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Symantec XDR vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec XDR
Ranking in Extended Detection and Response (XDR)
46th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
16th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (17th), Endpoint Protection Platform (EPP) (21st), Managed Detection and Response (MDR) (12th)
 

Mindshare comparison

As of February 2026, in the Extended Detection and Response (XDR) category, the mindshare of Symantec XDR is 0.4%, up from 0.1% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites1.4%
Symantec XDR0.4%
Other98.2%
Extended Detection and Response (XDR)
 

Featured Reviews

BR
Cyber Security Consultant at I(TS)² Saudi Arabia
A scalable and stable solution with straightforward deployment
We can generate maps from the environment. For example, suppose there is a virus that has a zero-day attack and is publicly unknown. We can block that and keep it away from the network so it is not further replicated. It also has custom white and black lists. We can add a good reputation on both lists and use the sonar technology for Symantec and the online network for advanced reports.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can advise the solution and protect your environment."
"The most important feature is behaviour detection."
"The most valuable feature of the solution is the ease of deployment."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The load balancer feature is excellent."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"The most valuable features of Trend Micro Worry-Free Services Suites that I found are the antivirus, anti-spamming, anti-malware services that customers are looking for and using, and they are satisfied with that."
"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
 

Cons

"The solution should have better reporting."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"The EDR part of the product is an area of concern where improvements are required."
"Network vulnerability scanning could be improved."
"The solution’s scalability is limited."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
 

Pricing and Cost Advice

Information not available
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
"We pay a yearly licensing fee for the solution, which is too expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Comms Service Provider
11%
Security Firm
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

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What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Overview

Find out what your peers are saying about CrowdStrike, TrendAI, SentinelOne and others in Extended Detection and Response (XDR). Updated: January 2026.
881,757 professionals have used our research since 2012.