We performed a comparison between Trend Micro ServerProtect and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The stability is very good."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is stable and scalable."
"Ability to get forensics details and also memory exfiltration."
"Performance is very good."
"Allows us to protect OneDrive and SharePoint, and emails too."
"I use this solution for data blocking, software protection, and frame protection."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"The most valuable features are the anti-malware and antivirus capabilities."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"It helps us quickly address potential issues and provides us with valuable insights."
"The product allows us to focus on endpoint and antivirus protection."
"It is a very complete platform."
"Provides visibility into the chain of attack and threats that use valid operating system processes to execute attacks."
"The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation."
"The threat analysis functionality is good."
"The EDR and reports were helpful in improving our organization."
"It is a scalable solution...The initial setup was straightforward."
"Technical support is excellent."
"The SIEM could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"We find the solution to be a bit expensive."
"I haven't seen the use of AI in the solution."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"ZTNA can improve latency."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The endpoint protection could always be stronger."
"The cost is very high and it should be lower to be more competitive."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"Notifications are not very good with Trend Micro."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Could include additional features such as an intrusion prevention system."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"This solution could have greater granular control on how certain applications work."
"The GUI and reporting should be addressed and the product's administration features need fine tuning."
"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"The solution needs expanded endpoint query tools."
"Sensor deployment requires extensive fine-tuning, and creating deployment packages is time-consuming."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out."
Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 61 reviews. Trend Micro ServerProtect is rated 7.8, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our Trend Micro ServerProtect vs. VMware Carbon Black Endpoint report.
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