Try our new research platform with insights from 80,000+ expert users

Sprout Social vs Tracx comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sprout Social
Ranking in Social CRM
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Social Media Management Solutions (5th), Social Media Analytics Software (3rd), AI Customer Experience Personalization (104th), AI Content Creation (63rd)
Tracx
Ranking in Social CRM
23rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Marketing Intelligence (44th)
 

Mindshare comparison

As of February 2026, in the Social CRM category, the mindshare of Sprout Social is 7.6%, down from 11.0% compared to the previous year. The mindshare of Tracx is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Market Share Distribution
ProductMarket Share (%)
Sprout Social7.6%
Tracx1.7%
Other90.7%
Social CRM
Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: January 2026.
881,515 professionals have used our research since 2012.
 

Overview

 

Sample Customers

Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
Biltmore, World Vision, Belron, Sears, Attention, Pearson
Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: January 2026.
881,515 professionals have used our research since 2012.