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NAKIVO Backup & Replication vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
<p>NAKIVO Backup &amp; Replication offers quick deployment, minimal maintenance, and excellent ROI, providing cost-effectiveness and operational efficiency.</p>
Sentiment score
1.0
Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.
In terms of money, we have saved more, and because we are able to replicate everything from production to DR, we can now seamlessly work in any environment we want.
System Engineer at NetSolutions Ghana Ltd
I have seen a return on investment through money savings and time efficiency.
Business Consulting at Gestion IT
 

Customer Service

Sentiment score
7.8
<p>NAKIVO Backup &amp; Replication offers responsive 24/7 support, praised for expertise, though some report lengthy response times in urgent cases.</p>
Sentiment score
8.8
Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.
Their support is good and responsive when required.
Co-Owner at a tech services company with 11-50 employees
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Scalability Issues

Sentiment score
7.8
<p>NAKIVO Backup &amp; Replication is praised for its scalability, adaptability, platform integration, and efficient performance in diverse environments.</p>
Sentiment score
6.2
Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.
In terms of scalability, I see that it has a very specific licensing method, so it will always be based on the needs that the client has and it can grow as the client grows.
Business Consulting at Gestion IT
 

Stability Issues

Sentiment score
8.0
<p>NAKIVO Backup &amp; Replication is praised for stability, reliability, and efficiency, handling daily backups smoothly even in demanding conditions.</p>
Sentiment score
7.2
Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.
They are built with newer technology and processes, needing less support.
Co-Owner at a tech services company with 11-50 employees
 

Room For Improvement

<p>NAKIVO Backup &amp; Replication needs enhanced cloud support, integration, automation, recovery options, user interface, backup speed, and licensing.</p>
Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.
They had given a feature of real-time replication which they stopped in NAKIVO.
Co-Owner at a tech services company with 11-50 employees
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Setup Cost

<p>NAKIVO Backup &amp; Replication is a cost-effective solution with flexible licensing, easy setup, and significant savings over competitors.</p>
Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.
The pricing is very low, and the licensing process makes it easy to obtain any quote.
Business Consulting at Gestion IT
The product is affordable even for smaller organizations.
Co-Owner at a tech services company with 11-50 employees
 

Valuable Features

<p>NAKIVO Backup &amp; Replication is valued for its ease of use, efficient features, security, and competitive pricing in VM backup.</p>
Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.
The VM, restore, and file recovery capabilities are considered gold standards.
Co-Owner at a tech services company with 11-50 employees
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Categories and Ranking

NAKIVO Backup & Replication
Ranking in Backup and Recovery
13th
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
94
Ranking in other categories
Disaster Recovery (DR) Software (11th)
Unitrends
Ranking in Backup and Recovery
29th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of NAKIVO Backup & Replication is 1.2%, down from 1.6% compared to the previous year. The mindshare of Unitrends is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NAKIVO Backup & Replication1.2%
Unitrends0.7%
Other98.1%
Backup and Recovery
 

Featured Reviews

EDERLEY TERRERO - PeerSpot reviewer
Business Consulting at Gestion IT
Robust data protection has safeguarded mailboxes and disaster recovery for our clients
NAKIVO Backup & Replication has released many updates lately and at this point it works excellently. Needs will always appear, particularly around the AI topic and other things that come out over time. I understand that solutions always have to keep moving forward, but so far I see it as excellent.I give it a nine because nothing is perfect. There are always solutions, and NAKIVO Backup & Replication is a tool that adapts perfectly to certain needs. However, we cannot dismiss that there are powerful solutions on the market that have been around for much longer. I rate it a nine because we can always improve.
Derek Schneider - PeerSpot reviewer
Manager, Information Technology at a hospitality company with 201-500 employees
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
9%
Construction Company
9%
Comms Service Provider
8%
Construction Company
15%
Manufacturing Company
12%
Retailer
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise16
Large Enterprise9
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
What is your experience regarding pricing and costs for Nakivo?
My experience with pricing, setup cost, and licensing shows that NAKIVO Backup &amp; Replication is more price-efficient than other solutions, and we are satisfied with the pricing.
What needs improvement with Nakivo?
Improving NAKIVO Backup &amp; Replication involves addressing the hassle of choosing the right license level when starting out, especially with specific requirements, and the lack of macOS support ...
What needs improvement with Unitrends?
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...
What is your primary use case for Unitrends?
Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...
What advice do you have for others considering Unitrends?
Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint d...
 

Overview

 

Sample Customers

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about NAKIVO Backup & Replication vs. Unitrends and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.