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Dynatrace vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Log Management
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
347
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (2nd), Container Monitoring (1st), AIOps (3rd)
Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of Dynatrace is 5.0%, down from 6.9% compared to the previous year. The mindshare of Grafana Loki is 8.7%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Volodymyr Bondarchuk - PeerSpot reviewer
Integrations enhance monitoring but problem-solving proves challenging
Different types of integrations with various sources are the most helpful and useful features of Grafana Loki that I found for myself. As part of Kubernetes technology, I noticed benefits from using this product such as availability, configuration balancing, high availability solutions for high performance, and failover clustering. It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It reduces time and provides detailed info, showing problem correlation, and a single point of diagnosis."
"We are able to prevent the major downtimes by proactive monitoring alerts."
"It gives us visibility into the product and what we are doing operationally."
"Performance has improved substantially since we started using it."
"The most valuable function is the ability to replay a customer session."
"The most valuable feature of the solution would be the level of visibility that you get. I haven't seen anything that gives us that level of visibility yet"
"Mean time to root cause analysis decreased drastically."
"Finds issues that previously occupied people for months."
"The log collection feature is good and the solution is easily understandable. v"
"Different types of integrations with various sources are the most helpful and useful features of Grafana Loki that I found for myself."
"Grafana Loki is easy to monitor and detect errors."
"The most valuable feature of the solution is the tool's GUI. The solution's GUI is very user-friendly."
"The tool can be used in multi-cluster environments."
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"There are new features like that pilot code and things like that for profiling."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
 

Cons

"​The integration between the web monitoring of Dynatrace and OneAgent. ​"
"The integration of the tools is getting there. It is still not there yet, because we still have to get a lot of tools to put together."
"The flexibility when it comes to integrating with other tools is very low."
"Right now, there is a log analysis feature. This is maybe a little more deeper than the log analytics in comparison to other tools, like Splunk or Sumo Logic. If Dynatrace can come up with this replay feature, that would be great."
"The GUI has the most room for improvement. Sometimes, it can be a little cumbersome to find things and be able to create your own views, or be able to dig in and understand where things are."
"The functionality needs improvement."
"In the new Dynatrace solution, support for legacy applications is still not there. ​"
"We have a load testing team, they completely rely on the reporting for analyzing the data. They should have a template to create a report and they should have something to auto-deliver the report into your email box."
"The solution's scalability depends on the team managing the Grafana instance."
"I would rate Grafana Loki a seven out of ten because it is open source, and sometimes there can be problems that are difficult to fix without official support."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"We had a well-structured dashboard with a functional query. However, an issue arose when the Kubernetes pod restarted. The statistics from our Grafana query would reset, dropping to zero and starting anew. This was particularly noticeable with linear graphs, which are expected to show consistent growth."
"The correlation of requests is not simple in Grafana Loki and can be improved."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"The product must improve its UI."
"The platform's stability needs improvement."
 

Pricing and Cost Advice

"Decodes on less used/popular protocols are available, but they should be included. Additional investment should not be required."
"Its license is a bit expensive. We renew it yearly."
"Always gives good ROI and total cost of ownership."
"Our annual costs were about the same for both AppDynamics and Dynatrace."
"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
"The price range is quite high."
"While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly."
"The licensing for Dynatrace is high. If you want to go for monitoring solutions, then why Dynatrace? If you have a particular budget, you can go for many other monitoring tools - apart from Dynatrace - and they can help you more and give more data than Dynatrace can. It's not worth the money that you spend for Dynatrace."
"My company doesn't need to pay for the licensing cost of the solution."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
"Grafana Loki is an open-source solution."
"We use a free version."
"Grafana Loki is a free, open-source solution."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"You can use the free version of Grafana Loki on-premises."
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Top Industries

By visitors reading reviews
Educational Organization
29%
Financial Services Firm
18%
Computer Software Company
8%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
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Find out what your peers are saying about Dynatrace vs. Grafana Loki and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.