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TIBCO BusinessWorks vs Workato comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
TIBCO BusinessWorks is valued for its flexibility and reliability, seen as a worthwhile investment despite ROI calculation challenges.
Sentiment score
3.9
Workato offers quick integration, enhances productivity, consolidates systems, reduces manual tasks, optimizes costs, and ensures faster ROI.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
Director at Infoteck Solutions
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
Integration Engineer
In my experience, we have seen a return on investment, with results visible within a week.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
 

Customer Service

Sentiment score
6.2
TIBCO BusinessWorks customer service is generally efficient but varies by region, with some users experiencing delays and expertise issues.
Sentiment score
5.9
Workato's customer service is praised for responsiveness, though complex issues may face delays due to product and time zone constraints.
The technical support from TIBCO BusinessWorks is very good.
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider with 1,001-5,000 employees
Customer service is very helpful.
Software Developer at Telkom Mobile
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
CTO at Atulya Abhinav Tech Private Limited
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
Workato's support is robust, featuring first and second-level support.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.6
TIBCO BusinessWorks is seen as scalable, but cost, licensing, infrastructure, and specific limitations impact its effectiveness.
Sentiment score
6.0
Workato is praised for its scalability, efficiently managing applications and cloud operations, though large datasets may impact performance.
It is not like AWS where I can add memory or more servers.
Software Developer at Telkom Mobile
There are scalability limitations with Workato.
CTO at Atulya Abhinav Tech Private Limited
Allows dynamic connection switching at runtime.
Technical Consultant at Intercede Solutions
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
Director at Infoteck Solutions
 

Stability Issues

Sentiment score
7.4
TIBCO BusinessWorks is stable with minimal downtime, but newer versions face upgrade issues; version 5.14 is preferred.
Sentiment score
6.7
Workato is praised for stability and reliability, with minor issues occasionally reported, and generally receives high user ratings.
It is stable, however, every now and then, it just ends.
Software Developer at Telkom Mobile
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
Practice Manager at a consultancy with 201-500 employees
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
CTO at Atulya Abhinav Tech Private Limited
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Room For Improvement

TIBCO BusinessWorks needs cloud improvements, better integration, refined pricing, enhanced monitoring, and easier external tool integration for users.
Workato requires improvements in user features, licensing clarity, complex integration, scalability, security, and AI for better functionality.
The learning curve takes time compared to webMethods.
Senior Analyst at Etisalat
They should ensure that what was working in the previous version must also work in the new version of BW six.
Software Developer at Telkom Mobile
Performance and latency could be enhanced.
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider with 1,001-5,000 employees
The team is actively working on customizing the platform per client requirements and is rapidly releasing features to address these limitations.
Technical Consultant at IST Technology
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
CTO at Atulya Abhinav Tech Private Limited
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
 

Setup Cost

TIBCO BusinessWorks is costly, favoring larger enterprises, but price adjustments make it more accessible starting at €2000.
Workato's enterprise pricing is based on usage with possible costs up to $130K annually, viewed as high but efficient.
Pricing is for an enterprise application, so the company pays for it with a company license.
Software Developer at Telkom Mobile
The current licensing cost for the product involves our resource sourcing team for negotiations.
E2E Delivery Expert - Ignite Delivery & Technical Enablement at a comms service provider with 1,001-5,000 employees
Higher volume is less expensive, but in general, it is kind of pricey.
Principal Consultant at Grail Automation
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
Technical Consultant at Intercede Solutions
 

Valuable Features

TIBCO BusinessWorks is renowned for its user-friendly GUI, scalability, robust integration, and real-time processing capabilities.
Workato offers user-friendly, no-code integration and automation, boosting business efficiency with pre-built connectors and flexible application connections.
It's a great software application for the middleware use cases to connect the front channels to the back ends in a secure and safer way.
Senior Analyst at Etisalat
Drag and drop make it easier to build the service end to end.
Software Developer at Telkom Mobile
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger
It comes with pre-built connectors, eliminating the need to write APIs.
Senior Software Engineer at a tech vendor with 5,001-10,000 employees
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
Technical Consultant at Intercede Solutions
 

Categories and Ranking

TIBCO BusinessWorks
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
29
Ranking in other categories
Data Integration (18th)
Workato
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
28
Ranking in other categories
Integration Platform as a Service (iPaaS) (5th)
 

Mindshare comparison

TIBCO BusinessWorks and Workato aren’t in the same category and serve different purposes. TIBCO BusinessWorks is designed for Data Integration and holds a mindshare of 0.9%, up 0.9% compared to last year.
Workato, on the other hand, focuses on Integration Platform as a Service (iPaaS), holds 4.5% mindshare, up 3.2% since last year.
Data Integration Market Share Distribution
ProductMarket Share (%)
TIBCO BusinessWorks0.9%
SSIS4.0%
Informatica Intelligent Data Management Cloud (IDMC)3.7%
Other91.4%
Data Integration
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Workato4.5%
Boomi iPaaS8.6%
Microsoft Azure Logic Apps7.2%
Other79.7%
Integration Platform as a Service (iPaaS)
 

Featured Reviews

CL
Software Developer at Telkom Mobile
Drag and drop capabilities simplify service development for easy building
It is drag and drop. Drag and drop make it easier to build the service end to end. It is easier to build services with BusinessWorks. When I have an architecture designed to plug in the service itself with BW, it makes things much easier. It is easy to integrate, especially when the architecture is well-designed.
SS
API Integration Architect, Sr Manager at Beauty Tech Retail Domain
Intuitive automation streamlines workflows with room for more deployment options
The best features I appreciate about Workato are how intuitive it is, its low-code, no-code feature, and its true cloud-native environment where we don't need to worry about infrastructure settings and fine-tuning. Though I find the task-based usage in Workato challenging, requiring careful workflow design. The benefits from using Workato include automating workflows using the low-code approach, demonstrating while creating workflows, and making changes on the go. These capabilities enable faster delivery compared to our earlier work environments when using hybrid integration platform or MuleSoft. The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft. The ease of deployment is a distinct feature when compared to Tipco, MuleSoft, or any other integration tool. The delivery time is drastically reduced, allowing changes to be made immediately and demonstrated.
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879,768 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Retailer
7%
Manufacturing Company
6%
Computer Software Company
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise23
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What is your experience regarding pricing and costs for TIBCO BusinessWorks?
The current licensing cost for the product involves our resource sourcing team for negotiations. It depends on the type of licenses being used, whether perpetual or not. Sourcing manages these aspe...
What needs improvement with TIBCO BusinessWorks?
There could be improvement areas in TIBCO BusinessWorks because every area needs to improve as the industry is demanding and traffic is increasing. Performance and latency could be enhanced. Additi...
What needs improvement with Workato?
In Workato, there are some limitations regarding very high transactional data in file formats. For instance, we have a 90-minute job timeout, and queues larger than 10,000 size will be purged. Addi...
What is your primary use case for Workato?
The usual use cases for Workato include real-time data processing from either SFTP or SAS, and we have implemented multiple use cases for our clients in the past 3.5 years. For example, the employe...
What advice do you have for others considering Workato?
I have been working with clients for Workato implementation, focusing on consulting and implementing solutions for their business needs. We automate basic workflows and handle various complexities ...
 

Overview

 

Sample Customers

Euler Hermes, QSuper, Scandinavian Airlines
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about TIBCO BusinessWorks vs. Workato and other solutions. Updated: May 2023.
879,768 professionals have used our research since 2012.