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UiPath Platform vs Verint Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
828
Ranking in other categories
Agentic Automation (1st)
Verint Robotic Process Auto...
Ranking in Robotic Process Automation (RPA)
45th
Average Rating
0.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of UiPath Platform is 22.0%, down from 26.8% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.
Raun Kilgo - PeerSpot reviewer
It lightens the workload while giving our clients greater visibility into what's being done and how
I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"Web scraping is quite good since it offers a lot of possibilities."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The best feature of Automate is its ease of use, which is a major selling point."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"It gives us a central place to schedule tasks and run them distributed."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"Orchestrator is the most valuable feature."
"I have trained people to use this product and it is so easy to use that even on the first day, people are able to start working with it."
"Overall, the most valuable aspects are the automation, UI navigation, and orchestration."
"Valuable features include rapid development and the scale of solution. The most valuable feature would be accuracy: The ability to perform the same job accurately and consistently."
"My favorite feature is Document Understanding. I haven't used most of the new features, such as AI-enhanced document processing and process mining. The document understanding feature is especially valuable because I can use it to extract and process invoice data efficiently. It enables the quick and accurate handling of structured and unstructured data."
"Orchestrator and features such as Queues Triggers are helpful in monitoring the ports and looking after the performance."
"A key feature of this solution is its built-in VM orchestration capabilities, allowing us to manage virtual machines without additional setup."
"The most valuable feature is the ability to stop the process after it has been started by an individual user."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
 

Cons

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"Fortra's Automate is not as reliable as I would like it to be."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The documentation is not that great."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"I want our relationship to be better because of the nature of what we do."
"We cannot utilize the UiPath community edition license to operate any bots that we have created using that version in an enterprise environment."
"While doing web automation, I am facing a selector issue. In the web portal, we need to capture a screen element. For capturing the screen element, when I run the job the next time, it fails because the limit is not recognized. It is very difficult to make the selector stable. It is not easy."
"UiPath is limited to one application at a time and cannot process two applications simultaneously."
"My only complaint is that I hate VB.NET. If I had to pick a language, it would not be VB.NET. That whole .NET framework is just overly complicated. But I can understand why it's necessary for the use case of RPA."
"Most of our PDFs are scanned PDFs and the OCR does not always capture all the information correctly. That's why the document understanding feature will be good for us."
"A self-coding robot can be a very useful tool in the future."
"The initial setup is complex. Building the organizational scalability is more complex: How to combine process knowledge, programming knowledge, and maintenance knowledge, since these are three different types of skills which are needed. It's not straightforward to do in a global company."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
 

Pricing and Cost Advice

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"Once you buy the software, you just pay for the support for backend help."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I can estimate our licensing costs are approximately $100,000 USD per year."
"Licensing can be cumbersome and makes overall pricing needs somewhat hard to forecast, but not too difficult once the tool is scaled."
"Previously, we were not using automation operations. I believe we have now reduced costs significantly, which justifies the cost we are paying for the service."
"It would be nice if you could just buy the product instead of having the annual rate license renewals. It's expensive, but I guess we'll have to see what the ROI truly is."
"UiPath's pricing and licensing have been reasonable and manageable for us. Despite challenges in constantly monitoring SharePoint folders, UiPath has worked well within our resources. We have a fully dedicated, unattended license for our invoice processing, which needs to be a top priority and is always running throughout the day. We have another one for all of our other scheduled automations, and we've been pleased with that so far."
"Our licensing fees are approximately $140,000 USD annually, which includes all of the bots, Orchestrator, and the Studio."
"UiPath is expensive."
"From what I know, UiPath's licensing has a reasonable cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
7%
Healthcare Company
6%
Computer Software Company
17%
Financial Services Firm
15%
Manufacturing Company
9%
Government
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
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Comparisons

 

Also Known As

HelpSystems Automate, Automate
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No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
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