Try our new research platform with insights from 80,000+ expert users

TIBCO BusinessWorks vs Workato comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
TIBCO BusinessWorks offers flexibility and reliability, with ROI seen in two years, ensuring smooth development and overall satisfaction.
Sentiment score
4.9
Workato users achieve over 40% ROI, enjoying efficiency, reduced costs, and productivity boosts with quick visible results.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
6.1
TIBCO BusinessWorks customer service is generally efficient with knowledgeable teams, though experiences vary in responsiveness and problem-solving.
Sentiment score
5.9
Workato's customer service is praised for responsiveness and helpfulness, with room for improved availability and faster complex issue resolution.
Customer service is very helpful.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
 

Scalability Issues

Sentiment score
6.9
TIBCO BusinessWorks is scalable, handling large data, but costs and licensing can limit expansion, especially on-premise.
Sentiment score
6.2
Workato offers impressive scalability with multi-region support, though challenges exist with high data volumes and GUI complexities.
It is not like AWS where I can add memory or more servers.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
 

Stability Issues

Sentiment score
7.6
TIBCO BusinessWorks is stable but faces challenges post version 5.14; users report memory spikes and require hotfixes for issues.
Sentiment score
6.3
Workato offers high stability on AWS with occasional connector and data load issues, yet users rate it 7 to 10.
It is stable, however, every now and then, it just ends.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
 

Room For Improvement

TIBCO BusinessWorks needs stability, cloud adoption, user-friendliness enhancements, better pricing, and improved support for non-technical users and monitoring.
Workato needs improvements in collaboration, API management, scalability, customization, integration, dashboard, AI, testing, deployment, and global presence.
The learning curve takes time compared to webMethods.
They should ensure that what was working in the previous version must also work in the new version of BW six.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
Currently, there's no way to set breakpoints to stop the process and debug an error as you can in other tools like webMethods.
 

Setup Cost

TIBCO BusinessWorks is costly, especially for medium-sized companies, with discounts mainly benefiting large organizations through Enterprise License Agreements.
Enterprise buyers find Workato pricing reasonable and cost-effective, offering customizable and extensible solutions compared to competitors.
Pricing is for an enterprise application, so the company pays for it with a company license.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
 

Valuable Features

TIBCO BusinessWorks offers user-friendly, robust performance and scalable integration with efficient service creation and extensive legacy and cloud support.
Workato offers ease of use with intuitive automation, robust security, and versatile integration features, enhancing efficiency and productivity.
It's a great software application for the middleware use cases to connect the front channels to the back ends in a secure and safer way.
Drag and drop make it easier to build the service end to end.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
 

Categories and Ranking

TIBCO BusinessWorks
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
28
Ranking in other categories
Data Integration (17th)
Workato
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Integration Platform as a Service (iPaaS) (5th)
 

Mindshare comparison

TIBCO BusinessWorks and Workato aren’t in the same category and serve different purposes. TIBCO BusinessWorks is designed for Data Integration and holds a mindshare of 1.1%, up 0.8% compared to last year.
Workato, on the other hand, focuses on Integration Platform as a Service (iPaaS), holds 5.0% mindshare, up 4.3% since last year.
Data Integration
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Moustafa Fares - PeerSpot reviewer
Connects systems securely, simplifies data communication, and benefits from AI integration potential
I would like to see an AI project with BusinessWorks. I haven't worked with cloud architecture using BusinessWorks, so I would like to work with it as a cloud architect. I am still learning the documentation, so I don't have a complete experience with TIBCO. The learning curve takes time compared to webMethods.
Isaac Viana - PeerSpot reviewer
Integration support simplifies automation and reduces errors without existing frustrations
In Workato, I can see everything that goes behind the process. You can see how everything works, how the tool works in the background. If something goes bad and an error appears, I can see why it happened. The best features Workato offers, in my opinion, are the easy integration with many different types of tools. The Workato interface is so easy to use. Workato has impacted my organization positively by reducing errors, which is one of the most important improvements I can see, and one great thing is that in Workato I can do many things that the main BPA platform we use does not do. Error reduction has helped our team in Workato as we can see more details about the most common errors and what makes everything go bad. With this specific data, we can develop a new and better solution. Workato helped us to do this. We can see more details about the errors and solve them. Workato has improved a lot of my work because there I can develop many flows easier and faster. At this moment, I do not have anything that frustrates me.
report
Use our free recommendation engine to learn which Data Integration solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
9%
Retailer
7%
Manufacturing Company
6%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What do you like most about TIBCO BusinessWorks?
The ability to link to different technologies is valuable to us.
What is your experience regarding pricing and costs for TIBCO BusinessWorks?
Pricing is for an enterprise application, so the company pays for it with a company license. Everything comes packaged with the license.
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
Regarding improvements for Workato, there was an incident when we wanted a specific feature implemented, and the process was quite lengthy as we had to raise a ticket, track the ticket, and wait fo...
What is your primary use case for Workato?
I have used Workato for almost six months in my company to integrate different platforms using this Workato tool. The main use case of using Workato is that Workato is an integration platform, wher...
 

Overview

 

Sample Customers

Euler Hermes, QSuper, Scandinavian Airlines
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about TIBCO BusinessWorks vs. Workato and other solutions. Updated: May 2023.
865,295 professionals have used our research since 2012.