We performed a comparison between Dynatrace and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. LogRhythm SIEM could improve its SOAR and NDR features, platform stability, and MDI integration. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. LogRhythm SIEM's setup is considered to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to add-ons.
ROI: Dynatrace users said the solution saved them money and reduced downtime. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
"Stability has been very nice, and Dynatrace runs on the Linux system."
"You don't have to configure it. It just needs to be installed."
"Dynatrace is stable."
"The features that we find most valuable are automatic root cause detection, topology discovery, and session replay."
"The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions."
"Quick root cause analysis"
"Dynatrace gives us and our clients information about all layers and components of their platform, including the most important starting point for us: real-time and historical end user experience."
"24/7, all transactions: The fact that every transaction is captured gives us the possibility of acting on every exception. But it also shows us what happens when everything works well, so we can compare it with the moment something goes wrong."
"We should be able to response to threats and gain visibility into our environment that we don't currently have."
"LogRhythm's GUI is easy to explore. We also like other features, such as its integration with other security solutions, log correlation, and the deployment of use cases."
"Overall effectiveness is very good. I like how it is oriented to both analysts and technical support people. It's easily adopted by end users as much as by technologists."
"We use this solution to examine disparate log sources and provide a cohesive method to search for anomalous behavior."
"AXON has the ability to add and compare use cases."
"LogRhythm does a very good job of helping SOCs manage their workflows."
"The initial setup is pretty easy."
"It seems like it will scale easily with the way our environment is set up."
"The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers."
"The AppMon 6.5 is problematic in configuring. It is little finicky. When we configured the JVM, it did not work."
"The challenge with AppMon is, what if you don't have an AppMon agent on a host, but it talks to the database. It talks to it, but I don't have either a host agent or an AppMon agent on it. That has been a challenge, but I believe the Dynatrace agent, the OneAgent, will solve that, potentially."
"Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened."
"I find it is very difficult to train someone in using this application. As amazing as it can be, the learning curve is extensive."
"The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better."
"It is always requiring us to update the Dynatrace client."
"What needs improvement in Dynatrace is its dashboard. Creating dashboards in Dynatrace is good, but compared to Grafana, which is integrated with Broadcom DX APM, the resulting dashboard in Dynatrace isn't as clear. The Dynatrace dashboard needs to be more graphic."
"Move it to Linux. I would like to see it get off the SQL Server."
"One of the challenges of the SIEM for the LogRhythm 7 platform is the amount of time it takes to bring new log sources into the MDI."
"It will definitely help if the parsing side would be much easier, meaning it would be better if we could easily make adjustments on the parser, both on standard and non-standard log sources."
"The log storage capacity should be increased."
"Sometimes, the tool fails to get the correlated events that triggered the alerts."
"My biggest issue - I know that they say they're doing it - is that the API-building is extremely important. They keep saying it's coming, it's coming. It's not coming fast enough. I don't care if they need to double their team size to get it out there quicker, the world is already in the cloud and we can't monitor it. That's a big problem for us. My boss keeps coming to me about it. That's an issue."
"Sometimes the Platform Manager crashes because it's built around Windows."
"I have probably submitted half a dozen log parser requests, and I keep finding more stuff that we need to keep an eye on that doesn't have a definition in LogRhythm."
Dynatrace is ranked 4th in Log Management with 340 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. Dynatrace is rated 8.8, while LogRhythm SIEM is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Microsoft Sentinel, Wazuh and Fortinet FortiSIEM. See our Dynatrace vs. LogRhythm SIEM report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
