IT Central Station is now PeerSpot: Here's why

Everbridge IT Alerting Pros

DT
Manager of Incident Command at West Corporation
The most valuable feature is the support calendars.
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LP
Crisis Management Director at a healthcare company with 10,001+ employees
I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful.
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BM
Senior Systems Administrator for Enterprise Monitoring at a pharma/biotech company with 5,001-10,000 employees
The post mortem reports are descriptive, indicating who joined the call and when.
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Buyer's Guide
Everbridge IT Alerting
August 2022
Learn what your peers think about Everbridge IT Alerting. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,645 professionals have used our research since 2012.
SR
Principal Architect at a energy/utilities company with 10,001+ employees
A robust solution with multiple modules that can be leveraged.
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Everbridge IT Alerting Cons

DT
Manager of Incident Command at West Corporation
I would like to have a little bit more flexibility in the member portal.
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LP
Crisis Management Director at a healthcare company with 10,001+ employees
I've worked closely with Everbridge teams in my previous positions too, and the one thing I would like to see is the distance. You have to measure it, and it's not really accurate. If we could have a general distance within the alert itself to tell us where the closest asset is, it would be useful. That's one thing I'd like to see.
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BM
Senior Systems Administrator for Enterprise Monitoring at a pharma/biotech company with 5,001-10,000 employees
The incident templates can get complex and hard to troubleshoot, so it helps to focus on keeping it simple.
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Buyer's Guide
Everbridge IT Alerting
August 2022
Learn what your peers think about Everbridge IT Alerting. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,645 professionals have used our research since 2012.
SR
Principal Architect at a energy/utilities company with 10,001+ employees
Lacks ability to customize messages.
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Buyer's Guide
Everbridge IT Alerting
August 2022
Learn what your peers think about Everbridge IT Alerting. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,645 professionals have used our research since 2012.