Everbridge IT Alerting Pros
DT
DavidTutko
Manager of Incident Command at West Corporation
The most valuable feature is the support calendars.
View full review »LP
reviewer1846215
Crisis Management Director at a healthcare company with 10,001+ employees
I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful.
View full review »BM
reviewer1555503
Senior Systems Administrator for Enterprise Monitoring at a pharma/biotech company with 5,001-10,000 employees
The post mortem reports are descriptive, indicating who joined the call and when.
View full review »Buyer's Guide
Everbridge IT Alerting
August 2022

Learn what your peers think about Everbridge IT Alerting. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,645 professionals have used our research since 2012.
SR
reviewer1482084
Principal Architect at a energy/utilities company with 10,001+ employees
A robust solution with multiple modules that can be leveraged.
View full review »Everbridge IT Alerting Cons
DT
DavidTutko
Manager of Incident Command at West Corporation
I would like to have a little bit more flexibility in the member portal.
View full review »LP
reviewer1846215
Crisis Management Director at a healthcare company with 10,001+ employees
I've worked closely with Everbridge teams in my previous positions too, and the one thing I would like to see is the distance. You have to measure it, and it's not really accurate. If we could have a general distance within the alert itself to tell us where the closest asset is, it would be useful. That's one thing I'd like to see.
View full review »BM
reviewer1555503
Senior Systems Administrator for Enterprise Monitoring at a pharma/biotech company with 5,001-10,000 employees
The incident templates can get complex and hard to troubleshoot, so it helps to focus on keeping it simple.
View full review »Buyer's Guide
Everbridge IT Alerting
August 2022

Learn what your peers think about Everbridge IT Alerting. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,645 professionals have used our research since 2012.
SR
reviewer1482084
Principal Architect at a energy/utilities company with 10,001+ employees
Lacks ability to customize messages.
View full review »Buyer's Guide
Everbridge IT Alerting
August 2022

Learn what your peers think about Everbridge IT Alerting. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
622,645 professionals have used our research since 2012.