Systems at a comms service provider with 1,001-5,000 employees
Verified user of Everbridge IT Alerting
Sep 14, 2022
A reliable and intuitive solution that takes the guesswork out

Pros

"I manage the platform, and I don't really use it. The scheduling aspect of it is valuable where you create your groups and then either manually or via API call, you can initiate an alert. It'll look at the schedule and only contact those people who are on-call. So, it takes the guesswork out."

Cons

"You have to create schedules in Everbridge. It would be better if it could tie into an existing solution, such as Microsoft Exchange or Google Calendar, so that you don't have to create it in both places. That's one thing it lacks right now. You can't just say, "Hey, look at this Microsoft calendar. That's what we want to use." You have to create it in Everbridge."
PeerSpot user
Senior Crisis Consultant at a manufacturing company with 51-200 employees
Verified user of Everbridge IT Alerting
Feb 8, 2023
Helps with mass notifications and pooling of contacts, but needs better scalability and support for long SMS messages

Pros

"It's mainly for mass notification and pooling of contacts. Pooling of customers is valuable."

Cons

"I know that we get frustrated at the capacity of SMS messages. It's not very long, and if you want to send a long message, they end up sending you a link to the rest of the message."
DT
Manager of Incident Command at West Corporation
Verified user of Everbridge IT Alerting
Sep 30, 2020
Stable, responsive and helpful technical support, and the support calendars save us a lot of time

Pros

"The most valuable feature is the support calendars. "

Cons

"I would like to have a little bit more flexibility in the member portal."
PeerSpot user
Senior Systems Administrator for Enterprise Monitoring at a pharma/biotech company with 5,001-10,000 employees
Verified user of Everbridge IT Alerting
May 13, 2021
Interactive and helpful dashboard, robust API, good integration with ServiceNow, and descriptive reporting

Pros

"The post mortem reports are descriptive, indicating who joined the call and when."

Cons

"The incident templates can get complex and hard to troubleshoot, so it helps to focus on keeping it simple."
PeerSpot user
Principal Architect at a energy/utilities company with 10,001+ employees
Verified user of Everbridge IT Alerting
Jan 25, 2021
Very robust, with multiple modules that can be leveraged

Pros

" A robust solution with multiple modules that can be leveraged. "

Cons

"Lacks ability to customize messages."
CQ
Director Of Service Operations at Finastra
Verified user of Everbridge IT Alerting
Nov 11, 2019
We have seen substantial savings with its usage as it drives down our MTTR

Pros

"By leveraging Everbridge, with a few clicks of a mouse, we are able to go in and request as many teams as we require to respond to an incident and bring them together to collaborate much faster. "

Cons

"The initial setup was very complex. We did not have a very good experience with our initial deployment. Most of this was due to customizations in our ServiceNow instance."