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Syncapse Platform vs Tracx comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Syncapse Platform
Ranking in Social CRM
15th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Tracx
Ranking in Social CRM
25th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Marketing Intelligence (21st)
 

Mindshare comparison

As of September 2025, in the Social CRM category, the mindshare of Syncapse Platform is 3.2%, up from 1.7% compared to the previous year. The mindshare of Tracx is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Market Share Distribution
ProductMarket Share (%)
Syncapse Platform3.2%
Tracx1.9%
Other94.9%
Social CRM
Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: September 2025.
867,370 professionals have used our research since 2012.
 

Overview

 

Sample Customers

Fast-Moving Consumer Goods (FMCG), Consumer Packaged Goods (CPG)
Biltmore, World Vision, Belron, Sears, Attention, Pearson
Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: September 2025.
867,370 professionals have used our research since 2012.