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TIBCO BusinessWorks vs Workato comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
TIBCO BusinessWorks is valued for its flexibility and reliability, seen as a worthwhile investment despite ROI calculation challenges.
Sentiment score
4.2
Workato boosts productivity and cost savings with automation, faster setups, and improved operations, achieving 40% ROI within a week.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
 

Customer Service

Sentiment score
6.2
TIBCO BusinessWorks customer service is generally efficient but varies by region, with some users experiencing delays and expertise issues.
Sentiment score
6.2
Workato's customer service is praised for responsiveness and effectiveness, though some note time zone limitations in assistance.
The technical support from TIBCO BusinessWorks is very good.
Customer service is very helpful.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
 

Scalability Issues

Sentiment score
6.6
TIBCO BusinessWorks is seen as scalable, but cost, licensing, infrastructure, and specific limitations impact its effectiveness.
Sentiment score
5.9
Workato is scalable and elastic but may face challenges with high data volumes and specific configuration needs.
It is not like AWS where I can add memory or more servers.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
 

Stability Issues

Sentiment score
7.4
TIBCO BusinessWorks is stable with minimal downtime, but newer versions face upgrade issues; version 5.14 is preferred.
Sentiment score
6.6
Workato is stable and efficient for daily tasks, though issues may occur with large data volumes and CSV limits.
It is stable, however, every now and then, it just ends.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
 

Room For Improvement

TIBCO BusinessWorks needs cloud improvements, better integration, refined pricing, enhanced monitoring, and easier external tool integration for users.
Workato needs enhancements in collaboration, API management, UI improvements, data handling, customization, and AI integration for better efficiency.
The learning curve takes time compared to webMethods.
They should ensure that what was working in the previous version must also work in the new version of BW six.
Performance and latency could be enhanced.
The team is actively working on customizing the platform per client requirements and is rapidly releasing features to address these limitations.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
 

Setup Cost

TIBCO BusinessWorks is costly, favoring larger enterprises, but price adjustments make it more accessible starting at €2000.
Workato offers competitive, flexible pricing from $50K-$130K annually, suitable for scalable integrations with no hidden costs.
Pricing is for an enterprise application, so the company pays for it with a company license.
The current licensing cost for the product involves our resource sourcing team for negotiations.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
 

Valuable Features

TIBCO BusinessWorks is renowned for its user-friendly GUI, scalability, robust integration, and real-time processing capabilities.
Workato simplifies integration with pre-built connectors and a user-friendly interface, empowering non-technical users with low-code solutions.
It's a great software application for the middleware use cases to connect the front channels to the back ends in a secure and safer way.
Drag and drop make it easier to build the service end to end.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
 

Categories and Ranking

TIBCO BusinessWorks
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
29
Ranking in other categories
Data Integration (15th)
Workato
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
27
Ranking in other categories
Integration Platform as a Service (iPaaS) (5th)
 

Mindshare comparison

TIBCO BusinessWorks and Workato aren’t in the same category and serve different purposes. TIBCO BusinessWorks is designed for Data Integration and holds a mindshare of 1.0%, up 0.9% compared to last year.
Workato, on the other hand, focuses on Integration Platform as a Service (iPaaS), holds 5.3% mindshare, up 4.0% since last year.
Data Integration Market Share Distribution
ProductMarket Share (%)
TIBCO BusinessWorks1.0%
Informatica PowerCenter6.0%
SSIS5.7%
Other87.3%
Data Integration
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Workato5.3%
Boomi iPaaS12.5%
Microsoft Azure Logic Apps12.4%
Other69.8%
Integration Platform as a Service (iPaaS)
 

Featured Reviews

AftabAlam - PeerSpot reviewer
User benefits from reliable support and seamless orchestration capabilities
The best features of TIBCO BusinessWorks compared to other products are that it is a roadmap product. The company has proper support. We have similar products in the market, including open source options, but they don't have any support beyond community feedback. TIBCO BusinessWorks is a standard product widely used by many companies. It is more stable, has future releases, and is compliant with new technologies. The significant advantage is that it is a standardized product with a proper, well-planned roadmap, support, and R&D. The positive impact I have experienced from installing TIBCO BusinessWorks is that it is reliable and has better support. It is easy to use and saves overall support costs. The real-time data exchange capability of TIBCO BusinessWorks has helped mission-critical systems because the uptime is superb. We have implemented it in a Kubernetes cluster with auto-scaling. If any systems go down, we have pods that automatically restart and spawn new pods which start taking the load. Earlier deployments used to be on VMs where infrastructure was limited, making scaling difficult. With Kubernetes, you can provision in advance and scale up or down based on requirements. The graphical user interface of TIBCO BusinessWorks is very easy to use. You can configure all components efficiently. Previously, configuration required opening XML files, which wasn't easy to understand without complete specifications knowledge. The graphical interface makes it easy to understand what needs to be configured and is straightforward to use.
Isaac Viana - PeerSpot reviewer
Integration support simplifies automation and reduces errors without existing frustrations
In Workato, I can see everything that goes behind the process. You can see how everything works, how the tool works in the background. If something goes bad and an error appears, I can see why it happened. The best features Workato offers, in my opinion, are the easy integration with many different types of tools. The Workato interface is so easy to use. Workato has impacted my organization positively by reducing errors, which is one of the most important improvements I can see, and one great thing is that in Workato I can do many things that the main BPA platform we use does not do. Error reduction has helped our team in Workato as we can see more details about the most common errors and what makes everything go bad. With this specific data, we can develop a new and better solution. Workato helped us to do this. We can see more details about the errors and solve them. Workato has improved a lot of my work because there I can develop many flows easier and faster. At this moment, I do not have anything that frustrates me.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
8%
Manufacturing Company
7%
Retailer
7%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise23
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What is your experience regarding pricing and costs for TIBCO BusinessWorks?
The current licensing cost for the product involves our resource sourcing team for negotiations. It depends on the type of licenses being used, whether perpetual or not. Sourcing manages these aspe...
What needs improvement with TIBCO BusinessWorks?
There could be improvement areas in TIBCO BusinessWorks because every area needs to improve as the industry is demanding and traffic is increasing. Performance and latency could be enhanced. Additi...
What needs improvement with Workato?
While there are still a few areas where Workato has room for improvement, they’re making impressive strides in advancing their AI capabilities and enhancing their RPA features. Their recent confere...
What is your primary use case for Workato?
We use Workato for our G&A across finance, accounting, procurement, audit and compliance, HR, GTM which covers sales, marketing, customer success, as well as IT. Wherever we need process automa...
What advice do you have for others considering Workato?
I have experience in the automation space for more than 18 years, and I have worked on multiple integration platforms including JCAPS, Oracle SOA Suite, Oracle Service Bus, BPM, MuleSoft, Boomi, an...
 

Overview

 

Sample Customers

Euler Hermes, QSuper, Scandinavian Airlines
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about TIBCO BusinessWorks vs. Workato and other solutions. Updated: May 2023.
869,771 professionals have used our research since 2012.