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Sprout Social vs Tracx comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sprout Social
Ranking in Social CRM
5th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Social Media Management Solutions (5th), Social Media Analytics Software (4th)
Tracx
Ranking in Social CRM
25th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Marketing Intelligence (21st)
 

Mindshare comparison

As of September 2025, in the Social CRM category, the mindshare of Sprout Social is 7.3%, down from 12.1% compared to the previous year. The mindshare of Tracx is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Market Share Distribution
ProductMarket Share (%)
Sprout Social7.3%
Tracx1.9%
Other90.8%
Social CRM
Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: August 2025.
866,744 professionals have used our research since 2012.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
Biltmore, World Vision, Belron, Sears, Attention, Pearson
Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: August 2025.
866,744 professionals have used our research since 2012.